Soapsupply Reviews 389

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 100 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, often highlighting their effectiveness and how well they meet expectations. Many people are also very satisfied with the fast and reliable delivery service, noting that items arrive promptly and are well-packaged. The overall service is frequently described as excellent, with consumers appreciating the professional and helpful interactions. However, some customers were not happy with the product identification, mentioning a lack of labeling on items. A few other people also felt that the product received was not as described, specifically noting issues with the consistency or grade of the material, requiring additional processing.

What people talk about most

Product

Customers consistently note positive experiences with product quality. Many reviewers praise the high... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the fast and prompt... See more

Quality

Reviewers highlight positive aspects of quality. Customers consistently praise the high quality of products,... See more

Service

Users describe positive interactions with service. Customers consistently praise the great communication,... See more

Order

Clients share positive opinions on order. Many customers report that their online orders go through smoothly... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been really happy with this company’s soap-making supplies. The ingredients are always high quality, fresh, and exactly as described. Everything arrives well packaged and on time, which makes it... See more

Rated 5 out of 5 stars

We have ordered a couple of times from soap supply, they are quick to get your order to you with next day delivery. Communication through messaging on whatsapp is faultless and always happy to help. W... See more

Rated 5 out of 5 stars

Great service, I ordered several times online and every time it went through fine.one time I had some problems with my card so I called up and they were very polite and told me where I was going wron... See more

Rated 5 out of 5 stars

My first time ordering Root bark from this company and I was hesitant to buy as you need to be careful what you purchase these days but wow, honestly this could possibly be the best bark I've purcha... See more


Company details

  1. Dye Store

Written by the company

Come to us for all your wholesale soap need. We are the biggies and oldest supplier of Mimosa Hostilis in the UK. Best quality and Price in the UK. Accept no Imitations


Contact info

4.8

Excellent

TrustScore 5 out of 5

389 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

They are legit

Fast delivery, not only quality of the material is a high yield.

But the price is what that shocked me it is far cheaper than many of their competitors, at first I thought it has to be a scam.

Because of one their competitors who I used to by from sell the exact same amount but for £150 P&P not included but this company sells for £70 with P&P.

I have no issues I will buy from them again.

16 May 2024
Rated 1 out of 5 stars

thanks for turning it around

Hi Pete, thanks for sorting out the delivery. appreciate the communication re: the order being stuck with the courier.

5 May 2024
Soapsupply logo

Reply from Soapsupply

Sorry about the delay. Its much easier to reach is on admin@soapsupply.co.uk or 07889453739.

if this is the customer I think it it then the issue was quickly resolved.

Rated 5 out of 5 stars

Second time i have ordered from…

Second time i have ordered from soapsupply and i am very happy with my order. I'm actually very supprised in how quick they dispatched my item, they will definitely see my custom again in the near future. Do consider creating an account as it'll save the hassle of form filling in future. ⭐️⭐️⭐️⭐️⭐️⭐️

12 March 2024
Rated 5 out of 5 stars

good quality product

good quality product, fast delivery, well packed, and slightly over ordered weight so no grumbles at all.
happy enough to use again, thank's

10 March 2024
Rated 5 out of 5 stars

Love this company

Love this company. Quick dispatch and delivery and the products are always satisfactory. Top marks for a top tier tribe
✌️😉

22 February 2024

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