They have GREAT PRICES, so I save money even with the shipping costs. They have a MUCH LARGER selection than what is available locally, so I am always trying new flavors/brands. They have EXCELLENT CU... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
ordered on tuesday delivered on thursday 3 countries away, insanely fast shipping! ordered at 14pm shipment was ready at 15pm. package arrived non described and well protected. whole order was com... See more
Company replied
shipping fees are higher with this company but it’s worth it when my package arrives in two days instead of 10-30 days like other companies that claim items will arrive to USA in 3-5 days but never do... See more
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Always very easy to order from. Sometimes shipping can be a nightmare, but it's not their fault. Its good ol FedEx being slow or losing packages. But SnusMe always gets it handled when there's issues... See more
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Company details
About SnusMe.io
Written by the company
SnusMe.io is the current global SnusMe store, operated by Setas Group AB in Lidköping, Sweden. We specialise in tobacco-free nicotine pouches for adult customers and offer more than 600 products across a wide range of brands, strengths, flavours, and formats.
Customers can browse by brand, flavour, strength, and pouch type, with international shipping available to eligible countries. Orders are normally dispatched within 24 hours using express carriers such as FedEx and UPS, although delivery times may vary depending on destination, customs processing, and local regulations.
SnusMe.io replaces our previous snusme.com store as our international platform. We are currently merging the old snusme.com Trustpilot profile into this new SnusMe.io profile so that customers can find the correct and up-to-date place to review us.
For support, order questions, or tracking help, contact us at support@snusme.io.
SnusMe.io is intended only for adults of legal nicotine age.
Contact info
Box 612, 53116, Lidkoping, Sweden
- info@snusme.io
- snusme.io
4.6
Excellent
4K reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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See how their reviews and ratings are sourced, scored, and moderated.
Awesome selection and great products!
21 April 2026
Reply from SnusMe.io
Hi,
Really happy the selection hit the spot! Thanks for taking the time to leave a review.
All the best,
SnusMe Team
Delivery service top!
4 May 2026
Reply from SnusMe.io
Hi,
That's what we like to see! Thanks for the kind words.
Cheers,
SnusMe Team
Great company to order from
Great company to order from. Have ordered several times from them. Highly recommend.
1 May 2026
Reply from SnusMe.io
Hi,
Coming back multiple times means a lot to us, thank you! And thanks for spreading the word.
Best regards,
SnusMe Team
Decent price and quick delivery despite…
Decent price and quick delivery despite my country's hostile relationship with the rest of the world.
30 April 2026
Reply from SnusMe.io
Hi,
We do our best to get orders through regardless of what's going on at the borders! Glad the price and speed hit the mark, and thanks for the review.
Cheers,
SnusMe Team
Reply from SnusMe.io
Hi,
Even better than expected, love to hear it! Thanks for taking the time to leave a review.
All the best,
SnusMe Team
Reply from SnusMe.io
Hi,
Always great to hear the order got there quickly. Hope you enjoy your products!
Best,
SnusMe Team
Several lids were open
Several lids were open, and the box was filled with a foul odor. I would appreciate more careful shipping in the future.
30 April 2026
Reply from SnusMe.io
Hi,
That's not at all the experience we want you to have, and we're sorry the order arrived in that condition. Loose lids and a bad smell suggest something went wrong during packing or transit. Please reach out to our support team at support@snusme.com and they'll make sure this gets sorted out for you.
Kind regards,
SnusMe Team
Super fast shipping!! Excellent price!!
Order shipped fast! It made it from Sweden all the way to the states in under a day! Customs hold didn’t take too long only about four days and two of those days was over the weekend so technically, the package was only held in customs for two days which was awesome! The pouches arrived very fresh, and the prices are good zero complaints. I would highly recommend Snusme for authentic pouches you can’t find here in the states. Warning if you’re ordering to the states, your package Will be held by customs. I got lucky with only two days but times can vary. I’ll order it to the states are shipped duty paid so you won’t have to worry about extra fees for customs release snusme handles all of it but even with that your package is still not 100% guaranteed all in all I took a risk and it paid off I would highly recommend them and definitely will be ordering again!
28 April 2026
Reply from SnusMe.io
Hi,
What a thorough review, thank you for that. Sweden to the states in under a day on our end is something we're proud of, and only two business days in customs is a great result. Really appreciate you sharing the details about the process for other US customers, that's super helpful. Glad the pouches arrived fresh and we look forward to your next order.
Cheers,
SnusMe Team
Reply from SnusMe.io
Hi,
Thanks for the review. Glad we delivered on both.
Best,
SnusMe Team
Reply from SnusMe.io
Hi,
Glad you're happy with the selection. We're sorry the shipping took longer than expected, customs processing times can unfortunately vary and add extra days beyond our control. We hope the products made the wait worthwhile.
Warm regards,
SnusMe Team
Reply from SnusMe.io
Hi,
Appreciate the review, glad it arrived quickly.
Cheers,
SnusMe Team
Reply from SnusMe.io
Hi,
Glad to hear that the shipping was speedy. Thanks for the review.
All the best,
SnusMe Team
Excellent shipping, excellent timing
I received all of my order in as timely of a manner as was possible by the snusme team. All of the required US import labels were present, and the packaging of the shipment was well constructed.
29 April 2026
Reply from SnusMe.io
Hi,
Glad everything arrived on time and in good order. We put care into making sure shipments are properly labeled and well packaged, so it's great to hear that came through. Thanks for the detailed review.
Best regards,
SnusMe Team
I did not reveice 9 of my tins
I did not reveice 9 of my tins. I received 21 apple mint tins and paid for 30. All of the Killa spearmint were received.
27 April 2026
Reply from SnusMe.io
Hi,
We're sorry to hear about the missing tins. That's not acceptable and we want to make it right. Please reach out to us at support@snusme.com with your order details so we can look into this and get it sorted for you.
Kind regards,
SnusMe Team
Great experience
Received my order in perfect condition. Took 6 days from Sweden to Canada. Would highly recommend. Will be ordering from here again without hesitation
28 April 2026
Reply from SnusMe.io
Hi,
Six days from Sweden to Canada is a great result. Thanks for the recommendation, we look forward to your next order.
Kind regards,
SnusMe Team
Super fast delivery 🥳
28 April 2026
Reply from SnusMe.io
Hi,
Glad it got to you in no time. Thanks for the review.
Best,
SnusMe Team
Reply from SnusMe.io
Hi,
We understand the concern, and we take product authenticity very seriously. Just to clarify, the code on the can isn't actually a QR code but a track and trace code, which requires special scanning equipment and won't work with a regular phone camera. As for the off-center placement, that can occasionally happen due to manufacturing variations during production. We only sell legitimate products sourced directly from trusted suppliers, so you can feel confident about what you've received. That said, if you'd like us to look into your specific cans further, please don't hesitate to reach out at support@snusme.com and we'll be happy to help.
Best regards,
SnusMe Team
Fast delivery to US!
27 April 2026
Reply from SnusMe.io
Hi,
Always great to hear the US deliveries are arriving quickly! Thanks for the review.
Cheers,
SnusMe Team
Good very fast delivery
9 April 2026
Reply from SnusMe.io
Hi,
Appreciate the kind words! Thanks for the review.
All the best,
SnusMe Team
Quick shipping
Quick shipping, Good packaging, Notifications system. Company is amazing! Cheers!
27 April 2026
Reply from SnusMe.io
Hi,
Glad the whole experience from packaging to notifications was on point! Thanks for the kind words.
Warm regards,
SnusMe Team
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