Have been told today that the company…
Have been told today that the company is no longer trading and has gone into administration, this information was given to me by my mobility insurance company.
31 January 2023
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
Independent mobility aid retailer offering free assessments & individually tailored solutions across South Wales and the West Midlands. Passionate about improving our customers' health, wellbeing and independence. Our goal is to make a tangible difference in customers' lives by offering specialist solutions and advice. While conventional retailers find customers for products, our focus is on finding the right products to meet customers' unique needs. From small daily living aids that help keep simple tasks simple to state-of-the-art all-terrain wheelchairs; we embrace the diversity of disabled people and deliver individually tailored solutions to make life easier. Since starting as a single showroom in 1999, Snowdrop has expanded to cover all South Wales and the West Midlands, with branches in Haverfordwest, Swansea, Penarth, Cardiff, Brierley Hill, Hall Green and Wolverhampton. In that time, we’ve developed a deep understanding of our customers in South Wales and the West Midlands, and the needs and challenges of local people living with chronic illness, injury, or simply the challenges that can come with advancing age.
Contact info
Snowdrop Lane, SA61 1ET, Haverfordwest, United Kingdom
- 0333 200 1337
- enquiries@snowdropindependentliving.co.uk
- snowdropindependentliving.co.uk
2.6
Poor
5 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Outside chairlift,for 3 steps for my…
Outside chairlift,for 3 steps for my disabled daughter,ir broke down Christmas Day,phoned them in new year, was given a date when a engineer would come no one turned up,was then told the engineer would definitely be out yesterday afternoon again no one turned up, didn’t even have the decency to let us know,phoned them again today and was told the earliest someone could come was the 23rd, which isn’t good enough, I have had to cancel hospital and doctors appointments, as we have no way to get out,which is extremely worrying as if the was a fire we would be stuck,their service is appalling, I have also paid the call out fee,would never buy anything off them again
Mrs rees
10 January 2023
Unprompted review
REALLY don't like their ethics
REALLY don't like the fact that, on their website, they won't let you proceed unless you accept all cookies, nor do they allow contact unless one accepts getting junk mail from them.
If that's how they run basic details, how can they be trusted on a more personal level? I'm going to avoid. With bells on.
20 September 2022
Unprompted review
My wheelchair has consistently broken…
My wheelchair has consistently broken down since I’ve had it, it’s been in the repairs more than I’ve had it, now today it’s broken down again, but they can’t fix it, they have no curiously chairi can use, so I’m left sat here, unable to move, upset, what am I to do, I can’t even stand to go to the bathroom, I can’t walk, and they’ve just left me. Absolutely disgusting service
26 August 2022
Unprompted review
Excellent service from the staff at the…
Excellent service from the staff at the swansea shop! Will be returning.
12 November 2021
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.