Sofa Access Reviews 88

TrustScore 5 out of 5

4.9

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See what reviewers are saying

Rated 5 out of 5 stars

The whole process from first contact and booking was quick and efficient. I couldn't get me sofa into my new flat and so I contacted Sofa Access. The three guys that arrived to complete the work were... See more

Rated 5 out of 5 stars

I had actual nightmares as the delivery company could not get my beautiful HUGE Italian sofa into my flat The guys from Sofa Access worked wonders 🙏 No dramas no problems I’m over the moon Ne... See more

Rated 5 out of 5 stars

Can-do attitude with a smile. They made a stressful experience a lot less stressful - real professionals who take pride in their work. The whole process could not have gone smoother from... See more

Rated 5 out of 5 stars

Exceptional Service – Highly Recommended! We recently bought brand-new sofas, knowing they wouldn’t fit up the stairs in our new townhouse. That’s why we sought out a specialist, and we’re so g... See more

Company details

  1. Furniture Store

Information provided by various external sources

Sofa Access is a family run business, offering a specialised furniture dismantling service to clients that are faced with the very common problem of restricted access. We have been offering this service for over 40 years now and during this time, have conquered thousands of very challenging scenarios that has built us a large client base of customers and retailers nationwide. Founded in 1972, our business began with domestic and commercial upholstery, re-branding in 2001 as Furni-Tech and since merging with Vale Upholstery to bring you Sofa Access. Our sister company, Furni-Tech, specialises in domestic and commercial upholstery,leather repairs, furniture repairs and refurbishment. They have built an impressive reputation from consistent quality of workmanship, making them one of the leading furniture repair specialists in the South East. Recognising a gap in the market for those struggling to fit their new furniture into their home, we provide a professional service that helps you avoid the hefty cancellation charges you are faced with by retailers. All of our work is carried out to the highest of standards by our vastly experienced team of time served upholsterers. If your sofa is too big to get into your home, your bed or headboard will not fit up the stairs, then simply call us at Sofa Access and we will be more than happy to help.


Contact info

4.9

Excellent

TrustScore 5 out of 5

88 reviews

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Rated 5 out of 5 stars

1st Class service!

1st Class service!
Lewis and the team, turned up on time dismantled our bed and reassembled in the 2nd floor loft conversion.
Great workman ship, fully assembled everything and took away all packaging.
Excellent quality!

22 June 2022
Unprompted review
Rated 5 out of 5 stars

First Class!!!!

I never write reviews but feel compelled to do so, as these guys are absolutely fantastic. Our sofa needed dismantling and then reassembled for a house move as it wouldn't get down stairs or through the doors. First of all the workmanship was outstanding, top class! Secondly, their customer service was out of this world. Very friendly, polite, respectful, helpful, nothing was too much trouble for them. They made a very long trip to our new house to reassemble. I really cannot stress how brilliant and lovely they are. Don't hestitate using this company they are brilliant! Thank you so much Lewis and Dave, will definitely recommend you for anyone that needs your services!!!!

16 June 2022
Unprompted review
Rated 5 out of 5 stars

Ninjas that saved the day

The dreaded moment - new sofa doesn’t fit up the stairs after four months of waiting. Enter the Sofa Access ninjas. All I need to say is that via fast and friendly communication it was set up in our house four days later. Highly professional and courteous team at a very reasonable cost.

9 May 2022
Unprompted review
Rated 5 out of 5 stars

Excellent service!

So frustrating when our new sofa wouldn't fit through our front door - disaster!

Then along came "Sofa Access" to save the day - fast, efficient and the 2 guys were very respectful of both our new sofa and home. Sofa came wrapped in quilted covers and 30 minutes later, our long-awaited relnier sofa was rebuilt and ready for use.

A huge thank you to Lewis and team who gave excellent customer service and communication throughout the process - highly recommend.

22 April 2022
Unprompted review
Rated 5 out of 5 stars

Would definitely recommend this…

Would definitely recommend this company. They dismantled a DFS sofa bed for us in London and reassembled it in another property in Dover. From Dover property they then took a sofa and armchair back to the property in London. All done in 1 day! Very polite guys and careful. Reasonable price too. Thank you.

1 March 2022
Unprompted review
Rated 5 out of 5 stars

Excellent company

After being told there was no hope of getting my sofa in, this amazing team made it look so easy. Quick, reliable and so reasonably priced, I’m over the moon and the sofa looks untouched. Thank you!!

5 February 2022
Unprompted review
Rated 5 out of 5 stars

I moved into a new property

I moved into a new property, and the sofa wasn’t fitting and I was really stressing and called many companies and they lied saying they can’t do it etc. Then I got in contact with sofa assist and they helped me so much and got my sofa in so quickly and were so professional and kind and provided great service and didn’t even damage it or anything. I’d recommend this company, the best service I’ve ever receive.

30 January 2021
Unprompted review
Rated 5 out of 5 stars

Dismantling of 2 oversized headboards, excellent service ;0)

We recently used sofa access to dismantle & rebuild 2 oversized headboards as our staircase was too narrow, they did a fantastic job , great service, friendly, polite and professional, you wouldn't even know the headboards had been touched, excellent job thank you so much, we highly recommend Sofa Access.

16 December 2020
Unprompted review
Rated 5 out of 5 stars

Sofa dismantling

We recently used sofa access to dismantle & rebuild a sofa as our staircase too narrow , they did a fantastic job , great service highly recommend them and they are very professional

10 November 2020
Unprompted review
Rated 5 out of 5 stars

Great Job!

Absolutely brilliant, Lewis and Dave were polite, respectful and very knowledgable. They got our headboard upstairs and fitted no problem at all. Great service all round, we are well pleased.

3 December 2019
Unprompted review

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