>I did like the experience over all.... but I don*t like the fact, that you didn't*t care for the product that I sent back, that you are actually throw away the shirt by saying : "just keep it".<... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The supplier / UPS did not want to deliver the shipment. I am still waiting about more than a week for my shipment. the support from snowcountry was perfect and all the time accessible. perfect ass... See more
Fast shipping to Germany (1day delay caused by ups, not sellers fault) with good tracking. Very competitive pricing. Will order again
Great price, product delivered quickly, well packed and in perfect condition. Big up Rick from customer service for his patience and assistance.
Company details
Written by the company
Willkommen bei Snowcountry, der ersten Adresse für Freeski- & Snowboard-Equipment. Unsere Heimat ist vielleicht nicht besonders groß - doch unsere Ideen sind es allemal! Seit 2008 bieten wir Freeskiern und Boardern aus aller Welt das coolste Equipment, das es auf dem Markt gibt.
Contact info
Astronaut 10, 3824MJ, Amersfoort, Netherlands
- +31 85 7500 162
- helpdesk@snowcountry.de
- snowcountry.de
4.8
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 1 week
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Great Job
Great Job. Quick and easy delivery to my holiday resort in Austria.
Gloves tip top as expected.
I can recommend you !
Thanks a lot !
30 March 2026
super service
Snowcountry tries to make the impossible possible. The service is brilliant! I’d go back in a heartbeat!
30 March 2026
Quick and good
Quick delivery, neatly packed. Happy with my purchase at Snowcountry! Got what i was looking for at the best price i could find.
25 March 2026
Always great service
Always great service, always on time and returning stuff uncomplicated!!!
24 March 2026
Great Service!
Top Information. Top Price. Top Delivery.
Later some issues with the too tight Marker Jester (well known problem) could be clarified.
23 March 2026
Really fast delivery and got everything…
Really fast delivery and got everything i ordered.
23 March 2026
Beautiful board but arrived damaged
The snowboard looks really beautiful and well made, and I was very excited when it arrived. However, unfortunately it came with a dent.
Since I received it in Switzerland and already had to pay customs fees twice, it’s not really viable for me to send it back for an exchange.
I would really appreciate it if you could help find a solution. I’m concerned about using it in this condition, as I’m worried that water could get into the wood through the damaged area, causing it to swell and making the board unusable over time.
Thank you in advance for your help.
20 March 2026
Reply from Snowcountry
Hi Victoria,
I see you've not yet reached out to our customer service. Just drop us a message at helpdesk@snowcountry.de with some photo's of the issue and I'm sure we can help you out.
top quick good
17 March 2026
Fast delivery and fast refund as it…
Fast delivery and fast refund as it didn’t fit, very easy!
16 March 2026
Good communication and problem solved.
9 March 2026
Perfect communication. Totally recommended.
Perfect communication. Best service performance. Perfect mounting setting... marvellous combinded parts: Shoe. PIN BINDING. Ski.
Scarpa quattro pro. ATK EVO 13. HEAD kore 100 ti.
3 March 2026
Good price, fast shipping
Fast shipping to Germany (1day delay caused by ups, not sellers fault) with good tracking. Very competitive pricing. Will order again
27 February 2026
high professional performance…
very fast and high professional handling of the whole issue
24 February 2026
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