My account was taken down by meta for absolutely no reason and social media Ltd was able to recover it within exactly 4 weeks even though they did tell me it can take 14-75 days but they managed to re... See more
Company replied
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Can't recommend these highly enough. My account got locked on November 20th by an AI moderation bot and FB lost my appeal so I was watching the 180 day clock click down and feeling helpless as FB has... See more
Company replied
I was panicking when found out my Instagram account had been hacked. I did not know to contact for help. Social-me.co.uk came as a saver! They were very professional, and shared the information on a... See more
Company replied
Thank you so much for your help to unblock our Instagram account despite the account was said to be permanently disabled, social- me did well to help us with recovering our account and all other link... See more
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Company details
Written by the company
We are a company that provides professional services for unblocking and solving technical problems related to Instagram and Facebook accounts, including issues with ad blocking on these platforms. Since 2015, we have been operating a successful business and have helped over 6,000 clients.
Contact info
1105-1111 High Road, N20 0PT, London, United Kingdom
- 447312865432
- client@social-me.co.uk
- social-me.co.uk
4.7
Excellent
42 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
They helped me gain my instagram…
They helped me gain my instagram account back after it had been suspended. Clear and easy advice given to me - thank you
2 September 2025
Unprompted review
Reply from social-me.co.uk
Thank you so much for your kind words! We’re delighted to hear that we could help you regain access to your Instagram account and provide guidance that was clear and easy to follow. Your feedback means a lot to us and motivates our team to continue delivering the best support possible.
Wishing you continued success with your social media presence!
Got my accounts back within 3 weeks
They were able to get my account back (all of them so my Facebook too) within three weeks!! I don't regret paying for it, as it also gives you hope during the long process. Heard it can take longer to get it back but whatever they did worked for me.
31 July 2025
Unprompted review
Reply from social-me.co.uk
Hello,
Thank you so much for sharing your experience with us!
We’re truly happy to hear that you got all your accounts back and that our work brought you both results and hope during the process. We know how stressful these situations can be, so it means a lot to us that you trusted Social Media Experts LTD to help you through it.
If you ever need our assistance again—or simply want advice on keeping your accounts secure—we’re always here for you.
Review for social media experts
We would like to express our sincere appreciation to Social Media Experts LTD for their outstanding support in reinstating the official Instagram account of Clé Privée Pte Ltd, which had been deactivated for nearly four months.
Despite multiple unsuccessful attempts to resolve the issue through standard Meta and Instagram channels, or through other third party aid, the team at Social Media Experts demonstrated quiet confidence, deep expertise that spurred me on to engage their services. Their clear communication during Q&A, professional approach, and genuine understanding of the urgency of the matter gave us reassurance throughout the last few weeks. A recovery process envisaged to take much longer, was smoothly completed by end of week 3.
Thanks to their efforts, and unwavering commitment, that our Meta-verified business account has finally been restored—an outcome that is critical to our brand presence and credibility, especially as a boutique platform dealing with rare and high-value H pieces.
We highly recommend Social Media Experts LTD to any individual or business struggling with account recovery or social media platform issues. Their results speak for themselves.
— Jeremy Lai
Founder, Clé Privée Pte Ltd
18 July 2025
Reply from social-me.co.uk
Dear Jeremy,
Thank you so much for your generous and thoughtful review. We are truly grateful for the trust you placed in Social Media Experts LTD to support Clé Privée Pte Ltd in restoring its official Instagram presence.
It was a real pleasure working with you, and we’re delighted that our team’s efforts brought about a successful resolution—especially given the importance of your brand’s digital presence in such a unique and high-value space. Your patience and clarity throughout the process made collaboration seamless and effective.
We understand how critical social media platforms are for businesses like yours, and we are always committed to delivering results with discretion, speed, and professionalism. Your recommendation means a great deal to us.
Should you or your team need any further support in the future, please don’t hesitate to reach out. We’re always here to help.
5 star are too few for this service
5 star are too few for this service. The help of Victor has been fundamental in order to solve an issue with our access to Instagram. We had lost access due to 2FA being unavailable and account being locked. In less than 24 hours they made us recover the account and put an end to an issue I was struggling with for over a month due to the lack of assistance from Meta. Great service, totally reccomended!
18 July 2025
Unprompted review
Reply from social-me.co.uk
Hello,
Wow — thank you so much for your incredible review! We’re beyond happy to hear that Victor was able to help you regain access to your Instagram account so quickly.
We know how frustrating it can be to feel stuck, especially when support is hard to come by — so it means the world to us that we could step in and make a difference after such a long struggle.
Your kind words and recommendation truly mean a lot to our whole team. If you ever need anything else, we’re always just a message away.
Wishing you smooth sailing from here on out!
Saved our Instagram
Our Instagram had been hacked and Victor helped us resolve the issue quickly. It took him a few days but was very communicative and responsive. We would definetely recommend them.
26 June 2025
Unprompted review
Reply from social-me.co.uk
Dear Eusef,
Thank you ever so much for your kind words and for taking the time to share your experience.
We're truly delighted to hear that Victor was able to assist you in recovering your Instagram account. We understand how stressful such situations can be, and it’s wonderful to know he was able to support you throughout the process with clear communication and prompt action.
Your recommendation means a great deal to us. Should you need any further assistance in the future, please don’t hesitate to reach out — we’re always here to help.
Excellent service
Excellent service! Got my back my IG account in just 24hrs time after being disabled.If u got problems with any of your social media account i highly recommend to get help from SM.co.uk.
26 June 2025
Unprompted review
Reply from social-me.co.uk
Hello,
Thank you so much for your kind words! We're absolutely thrilled to hear that we were able to get your Instagram account back so quickly — that’s exactly the kind of result we aim for.
It means a lot to us that you took the time to share your experience, and even more that you'd recommend us to others. If you ever need anything else, whether it's help with your social media or just a bit of advice, we’re always here for you.
The reviews were TRUE. Highly recommend
Before I found Social-Me I was already a week in on trying to resuscitate my account all by myself. Nothing was working, sending selfies, changing passwords and trying to use the codes I was given. I didn’t even know that my personal inbox was also compromised or that I needed to check the Meta Centre.
I read ALL the reviews on Trust Pilot and still thought my case was probably worse and couldn’t be resolved. I still reached out to Social-Me with the little hope that I had.
I was locked out of my Instagram after being hacked for a week and Social-Me helped me recover it step by step. They were SUPER responsive, clear, and easy to work with. It is a bit pricey, BUT totally worth it for the peace of mind and support. Highly HIGHLY recommend! They are the angels on our social media🙏
20 June 2025
Unprompted review
Reply from social-me.co.uk
Thank you ever so much for your kind and heartfelt words – they truly mean a great deal to our entire team here at Social Media Experts LTD.
We’re absolutely delighted to hear that we could assist you in regaining access to your Instagram account after such a distressing experience. We understand just how overwhelming it can be when your digital presence is compromised, and we’re proud to have guided you through the recovery process with clarity and care.
It’s wonderful to know that our step-by-step support brought you peace of mind – that is precisely what we strive for with each and every client. While our services may seem like an investment, we firmly believe the safety of your online identity is priceless.
Thank you once again for placing your trust in us. Should you ever need further support in the future, please don’t hesitate to reach out. We’re always here to help.
Warmest regards,
The Social Media Experts LTD Team
The best company ever
The best company ever! They helped me to get my instagram account (ana_stasia_london) back within a day! When meta verified was no help at all. Everything is straight forward and even if you not good with technology, it’s very easy to follow the instructions, so anyone will be able to do that. So definitely highly recommend them.
18 June 2025
Unprompted review
Reply from social-me.co.uk
Dear Anastasia,
Thank you ever so much for your kind words and for taking the time to share your experience.
We’re absolutely delighted to hear that we were able to assist you in recovering your Instagram account so swiftly, especially after you had encountered difficulties with Meta Verified support.
We greatly appreciate your recommendation and are thrilled to have had the opportunity to support you.
Warmest regards,
The Social Media Experts LTD
Best in the business! Highly recommend!
HIGHLY RECOMMEND! Professional, prompt and very efficient! They've become my go to for social media services, not only did they recover my account but they also verified it promptly. Thank you so much!
1 June 2025
Unprompted review
Reply from social-me.co.uk
Thank you so much for the fantastic review!
We’re thrilled to be your go-to for social media services and truly appreciate your trust in our team. It's great to hear that we were able to recover and verify your account efficiently — that's exactly the kind of outcome we aim for.
Your recommendation means a lot, and we look forward to supporting you again whenever you need us.
Warm regards,
The Social Media Experts LTD Team
In a few days, they did what I thought impossible!
From the first question I asked, to the unlocking of my account, I was treated kindly. They guided and informed me in detail at every step of the process. But the most important thing was the immediate solution to the problem. In just a few days, they did what I thought was impossible.
28 May 2025
Reply from social-me.co.uk
Thank you for your kind words and thoughtful feedback!
We’re so glad to hear that you felt supported and informed throughout the entire process. Providing clear guidance, respectful communication, and real results is what we strive for—so it’s incredibly rewarding to know we exceeded your expectations and helped resolve what seemed impossible.
If you ever need our assistance again, don’t hesitate to reach out.
All the best,
The Social Media Experts LTD Team
They are the real deal
After 6month and much worry I finally have my access back to my Facebook account. These guys have been helpful from the start, answering any questions I had, only taking payment after successful recovery. I've got my memories, photos, universal connections and access to my business profile back. So grateful. Thank you
28 May 2025
Reply from social-me.co.uk
Thank you for sharing your experience — we’re so pleased to hear that you’ve regained access to your Facebook account after such a long and stressful period.
We understand how important your memories, photos, connections, and business profile are, and we’re truly glad we could help restore them. Our team is committed to being transparent and supportive every step of the way, so it means a lot to know you felt taken care of throughout the process.
If you ever need assistance in the future, we’re always here to help.
Warmest regards,
The Social Media Experts LTD Team
Omg they got my account back within…
Omg they got my account back within hours when I thought it was impossible!!! I’m amazed
15 May 2025
Unprompted review
Reply from social-me.co.uk
Thank you for your wonderful feedback!
We're absolutely delighted to hear that we could help recover your account so quickly—especially when the situation felt impossible. Our team works hard to deliver fast, reliable results, and it's always rewarding to know we've made a real difference.
If you ever need support again, we're just a message away.
Best regards,
The Social Media Experts LTD Team
These guys are amazing
These guys are amazing. Managed to restore access to our instagram profile within hours! Quick in responding, fair pricing. Thank you so much for your great work!
13 May 2025
Unprompted review
Reply from social-me.co.uk
Dear Yani,
Thank you ever so much for your kind words. We're truly delighted to hear that you were pleased with our service and that we could assist in restoring access to your Instagram profile so promptly.
We pride ourselves on our responsiveness and fair approach, so it’s wonderful to know that this was reflected in your experience with us. Should you require any further assistance in the future, please don’t hesitate to get in touch.
My Instagram name is a.youu25 and I…
My Instagram name is a.youu25 and I could use my Instagram for days and I was so stressed about it. Suddenly I could enter in touch with social-me.co.uk and they could help me to get my account back. I'm so happy about it. I think it's really trustworthy .
26 December 2024
Unprompted review
Reply from social-me.co.uk
Dear Victoria,
Thank you so much for taking the time to share your experience – we're absolutely thrilled to hear that we could help you regain access to your Instagram account.
We completely understand how stressful it can be to lose access to such an important platform, so it means a great deal to know that you felt supported and reassured throughout the process. Your trust in us is truly appreciated.
Amazing serive got my 20k Instagram…
Amazing serive got my 20k Instagram back in a few weeks!
13 December 2024
Unprompted review
Reply from social-me.co.uk
Hi there,
Thank you so much for your kind words! We're absolutely delighted to hear that we were able to help you recover your 20k Instagram account — it’s always a pleasure to see our clients back online and thriving.
We truly appreciate your trust in our service and are always here if you need support in the future.
These guys are remarkable! Amazing service!
They got my Facebook account back within 4 days. Most importantly made me feel very comfortable and gave me reassurance about everything step by step as I was going through quite a lot of anxiety knowing that my social media was hacked.
7 November 2024
Unprompted review
Reply from social-me.co.uk
Hi Mervin,
Thank you so much for your kind and thoughtful review — it truly means a lot to us.
We’re so pleased we could help recover your Facebook account quickly and, just as importantly, support you through what we know can be a very stressful experience. Reassurance and clear communication are at the heart of what we do, so we're really glad you felt comfortable and informed every step of the way.
I can only recommend this service for…
I can only recommend this service for sure The guys are very efficient and do a very good job and respond quickly highly recommended
5 November 2024
Unprompted review
Reply from social-me.co.uk
Hi Ivaylo,
Thank you so much for your kind words and recommendation — we really appreciate you taking the time to share your experience!
It’s great to hear that you were happy with the speed and quality of our service. We always aim to be as responsive and efficient as possible, so it’s wonderful to know that came through.
These guys helped recover my instagram…
These guys helped recover my instagram page (@thegushti) which has over 200,000 followers. They were great in finding a payment solution that works for me and were so great from beginning to end.
2 November 2024
Unprompted review
Reply from social-me.co.uk
Thank you for your kind words and for trusting us with such an important account!
We’re thrilled to hear that we were able to help you recover your Instagram page, especially one with such a large following. Our team always strives to provide flexible solutions and a smooth, supportive experience from start to finish.
It was a pleasure working with you, and we're here anytime you need further assistance.
All the best,
The Social Media Experts LTD Team
HIGHLY RECOMMEND
HIGHLY RECOMMEND! WORTH EVERY PENNY!
I lost access to my Instagram account and couldn't recover it through the usual methods. After a lot of research and getting scammed a few times, I found Social-Me.
They were responsive, professional, and quickly helped me regain access within a few weeks.
Highly recommend them for anyone struggling to recover their account!
1 April 2024
Unprompted review
Reply from social-me.co.uk
Thank you so much for taking the time to share your experience and for the glowing recommendation!
We understand how stressful and discouraging it can be to lose access to your account—especially after encountering untrustworthy services. We're truly glad we could provide the support you needed and help you regain control of your Instagram.
Your kind words mean a lot to our team, and we’re always here if you or someone you know needs assistance in the future.
Wishing you all the best with your online presence!
Warm regards,
The Social Media Experts LTD Team
Blimey
Blimey, mate! Me watch shop's Insta got the ol' blockaroo 'cause some blokes reckoned I was peddlin' dodgy gear. Unbelievable! I only flog the real deal for the proper fancy gents, ain't no room for knock-offs in me shop. Me and the crew couldn't sort it out on our own, and we were proper skint without the online business. Had to turn to these specialists for help, and after a week of stress, they sorted it out. Massive thanks to 'em, I can finally get back to sellin' tick-tocks without the hassle! Cheers, mates!
16 February 2024
Unprompted review
Reply from social-me.co.uk
Thank you so much for your colourful and heartfelt review!
We’re truly glad to hear that we were able to help resolve the issue with your Instagram account and get your business back on track. It’s always frustrating when a misunderstanding affects your ability to operate, especially when you’re working hard to provide genuine products and honest service.
Our team is committed to supporting small businesses like yours, and it's great to know we made a difference. If you ever need any further assistance with your social media presence, please don’t hesitate to reach out.
Wishing you continued success with your shop and many more "tick-tocks" sold!
Best regards,
The Social Media Experts LTD Team
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