eve sleep Reviews 15,273

Ordered the Silvia Ottoman frame and Wunderflip Premium Hybrid Mattress, delivery was on time, as specified on receipt email. The bed frame is sturdy, with no rattles, creaks or squeaks, and coated in... See more

The mattress was delivered as promised and all looks good with it... it is currently resting on the bed having been unpacked. The delivery people Bensons Beds delivered the item this afternoon, the... See more

Can't knock the whole process from start to finish, very efficient and professional. Regularly kept up to date about delivery. Would have been a 5 except for the strong chemical mattress smell....stil... See more

Premium Hybrid Mattress. Fabulous mattress. Took to it straight away (after the advised 48 hours waiting for to it to expand fully). Mild chemical smell disappeared after a few days. Has nice firm (bu... See more

After wasting over £2200 on a mattress from John Lewis, which I hated the first night sleep. Going on to cause hip problems. My daughter recommended EVE mattresses. We give it 48hrs to air before we... See more

Tried this mattress purely by chance , best nights sleep we could remember so we bought one..!!..Followed clear insructions on delivery and its brilliant just hope it lasts..has just the right amoun... See more

I bought the original Eve mattress around 10 years ago and decided to buy a new one as we raved about them to our friends and family. We went for the premium version and were so disappointed when it a... See more

Easy to order, confirmation straight away and kept informed with delivery. Delivered when advised and delivery men were great, friendly, helpful and explained how to put bed together when we were r... See more

Excellent service. Ordered end of November and everything arrived start of January . Delivery was on time and the exact day they said so no issues . Got everything on Black Friday sale so prices were... See more

We placed an order with Eve, for two mattresses, over the Internet and it was so easy. We received sufficient information to enable our choice of mattress. We were given a delivery date and time slot... See more

I waited 3 weeks for delivery of my Eve Premium Hybrid Mattress. This was understandable as I had ordered it during the final few hours of the New Year Sale. Needless to say I paid a very reduced p... See more

From start to finish amazing! Ordering was straight forwards with a massive half price code AMAZING. the delivery men were very helpful and friendly AMAZING. unpacking it was a laugh I didn't read... See more

Great price due to sale. Delivery was quick and on time despite awful weather on the run up to delivery. Mattress is very comfortable and its helped my sore neck and shoulders immensely. Only downside... See more

mattress delivered promptly by friendly crew. I didnt have any problems adapting to new mattress as I had previously had a hybrid. I am very impressed with the way this mattress feels though and lo... See more

We’ve had an eve mattress for several years and absolutely loved it. We upgraded to a super king bed about 2 yrs ago and couldn’t quite stretch to an Eve at that time. Huge mistake! Finally stumped up... See more

Don’t buy. Poor quality products which degrade quickly and cause serious discomfort. Poor customer services who obfuscate and provide nonsense rationale for avoiding providing a replacement. My mattre... See more

This is my second eve mattress - I bought the first one over 7 years ago and it needed replacement - which seems like a pretty average time for a mattress. I tried something else and bought an Emma an... See more

This is the second time we have bought a mattress from eve. Great customer service, as even though they delivered the wrong mattress (it was labelled incorrectly) it was quickly rectified without any... See more

Warning for anyone who bought mattress before Oct 2022. Eve Sleep plc went into liquidation and will not resolve any warranty claims. My mattress is sagging only after 5 years of normal use, wake up w... See more

Placed an order - drivers , delivered the wrong mattress! Was told 7 days for the replacement. Even thought we had no bed ( wrong mattress was cheap, nasty and the wrong size! ) , as we paid to have... See more

Really happy with this mattress – it’s extremely comfortable and very competitively priced compared with similar Simba and Emma options. Delivery was excellent too: I was given a time slot, received a... See more

Mattress arrived well packaged & we were given clear instructions both via e mail & also by the helpful delivery drivers on how to unpack it & advice on leaving it for 8 hours etc. the mattress is l... See more

Was kept updated with status of order. Delivered on time by James and Andy (hopefully they are the correct names). They were both really friendly, helpful and respectful of my property. Absolutel... See more

Simple to navigate the website, accurate details to choose the mattress I wanted. Clear communication and delivered when promised - thanks.... Oh and what a mattress! Heavenly at the end of a working... See more

The service the communication and the entire process was very smooth. I was very happy with the delivery people. The mattress is very good quality after a month still getting used to it as it’s a bit... See more

We got a really good deal in their January sale, the mattress arrived on the day stated at the time stated, we were kept informed about the delivery and how to open the mattress etc which was very hel... See more

The price was amazing at 50% off. The delivery time was great within a week. And the delivery men were very helpful, took everything up to the bedrooms and explained how to unpack the mattresses s... See more

We had a great nights sleep, although it’s quite firm it is very comfortable. If one of us moved in the night there is no disturbance. I am having less back pain and my husband has not complained a... See more

The mattress is very comfortable, good service, very informative. Delivery drivers, Steve and Ainis were running a bit late, we were the last stop but they had kept us informed. Very careful with va... See more

I was going to buy the tamara ottoman bed frame from evesleep that was on offer for £300. So next day I was going to get paid and place the order but…. Price went up to £450 so I contacted customer se... See more

Good website, easy to order, very competitive price. Matress and protector arrived on time, nice delivery drivers. Took away old Matress with not much trouble. The new Matress took longer to inflate... See more

I have now bought 2 Eve mattresses in the last year - one for our bed, and one for my guest bed. The guest bed mattress was because moved out of our bedroom for decorators, and I couldn't face not sl... See more

Arrived when promised and were informed of time for delivery on the morning. Driver took the good to room of choice. Bought a bed , mattress and mattresses cover, all of which were exactly as describ... See more

You could try by knowing what you are averting. After making an order for 2 a week delivery slot, got an email to say first delivery we’ll be in 6 weeks. It’s not good enough. After writing to you ab... See more

I foolishly amended my order, it incurred an extra charge. At no point did you contact me to pay, therefore I was left hanging until I phoned to check on my delivery date. At that point told it was o... See more

Best beds on the market! 2nd one I've bought. Straight forward ordering process, well described mattress firmness and materials. Value for money

It's been weeks and no sign of the mattress and no communication. Very bad experience would not recommend Update- eve have now confirmed delivery but this is 3 weeks after the order not two weeks... See more

Mattress was delivered promptly and politely and bang on time. It’s not until you get a new mattress that you realise how bad your previous one was! We went for the Wunderflip Hybrid and it is the bes... See more

Great range of products and good prices. Great comms throughout from ordering through to delivery. Had an issue on receipt, which was quickly resolved. Cannot complain about any aspect.

Mattress sinks to about half when sat on, wobbles significantly when you roll over (I only weigh 50kg) and has caused me to have back pain. We tried both the firm and soft side of the mattress. Pil... See more

Love the chat bot that you can negotiate a discount with…I nearly didn’t use it. But I think because I know it isn’t real and I had nothing to lose…I gave it a go. Gave me a discount, so defo use it.... See more

Waiting for matters to be resolved. Customer service impossible to speak to a human! Mattress to be collected and replaced as was damaged. Ottoman bed not as expected. Customers need to be aware base... See more

Opened new mattress only to find a yellow stain in the centre of it. Phoned customer service and followed instructions on keypad only to find it doesn’t work? Useless. Apparently open until 7pm but c... See more

Amazing price and honestly the best mattress I’ve ever had. Benson for beds delivery drivers that deliver on eve behalf are lovely too

Everything was good except when I opened the packaging - the mattress cover was really dirty. Had yellow and dark marks all over. So am waiting for someone to help me with taking the cover off and was... See more

Delighted with our new mattress, comfy, easy to rotate. Delivery service was excellent too - thanks to Reece and Glen from Bensons for Beds,

Excellent very pleased with the purchase , lovely bed for my daughter .Didn't have long to wait for it being delivered and was kept informed when the bed was going to come .

We ordered the Premium Hybrid matress. We received the matress on the stated date. It was 10 days I believe. My wife found it a bit too firm for the first week but it soon eased up after turning it w... See more

Very helpful delivery people from Bensons For Beds, who took the mattress upstairs for us. Thank you! Haven't tried mattress yet but looks in good order.