SNG Barratt Reviews 

289
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 111 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent product quality and wide selection, often finding hard-to-find parts. The delivery service is frequently highlighted for its speed and efficiency, with many orders arriving promptly or next day. Reviewers appreciate the helpful and knowledgeable staff, providing excellent communication and service, making the overall ordering process easy. However, some customers noted concerns regarding delivery, including occasional delays or issues with courier service. A few people also felt that certain products were not accurately described or were out of specification, requiring adjustments.

What people talk about most

Product

Clients share positive opinions on product quality, with many reviewers praising the excellent quality and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many customers praising the super fast and... See more

Service

Customers consistently note positive experiences with service, often describing it as excellent, super, and... See more

Staff

Users describe positive interactions with staff, often highlighting their helpfulness, knowledge, and... See more

Order

Consumers find the ordering process to be positive, with many praising the ease of locating parts, quick... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I find your postage and packaging could do with review. If a very small part like a seal, clip, nut, washers, particularly if the item has a lesser value than £6.99, it could save cost to pop them int... See more

Company replied

Rated 5 out of 5 stars

I was looking for a part for my car and despite finding some second hand parts online, SNG Barratt were able to offer me a brand new part at a very reasonable price. Part arrived swiftly and well p... See more

Rated 5 out of 5 stars

After twenty plus years of purchasing old car bits from SNB, you have refined your operation to the point where its difficult to imagine how you could improve on it further. Not the aleays chaepest ar... See more

Rated 5 out of 5 stars

Excellent. Phoned for assistance with a part. Knowledgeable helpful customer service, prompt despatch and delivery. If only all companies were even half as good as these, Britain would be a better pl... See more


Company details

  1. Auto Parts Manufacturer
  2. Auto Machine Shop
  3. Auto Parts Market
  4. Auto Parts Store
  5. Car Accessories Store
  6. Jaguar Dealer

Written by the company

Classic and Modern Jaguar Parts Specialist. The world's largest independent manufacturer and supplier of parts and accessories for Jaguar cars.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

289 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(289)

112 reviews in the last 12 months

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Rated 5 out of 5 stars

Low coolant level warning

Message on dash - Low coolant level even though coolant was ok.
Had previously replaced the coolant level sensor which failed to stop the message.
Replaced the header tank which seems to have immediately cured the fault.

29 June 2026
Rated 1 out of 5 stars

I placed an order on Monday 25th May

I placed an order on Monday 25th May, the website did not say the item was out of stock. Sent an email chasing no delivery on Thursday 28th May, no replay. Phoned Friday 29th and was told I would receive a delivery Monday 1st June which I did, thank you. Delivery is very expensive (£7.99). I manage the spares for our club, the Sunbeam Talbot Alpine Register, and send parcels with Royal Mail 48 Hours Tracked for £3.65. Our club could buy more items if the delivery charges were reduced. All in all not a great experience.
John Donegan

29 May 2026

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