Socal Reviews 1,960

Package is still not arrived 11 day's after ordering. And the communication with SOCAL is difficult, they reply slow on Emails, and if you call them you get the voicemail.

SoCal had items in stock that were sold elsewhere, reacted promptly when the carrier misplaced the parcel and solved for it fast. Great service.

Easy transaction. Needn't have ordered online as they always have what I wanted in stock. In and put of the store in about a minute. Excellent.

Great customer service and great product. Really pleased with our new patio heater. Thank you.

Incredibly fast and efficient. Ordered one evening, delivered next morning by two helpful and personable staff

They charge £7.50 post and package for two lightweight cooker control knobs. They charge £10 for the knobs themselves. Exploitative.

I don't know if it is Socal or the shipper. The ordering process was easy but it has been a week now and have yet to receive my order. I called the shipper and the worker at the help desk didn't help me. I sent a request through their online portal and have heard nothing. I also replied to the Socal email I received about me making a mistake on my order and have not gotten a response. So far my £1k order is MIA.

Just incredible service. Always quick delivery, great range of products!

Great product, price and service thanks

Two day delivery, excellent service

I got the product next but missing one but the customer service was amazing and they sorted everything themself! Thank you Charles

Ordered online, no fuss came via trusted carrier, packaged perfectly.
Great service kept notified and arrived when said it would.

Great service as usual.

Great service and friendly kind staff. I completely ran out of gas which was totally my own fault and they kindly delivered it to me within about an hour. Their usual service is also super efficient. I highly recommend Socal.

Easy and quick to exchange empty gas cylinder for a refill using click and collect.
Also seems good value.

I recently purchased a BBQ that appeared to be in stock, only to have the store initiate a return process citing inventory discrepancies. Later, when I saw it back in stock, I decided to double-check with the sales team to ensure its availability. Their response? 'It might be wrong; if you buy it, we'll start the return process.' It begs the question: why show it as in stock if it's going to cause inconvenience and uncertainty for customers? It's just absurd.

Ordered a Gozney pizza oven, stand and cover from them. Great communication from Will and the rest of the team. Had a couple of questions and the person on the phone was incredibly helpful and friendly. Great to deal with and would definitely buy from again.

The goods took a little longer than I anticipated getting to me and when they did, they arrived in a huge box which seemed over the top for 4 replacement oven knobs. I get the impression that something happened in shipping and they were repacked whilst in transit?!