Sofaland  Reviews 

255
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

I bought a sofa and loveseat here, and I got great customer service in the Edmonton west end location. The product is also really good. It's been a couple of years now, and it's still holding up well.... See more

Rated 5 out of 5 stars

The best experience ever at Sofa Land South Common yesterday. Shirley was absolutely amazing, totally engaged in helping us either then or later. No pressure whatsoever, how refreshing on our furnitur... See more

Rated 1 out of 5 stars

Worst customer service ever- could have bought a better product at Walmart ( dining set - paid almost 4000$ ) (CUSTOM) finish peeling and anything that comes into contact with surface scratches the... See more

Rated 5 out of 5 stars

Ordered 3 seater and large chair at Warrington showroom. Didn't have the colour I wanted on display but was shown the colour in another design. Quality of service was quick and efficient and all q... See more

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3.7

Average

TrustScore 3.5 out of 5

255 reviews

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3.7

All reviews

(255)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

top firm

purchased a swivel chair. only waited a week for delivery. excellent service , quality and price.Thank you

24 September 2015
Unprompted review
Rated 5 out of 5 stars

Great service

It’s taken me about a year to chose a sofa .
I am so happy I did not settle for other brands .

I am very happy with my buy .
they are beautifully made and strong .

the sofa's were delivered on time .
the delivery men , were happy and helpful , they fixed the fixtures on with ease .

i will be recommending sofaland again

23 September 2015
Unprompted review
Rated 5 out of 5 stars

amazing

Beautiful product at an amazingly low price. Great customer service and very fast delivery. The delivery men were also great very respectful of my home and very polite. I will definitely be using sofa land again and would highly recommend.

23 September 2015
Unprompted review
Rated 5 out of 5 stars

Tipp Top Service

The quality, delivery service and value for money has been fantastic, I would really recommend to others. The delivery service was great, polite and super efficient gents, well done Sofaland!

19 September 2015
Unprompted review
Rated 5 out of 5 stars

Excellent

I have just received my 2 and 3 seater faith range sofas. The service was exceptional from beginning to end. I am very pleased with my purchase. Would highly recommend.

1 September 2015
Unprompted review
Rated 5 out of 5 stars

REVIEW OF SUITE PURCHASE

after returning to suite to another company after being delivered damaged we decided to go to sofaland we chose our suite it was delivered with 2 weeks well pleased with dlivery and love the settees

1 September 2015
Unprompted review
Rated 5 out of 5 stars

Very pleased with both sofas and customer service.

I placed two orders at different times and Sofa land had arranged a very quick delivery with both orders arriving together.
What I particularly liked was the staff member called us before delivery to let us know the two sofas were a different colour and asked if we were aware. We confirmed we were and the delivery was promptly made.
The sofas were in excellent condition given that they were both ex show models and very comfortable. We had, in essense, bought blind but couldn't have been more pleased.
Thank you

28 August 2015
Unprompted review
Rated 5 out of 5 stars

Very satisfied

The sofa seems just as advertised & looks very smart in its new home.
Delivery was quick, efficient and ver well managed. All the staff we dealt with were excellent

26 August 2015
Unprompted review
Rated 5 out of 5 stars

Reclining sofas

Have had them just over a week now and very pleased with them. Delivery was a bit of an issue. We informed we were away at around the time they should have been delivered. About 2 weeks after this date we were called regarding delivery. I was not able to be at home all day that day. Another 3 weeks or so passed and we were rung again. We were unfortunately away when they wanted to deliver another month passed and after sending an email and getting no response I telephoned. Low and behold they could deliver 3 days later I wonder what would have happened if I hadn't rung?!! Anyway we are very pleased with them. They seem well built and good quality. Hope they last for many years to come!!
The delivery men were lovely telephoned 30 mins beforehand put them where they needed to be and took the boxes with them. Despite the delivery problems would definitely buy from them again

22 August 2015
Unprompted review
Rated 5 out of 5 stars

new sofa

very good service relible furniture amazing price also delivery men a credit ty very much i would recomend them to all my freinds love my sofas

18 August 2015
Unprompted review
Rated 5 out of 5 stars

Amazing Serena range, loving,soooooo comfy & worth every penny :D

Hello,
I have the most amazing new suite Serena design on Sat 15th Aug , but sadly didn't know the cuddler chair was so low, & suffer with a bad back & sciatica, and altho measurements say it was higher than 2015my sofa, the seating bit was very low. And found it hard to get on it let alone out :( . This gentlemen called Tyree Roper customer services guy was extremely helpful, and understanding and could tell he cared he was friendly, lovely, and great. "Thank you". As I have now got it being returned at a reasonable cost & paid extra for a 2 seater full back sofa to join my 3 seater & nest of foot stalls can't wait to complete my lounge. I would totally recommend buying sofa's from them, top quality furniture & customer services. :D xx

17 August 2015
Unprompted review
Rated 5 out of 5 stars

Great service, great value

I ordered a black leather reciner sofa and armchair on Thursday, I was politely informed that my sofa was out of stock.
I emailed the helpful sales girl and changed my order on Monday, I received it on Thursday.
Simple as that!
The furniture arrived well packaged and in pristine condition, it is comfortable, well crafted and looks stunning. I would have been happy if i had paid twice as much.
I highly reccomend Sofaland

17 August 2015
Unprompted review
Rated 5 out of 5 stars

Great value and quality all round

Ordered 3 seater and large chair at Warrington showroom. Didn't have the colour I wanted on display but was shown the colour in another design.
Quality of service was quick and efficient and all questions answered in detail.
Sofa came quicker than expected which was great and quality and price is pretty unbeatable. Compared to bigger chains like SCS DFS etc sofa land is streets ahead. Workmanship and value is excellent and quicker delivery is great.
Would highly recommend buying from sofa land. Simple!

14 August 2015
Unprompted review
Rated 5 out of 5 stars

Excellent product

Great sofa, excellent value for money and the delivery guys were absolutely first class, very helpful and friendly.

5 August 2015
Unprompted review

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