Soccer.com Reviews 816

TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 259 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide selection of products, including cleats, clothing, and fan gear, often highlighting the excellent prices. Many people find the website easy to navigate, efficient, and user-friendly, making the shopping experience smooth and stress-free. The quality of the products, such as uniforms and jerseys, is frequently described as excellent and durable. However, some customers also noted issues with the ordering process, with some experiencing confusion, delayed shipments, or incorrect items. A few people were dissatisfied with the quality of certain products, such as jerseys with pulls or items that tore easily, and some mentioned difficulties with returns or exchanges, especially for customized items or when sizing charts were inaccurate.

What people talk about most

Product

Reviewers highlight positive aspects of product, praising the great selection, quality, and variety of soccer... See more

Order

Users describe ambiguous interactions with order. Many customers report significant delays, unfulfilled... See more

Website

Customers had positive experiences with the website. Reviewers frequently praise its user-friendly interface,... See more

Price

People report positive experiences with price, often finding great deals, sales, and competitive pricing... See more

User experience

Consumers find the user experience to be positive. Many reviewers praise the website's ease of navigation,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Edit: after speaking with Sports Endeavors LLC regarding this matter it was resolved. Both Mary and Heidi had exceptional customer service in helping to resolve the issue. If you can avoid using t... See more

Rated 4 out of 5 stars

Soccer.com has a nice selection of Newcastle United merchandise, but I am a little disappointed that Nick Woltemade's name and number isn't yet available for custom shirts.

Rated 5 out of 5 stars

Soccer.com has a great selection of cleats, clothing, and fan gear. If you're not a Goal Club member, it's inexpensive, and taking the discounts you get and pairing those with points and promo codes,... See more

Rated 5 out of 5 stars

We’ve been ordering from soccer.com for almost 20 years - through team soccer purchases for three kids to fan jerseys for all our favorite teams to soccer gear to just general sports apparel. Always g... See more


Company details

  1. Soccer Store

Information provided by various external sources

SOCCER.COM is the best soccer store for all of your soccer gear needs. Shop for soccer cleats and shoes, replica soccer jerseys, soccer balls, team uniforms, goalkeeper gloves and more.


Contact info

  • U.S. Highway 70A 431, 27278, Hillsborough, United States

  • soccer.com

4.3

Excellent

TrustScore 4.5 out of 5

816 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick, easy to use, and organized!

Busy Mom here with multiple kids in various activities and sports. I loved that I could quickly get on soccer.com and there was already a kit package ready for my child. I just had to put in sizes, verify, and purchase. Quick, easy to understand, and organized.

1 August 2025
Unprompted review
Rated 1 out of 5 stars

Never shop here

Never order from this place, they screw you over then act like it's your fault they continually don't deliver but have no problem taking your money. Trust me if you can go somewhere else

30 July 2025
Unprompted review
Rated 1 out of 5 stars

I am beyond frustrated with Soccer.com

I am beyond frustrated with Soccer.com. I ordered uniforms July 16th for our high school girls team. I asked my rep if we'd have the uniforms by July 28th. She said ,"Yes madam,you should get the order by the 28th. There is no customization". I tried contacting my rep last week with zero response back. I finally hear back on the 28th, stating that the order is being processed. When I asked when I'd receive these, she said they'd ship out on August 4th. On July 17th, she said "We normally ships within 24 hours." This is not 24 hours, this is 7 full days. I asked if I could send them shipping labels for upgraded shipping she said they can't use other shipping other than theirs. When I asked if there was anything that could be done or someone I could talk to she said, "I tried this morning to get it out sooner.
We had issues this year in the warehouse. Which made us not ship anything for over a week. Now we are trying to catch up." I've sent multiple emails since this last response without anything back. I asked if they could upgrade the shipping since the warehouse issue wasn't a customers fault and I was not told about this. I would not have ordered from them if I was told there were shipping issues with their warehouse that would cause delays as I am on a time crunch.

Why was I not told this BEFORE I sent payment almost 3 weeks ago! Now my team will NOT have uniforms for their first game OR school pictures that go in the yearbook. Do not make promises you cannot keep. I have used soccer.com for our team uniforms for 3 years in a row, but after this, I will never be ordering from them again.

30 July 2025
Unprompted review
Rated 5 out of 5 stars

I’ve been using Soccer.com for…

I’ve been using Soccer.com for years—even back when it was called Eurosport! I love shopping here for all my soccer gear, and now I get everything for my kids here too. The quality is always great, and the deals are solid. Always a reliable and easy experience. Highly recommend!

20 July 2025
Unprompted review
Rated 1 out of 5 stars

Absolute shocking service from this…

Absolute shocking service from this company. I ordered 8 weeks ago and it hasn’t been dispatched. Tried to get a refund numerous times but to no avail. They keep saying it’s being processed. NEVER buy if this page. DH gate far more reliable

11 June 2025
Unprompted review
Rated 5 out of 5 stars

Best soccer app ever

Best soccer app ever, you can pretty much find any jersey, equipment pretty much anything. Love it and great deals almost every week.

16 July 2025
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look