Unfabled Reviews 75

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 40 reviews, reviewers overwhelmingly had a great experience with this company, frequently praising the excellent customer service and the high quality of the products. Customers consistently highlight the staff's helpfulness and responsiveness, noting that issues are resolved quickly and efficiently. Many people appreciate the personalized approach and the care shown by the customer service team, often receiving prompt replies and effective solutions. However, some customers also noted initial small issues with their orders, such as products being delivered to the wrong place or confusion regarding packaging changes. Despite these minor setbacks, the company's customer service was consistently praised for resolving these problems swiftly and generously, often going above and beyond to ensure satisfaction.

What people talk about most

Customer service

People report positive experiences with customer service, consistently describing it as excellent,... See more

Product

Customers express high satisfaction with the products, often highlighting their quality and effectiveness.... See more

Response time

Reviewers highlight positive aspects of response time, with many customers praising the quick and helpful... See more

Order

Users describe ambiguous interactions with order, with some customers expressing satisfaction and... See more

Staff

Consumers find staff to be positive, with many reviewers praising the helpfulness and efficiency of the team.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased several Unfabled products from Boots Superstore. The ashwagandha was very easy to eat, and tasted nice. I found one product contained in a large capsule, which was difficult for me to swal... See more

Rated 5 out of 5 stars

At first, I had a small issue with my order, but it was resolved very quickly. I received a replacement product without any problems, and the customer service was extremely kind and supportive. Aimee,... See more

Rated 5 out of 5 stars

I ordered the Daily Greens powder and became confused when it seemed like a totally different item had arrived. It was explained to me that the Greens powder had received an upgrade in packaging... See more

Rated 5 out of 5 stars

I’m really impressed with the excellent customer service I received. After I found out I was pregnant, I contacted the team to explain that I could no longer use a supplement I had ordered, even thoug... See more


Company details

  1. Health and Beauty Shop

Written by the company

Unfabled is the world’s first destination for menstrual wellbeing and hormonal health products, offering solutions to help you meet your wellness goals. Unfabled is on a mission to redefine wellness, putting menstrual and hormonal health at its core.


Contact info

4.9

Excellent

TrustScore 5 out of 5

75 reviews

5-star
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1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

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Rated 5 out of 5 stars

Unfabled’s products and customer…

Unfabled’s products and customer service are excellent- the products are good quality at an affordable price. I had an issue with the delivery of one of my items and they were very attentive via customer service

19 June 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic customer service

I ordered with Unfabled and my delivery seemed to get stuck in mail limbo. I reached out to the customer service team and they were extraordinarily helpful, sending a new product immediately and then following up to make sure it was received. I am so glad I gave this new company a go, I would definitely order with them again and have already recommended them to friends!

7 May 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous product been gummies as a…

Fabulous product been gummies as a subscription seen a massive difference. Had one slight problem but was dealt with straight away, fast response I’d Absolulty 100% recommend there products. Customer service was above and beyond
Thank you
Becky & nan

11 May 2026
Unprompted review
Rated 5 out of 5 stars

Fab product and service

Great! I had issues with delivery and when it got sent back to sender, they got in touch with me and arranged redelivery immediately. I bought the menstrual disc and was a bit apprehensive, thought it would be very fiddly. Super easy to use and very comfortable!

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Easy to contact. Delivery was faster than expected. Very happy with the products I’ve purchased from Unfabled, and will use this business again. Would definitely recommend.

16 April 2026
Unprompted review
Rated 5 out of 5 stars

Great customer service

Fantastic products. I had an issue with my purchase as I hadn't realised that the confirmation had gone to my gpay email account. I contacted the team who responded the same day and resolved the issue with no fuss and even followed up to check that I had received the product in a couple of days! I would definitely recommend this business.

13 April 2026
Unprompted review
Rated 5 out of 5 stars

Great company to deal with!

I have no hesitation in recommending Unfabled. Great products - exactly what I was looking for.
I had a small Issue with my order which was resolved very quickly - no fuss and excellent customer service.

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Great products!

Absolutely love the products and the amazing costumer service!

My delivery got stuck with Royal Mail, and Aimee quickly arranged for it to be resent with no issues at all!

Very happy :)

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Love this company

Love this company, customer service is fast and personal. Collagen gummies are amazing and after my second month I can really see the difference in my skin and my joints don’t hurt as much. Recommend, much better than other collagen products I tried

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Unfabled products are tasty

I purchased several Unfabled products from Boots Superstore. The ashwagandha was very easy to eat, and tasted nice. I found one product contained in a large capsule, which was difficult for me to swallow. I contacted the company about alternative ways I could take their mushroom superblend capsule and got a reply within 15 minutes, not only a reply but a very easy solution! The capsule can be broken open and mixed into a smoothie or yoghurt. Perfect solution for me.

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service! I made a mistake with my very first order and it was resolved promptly and in a very friendly manner. Well done Hannah.

13 January 2026
Unprompted review

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