Socal Reviews 1,960

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Superb ordered 2 impossible to get yeti bags both turned up next day and cheaper than anyone else in uk I would not hesitate to use or tell anyone to Great company thanks

Rated 5 out of 5 stars

Well I ordered 2 Traeger pellet containers, as they were a few pounds cheaper than anywhere else. These were ordered late on Friday night/Saturday morning and to my surprise they were despatched Sa... See more

Rated 5 out of 5 stars

Recommended to the Provence heater by a friend who uses a few round his home as alternative to central heating. Very pleased with the product, even more so by the company -Socal. Very easy to make my... See more

Rated 5 out of 5 stars

We have ordered several things from Socal and they have always been well packaged and delivered quickly! I did a click and collect order the other week and they emailed to double check I wanted to cli... See more

Company details

  1. Grill Store
  2. Garden Furniture Shop
  3. Gas Shop
  4. Outdoor Furniture Store

Written by the company

We are the UK's leading supplier of Calor gas and Barbecue equipment. From our a large appliance showroom here in Southampton we pride ourselves on our in depth product knowledge and great customer service. Free local delivery is always available using our own fleet of vehicles and we can deliver further afield using a number of delivery options.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

best firm I have dealt with

Recommended to the Provence heater by a friend who uses a few round his home as alternative to central heating. Very pleased with the product, even more so by the company -Socal. Very easy to make my purchase at the best price as well. In touch with me immediately to arrange delivery and two days later it was being palleted into my house, brilliant. Sitting in front of the fire now appreciating the look of it and the warmth it gives out.

10 September 2024
Rated 5 out of 5 stars

Very polite

Very polite, efficient and helpful staff.
I had pre ordered and when I came to collect everything was done quickly and efficiently, so I was in and out in less than 5 minutes.

14 August 2024
Rated 5 out of 5 stars

Fantastic service

Fantastic service. The price of the fire was much cheaper than other companies. With a very quick delivery service. The fire looks a quality build. Very pleased with this purchase.

15 August 2024
Rated 5 out of 5 stars

Needed help to convert a Weber portable…

Needed help to convert a Weber portable BBQ to use a standing large patio gas cylinder. I had most of the parts but just not the experience or tools to figure out exactly what else to do and how to do it. I called socal BBQ shop and spoke to Peter, who was extremely polite and welcoming, “just bring it all down and we will sort it for you in the shop”… 40 minutes later (a drive there following by friendly chat and being taught how to resolve it and shown the right final parts to buy) Peter assembled the new parts and I have just this evening enjoyed a lovely BBQ with family and friends using a 15kg butane gas cylinder!

That personal touch, the “it’ll be fine and we will help you” mindset, and also being shown how to do it was greatly appreciated. Thank you for being so kind when I was stuck!

17 August 2024
Unprompted review
Rated 5 out of 5 stars

campingaz

Straightforward, camping gas refills 907 ordered for click and collect .Prompt email confirmation,
sealed, quality exchange items collected within 2 hours.
Socal our 'go to' every time.

2 August 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look