The store was well set out and inviting, the staff were friendly and helpful and gave us space and time to consider our choice. Special thanks to Raza at the shop in Brent Cross who was superb and gav... See more
Company replied
Unit A, Brent Cross Retail Park, Tiling Road, NW2 1LS London, GB
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The store was well set out and inviting, the staff were friendly and helpful and gave us space and time to consider our choice. Special thanks to Raza at the shop in Brent Cross who was superb and gav... See more
Company replied
Great experience and great customer service. We visited three times and each time we had the best welcome from Jimmy. On our third visit Ahmed guided us with all necessary advice. Jimmy’s knowledge wa... See more
Company replied
Lovely lady helped me by Offering lots of options with prices when I told her what I was looking for. Helped me set up account to view everything online. Offered me a hot or cold drink. Talked me... See more
Company replied
We received outstanding customer service from the team at Sofology Brent Cross. From the moment we entered, we were greeted promptly and looked after by the friendly staff. Their guidance was invalua... See more
Company replied
At Sofology, our mission is to help you feel at home on a sofa you love. That’s why we work differently. Each and every one of our exclusive sofas is built with comfort, style and durability in mind. We use the best materials and craftsmanship to ensure that you can relax in complete comfort, in your favourite place. www.sofology.co.uk
Unit A, Brent Cross Retail Park, Tiling Road, NW2 1LS, London, United Kingdom
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Friendly , pleasant to deal with and quick to identify my requirements.
Thank you

Reply from Sofology - Brent Cross
Flawless experience start to finish. Saif ullah looked after me and my family made us feel welcome to the store. He went ahead and gave strong recommendations on certain selections and also assisted me in purchasing a footstool on the show floor.
I definitely recommend paying a visit to Sofology Brent cross you will not be disappointed.

Reply from Sofology - Brent Cross
On visit to Sofolog found exactly the sofa I was looking for, although first seeing sofas online nothing compares to seeing and trying out sofas. Staff very helpful and good at answering my questions. Price and quality of goods excellent. Great service.

Reply from Sofology - Brent Cross
Mariana was a great sales person she explained everything I wanted to know and was very professional !

Reply from Sofology - Brent Cross

Reply from Sofology - Brent Cross
Dealing with the staff member was really enjoyable and information was given and guidance to how to measure and the fabric down to the colour very helpfull and felt comfortable with the sales asisstant

Reply from Sofology - Brent Cross
Yesi had a great experience and I am even happy that it will be delivered early that anticipated

Reply from Sofology - Brent Cross

Reply from Sofology - Brent Cross
No one update on product since purchase Herve

Reply from Sofology - Brent Cross
First class customer service from Store Manager, Sasan. Friendly, knowledgeable and explained everything clearly.

Reply from Sofology - Brent Cross

Reply from Sofology - Brent Cross
The customer assistant was able to give all the technical details and different options available in a patient and friendly manner. It felt like the sofa we discussed was so right for our requirements and we left with great satisfaction with our purchase. In all a great experience!

Reply from Sofology - Brent Cross
Amazing experience at the Sofology Brent Cross, very friendly team members, especially Mariana. She helped me to choose the right sofa and explained how the leather care works; I wasn't planning to get the leather kit but I changed my mind after talking to her.

Reply from Sofology - Brent Cross
Had a lovely time picking our sofa the staff were so friendly and great in giving us ideas and sizes that would fit our room

Reply from Sofology - Brent Cross
We had a wonderful experience at Sofology thanks to Mariana. She was incredibly helpful throughout our purchase, taking the time to guide us through all the options without ever making us feel rushed or pressured.
Mariana was so lovely and friendly, which made the whole process enjoyable and stress-free. Her warm and approachable manner, combined with her knowledge and professionalism, made a big difference. We’re very grateful for her help and would highly recommend asking for Mariana if you visit Sofology!

Reply from Sofology - Brent Cross
My husband and I recently visited Sofology to look for a new sofa, and we had such a wonderful experience thanks to MARIANA.
From the moment we arrived, she was incredibly warm, kind, and welcoming. MARIANA was extremely knowledgeable and knew every detail about the products, materials, and options available. She took the time to explain everything clearly and answered all of our questions with confidence and patience, which made the whole process feel easy and enjoyable.
What we appreciated most was how patient and helpful she was while we took our time deciding. We never felt rushed or pressured at all. Her positive attitude and genuine care for helping us find the right sofa really stood out.
Thanks to MARIANA’s expertise and guidance, we felt completely confident in choosing our sofa and left the store very happy with our purchase. She provided truly excellent customer service, and we are very grateful for her help.

Reply from Sofology - Brent Cross
Friendly and knowledgeable sales staff. Good overall experience. Not pushy.

Reply from Sofology - Brent Cross
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