SnusMe.io Reviews 3,680

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 984 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast shipping, with many orders arriving quickly, often within a few days, even from international locations. The product selection is highly valued, offering a much larger variety of flavors and brands than what is typically available locally, and the quality of the products is frequently described as superb. Many people also appreciate the competitive pricing, noting that it's often cheaper than local options, even with shipping and import costs. However, some customers also noted issues with shipping, particularly concerning delays at customs or problems with specific carriers like FedEx, which sometimes led to lost or damaged packages. A few other people also felt that the shipping fees could be high, and in some rare cases, orders arrived incomplete or with incorrect items.

What people talk about most

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the incredibly fast shipping,... See more

Product

Reviewers mention positive feedback about product, highlighting the great selection, variety of brands and... See more

Order

People report positive experiences with order, highlighting the ease of the ordering process and the... See more

Price

Customers consistently report positive experiences with pricing, often finding products to be cheap,... See more

Quality

Users describe positive interactions with quality, with many reviewers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

They have GREAT PRICES, so I save money even with the shipping costs. They have a MUCH LARGER selection than what is available locally, so I am always trying new flavors/brands. They have EXCELLENT CU... See more

Company replied

Rated 5 out of 5 stars

ordered on tuesday delivered on thursday 3 countries away, insanely fast shipping! ordered at 14pm shipment was ready at 15pm. package arrived non described and well protected. whole order was com... See more

Company replied

Rated 5 out of 5 stars

shipping fees are higher with this company but it’s worth it when my package arrives in two days instead of 10-30 days like other companies that claim items will arrive to USA in 3-5 days but never do... See more

Company replied

Rated 5 out of 5 stars

Always very easy to order from. Sometimes shipping can be a nightmare, but it's not their fault. Its good ol FedEx being slow or losing packages. But SnusMe always gets it handled when there's issues... See more

Company replied


Company details

  1. Tobacco Shop
  2. e-Commerce Service

About SnusMe.io

Written by the company

SnusMe.io is the current global SnusMe store, operated by Setas Group AB in Lidköping, Sweden. We specialise in tobacco-free nicotine pouches for adult customers and offer more than 600 products across a wide range of brands, strengths, flavours, and formats.

Customers can browse by brand, flavour, strength, and pouch type, with international shipping available to eligible countries. Orders are normally dispatched within 24 hours using express carriers such as FedEx and UPS, although delivery times may vary depending on destination, customs processing, and local regulations.

SnusMe.io replaces our previous snusme.com store as our international platform. We are currently merging the old snusme.com Trustpilot profile into this new SnusMe.io profile so that customers can find the correct and up-to-date place to review us.

For support, order questions, or tracking help, contact us at support@snusme.io.

SnusMe.io is intended only for adults of legal nicotine age.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

5-star
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1-star

No history of asking for reviews

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Rated 5 out of 5 stars

Always very easy to order from

Always very easy to order from. Sometimes shipping can be a nightmare, but it's not their fault. Its good ol FedEx being slow or losing packages. But SnusMe always gets it handled when there's issues with FedEx very fast! Thats why I keep buying from them.

20 April 2026
SnusMe.io logo

Reply from SnusMe.io

Hi,

We know shipping hiccups can be frustrating, so it means a lot that you recognize where the issues come from and that you trust us to sort things out when they happen. Thanks for your loyalty, it's customers like you that keep us motivated.

All the best,
SnusMe Team

Rated 5 out of 5 stars

So much stoke from SnusMe

With a huge variety of good Nic products, I was able to easily explore known and new to me brands. Fast and simple delivery made Mail Drop a good day! Plan on using SnusMe for all future purchases.

17 April 2026
SnusMe.io logo

Reply from SnusMe.io

Hi,

Making mail day a good day is what we're all about. Glad you've been able to discover some new brands through us. Thanks for the kind words, we'll be here when it's time for the next order.

Cheers,
SnusMe Team

Rated 5 out of 5 stars

Good

Fast shipping. Great product.

17 April 2026
SnusMe.io logo

Reply from SnusMe.io

Hi,

Appreciate the kind words. Thanks for the review.

Cheers,
SnusMe Team

Rated 5 out of 5 stars

Extremely Satisfied

Excellent quality. Effortless delivery.

16 April 2026
SnusMe.io logo

Reply from SnusMe.io

Hi,

Short and sweet, just how we like it. Thanks for the review.

All the best,
SnusMe Team

Rated 5 out of 5 stars

Amazing got here fast and every pouch…

Amazing got here fast and every pouch was there amazing site will be using again.

16 April 2026
SnusMe.io logo

Reply from SnusMe.io

Hi,

Everything accounted for and delivered fast, that's what we like to hear. Thanks for the kind words, we look forward to your next order.

Warm regards,
SnusMe Team

Rated 5 out of 5 stars

ship fast

Excellent and easy

16 April 2026
SnusMe.io logo

Reply from SnusMe.io

Hi,

That's what we aim for. Thanks for the review.

Best,
SnusMe Team

Rated 5 out of 5 stars

Beautiful packaging-stunning!!!

Product came in very good shape—-package design is stunning!

However, someone placed “ this product contains nicotine “ stickers on top and side.

No nicotine…. I bought caffeine pouches…..

Thought you should know about the stickers

all the best

Rich

16 April 2026
SnusMe.io logo

Reply from SnusMe.io

Hi,

Thanks for the kind words about the packaging, and good catch on the stickers. We appreciate you letting us know, we'll make sure to flag this internally so we can be more accurate with labeling going forward.

Kind regards,
SnusMe Team

Rated 5 out of 5 stars

Excellent

Order was swift, and you guys simply have the greatest product

16 April 2026
SnusMe.io logo

Reply from SnusMe.io

Hi,

That's high praise, thank you. Glad the order arrived quickly and that you're enjoying the products.

All the best,
SnusMe Team

Rated 5 out of 5 stars

Fast delivery

Fast delivery , good price , lots of choice

16 April 2026
SnusMe.io logo

Reply from SnusMe.io

Hi,

Glad we could tick all the boxes. Thanks for the review.

Cheers,
SnusMe Team

Rated 5 out of 5 stars

real good

thought the prices were too good to be true, but damn, they delivered

15 April 2026
SnusMe.io logo

Reply from SnusMe.io

Hi,

We understand the skepticism, but we're glad we could deliver on the promise. Thanks for trusting us with your order.

Best regards,
SnusMe Team

Rated 5 out of 5 stars

Great experience

I have placed multiple orders from this site with no issues. Hassle free experience and reliable service/delivery each time compared to other sites. Would recommend.

16 April 2026
SnusMe.io logo

Reply from SnusMe.io

Hi,

Consistency is something we work hard on, so it's great to hear that every order has been hassle-free. Thanks for the recommendation and your continued trust.

Best regards,
SnusMe Team

Rated 5 out of 5 stars

Fast! My favorite.

Fastest shipping to the U.S of the four companies I’ve ordered from. Great selection.

15 April 2026
SnusMe.io logo

Reply from SnusMe.io

Hi,

Being the fastest out of four is a title we'll happily take. Glad the selection meets your needs too. Thanks for the review!

All the best,
SnusMe Team

Rated 5 out of 5 stars

My favorite snus retailer

Pouches were fresh and well packed as always. Shipped fast and support was quick to respond and assist with my issues with FedEx being FedEx.

10 April 2026
SnusMe.io logo

Reply from SnusMe.io

Hi,

Glad the pouches arrived fresh and that the team could help you navigate the FedEx side of things. Thanks for the kind words!


Kind regards,
SnusMe Team

Rated 5 out of 5 stars

Easy to use website

Easy to use website. Fast shipping to an area notoriously slow. Wish they had more selections but they have good sales. Would recommend using them. I quit already though so no reason to go back haha

10 January 2026
SnusMe.io logo

Reply from SnusMe.io

Hi,

Glad we could deliver quickly even to a tricky area. Congrats on quitting, that's a big deal. Thanks for the kind words and for recommending us.

All the best,
SnusMe Team

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