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Review summary

Created with AI, based on recent reviews

Considering 65 reviews, most reviewers were unhappy with their experience overall. Many customers reported significant issues with payments, including unexpected charges, difficulties with auto-pay, and payments not being correctly applied, leading to persistent demands for payment despite proof of payment being provided. Consumers also faced problems with products, receiving wrong or damaged items, and experiencing a lack of resolution for these issues. The app itself was a source of frustration, with features disappearing or not working as expected, and orders frequently encountered problems, such as items not being placed or delivered. Customer service was consistently criticized for being unresponsive, unhelpful, and difficult to reach, leaving many without support for their issues. Some customers expressed serious concerns about the company's business practices, citing significant discrepancies between ordered items and received deliveries, and issues with payments for products that were not received or were defective.

What people talk about most

Payment

Clients share negative opinions on payment, with many reporting issues such as being bombarded with harassing... See more

Product

Customers had negative experiences with product quality and delivery. Many reviewers reported receiving... See more

Application

Reviewers highlight negative aspects of the app, with many expressing dissatisfaction and calling it a "very... See more

Customer service

Consumers find customer service to be negative. Many reviewers report extremely poor customer service, with... See more

Order

Reviewers consistently express dissatisfaction with their order experiences. Many consumers report... See more

Reviews shaping this summary

Rated 1 out of 5 stars

I purchased an item from Geekrobo a steel cooker I made down payment Snapmint arranged additional payment Then I exchanged the item for a small item with lesser price I immediately mailed to... See more

Company replied

Rated 1 out of 5 stars

Strong Negative Review Even after paying your EMI on the due date via the link their system shared on their reminder SMS, the payment got credited to the FEB 2026 EMI, and I have been harassed fo... See more

Company replied


1.9

Poor

TrustScore 2 out of 5

262 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 84% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Is wab said me koi contact no nahi he…

Is wab said me koi contact no nahi he or koi help nahi karta kripya isa thik kare

21 February 2026
Unprompted review
Snapmint logo

Reply from Snapmint

Dear Manish,

We apologize for the inconvenience caused.

To assist you further and review your concern, kindly share the required details by filling out the form below:
https://hosturl.link/7hTcGc

We appreciate your cooperation and will get back to you at the earliest.

Regards,
Team Snapmint

Rated 1 out of 5 stars

Literally received an empty box wrote…

Literally received an empty box wrote to them via email

20 February 2026
Unprompted review
Snapmint logo

Reply from Snapmint

Dear Vedant,

We apologize for the inconvenience caused.

To assist you further and review your concern, kindly share the required details by filling out the form below:
https://hosturl.link/7hTcGc

We appreciate your cooperation and will get back to you at the earliest.

Regards,
Team Snapmint

Rated 1 out of 5 stars

scam snapmint

I’m honestly very frustrated with Snapmint. They delivered an empty parcel to me — there was literally nothing inside the box. I raised the issue immediately, but instead of helping, they denied responsibility and still started my EMIs.

Because of this, my credit score dropped from around 720 to 670. This is really upsetting. Why should I pay for something I never received?

It feels very unfair and stressful. I just want a proper resolution, not damage to my credit for a mistake that wasn’t mine.

1 September 2025
Unprompted review
Snapmint logo

Reply from Snapmint

Hi Sanjay, We’re really sorry for the inconvenience you’ve faced. This is definitely not the experience we want for our customers. To help us check this quickly and assist you properly, please share your Order ID and registered mobile number using the link below: https://hosturl.link/7hTcGc
Thank you for your patience and understanding.

Rated 5 out of 5 stars

Self employment

17 February 2026
Unprompted review
Snapmint logo

Reply from Snapmint

Hi,Thank you so much for taking the time to share your positive feedback. We appreciate your kind words and are delighted to hear that you had a great experience with our services. Knowing that our efforts are making a difference motivates our entire team to keep delivering the best service possible.Team Snapmint!!

Rated 1 out of 5 stars

I borrowed a loan of amount 5000 but…

I borrowed a loan of amount 5000 but that amount didn't disbursed in my account yet and emi started and autopay also. Started. I have complained already but there is no response from them

7 February 2026
Unprompted review
Snapmint logo

Reply from Snapmint

Dear Suman,

We’re really sorry for the inconvenience you’ve faced. This is definitely not the experience we want for our customers. To help us check this quickly and assist you properly, please share your Order ID and registered mobile number using the link below: https://hosturl.link/7hTcGc
Thank you for your patience and understanding.

Team Snapmint!

Rated 1 out of 5 stars

This is a very fraud company

This is a very fraud company. Everyone who lost money should complain to RBI and stop this immediately

17 December 2025
Unprompted review
Snapmint logo

Reply from Snapmint

Dear Rex,

We apologize for the inconvenience caused.

To assist you further and review your concern, kindly share the required details by filling out the form below:
https://hosturl.link/7hTcGc

We appreciate your cooperation and will get back to you at the earliest.

Regards,
Team Snapmint

Rated 3 out of 5 stars

Emi & Customer service

emi are helpful but I need to understand how does my credit and approval limit is increased and worst is there customer service
there is no human contact regarding customer experience

5 February 2026
Unprompted review
Snapmint logo

Reply from Snapmint

Dear Ujjwal,

We apologize for the inconvenience caused.

To assist you further and review your concern, kindly share the required details by filling out the form below:
https://hosturl.link/7hTcGc

We appreciate your cooperation and will get back to you at the earliest.

Regards,
Team Snapmint

Rated 1 out of 5 stars

This is a back gate for scammers

This is a back gate for scammers. May be it is China's company, assisting scammers to bypass payments. To be carefull.
*added on 21-03-2026:
Snapmint has refunded the amount, but failed to give Urbanjungly contacts to file cybercrime report. Does it mean, they have a link or no??? people to decide. Aiding cybercrime is a crime in my understanding.

9 January 2026
Unprompted review
Snapmint logo

Reply from Snapmint

Hi Shashi, We sincerely apologize for the inconvenience caused and regret the experience you’ve had. Kindly share your registered mobile number or order ID by filling out the form below: https://hosturl.link/7hTcGc. Once we receive your details, our team will review your concern and get back to you at the earliest.

Rated 1 out of 5 stars

Strong Negative Review

Strong Negative Review

Even after paying your EMI on the due date via the link their system shared on their reminder SMS, the payment got credited to the FEB 2026 EMI, and I have been harassed for non-payment for January since Sunday the 4th Jan. The emails and messages had been threatening legal actions, ruining my CIBIL score, etc.

I even furnished the PAYTM Screenshot on your website under the EMI FAQs on Monday, but the SMSs continued.

4 January 2026
Unprompted review
Snapmint logo

Reply from Snapmint

Hi Ravi, We apologize for the inconvenience caused. To help us assist you faster, please share your registered mobile number or order ID by filling out this form: https://hosturl.link/7hTcGc. Our team will review your request and get back to you shortly.

Rated 1 out of 5 stars

Why is my credit limit not showing and…

Why is my credit limit not showing and I am unable to use it before it was 21000
What’s wrong that’s worst!!!!

4 January 2026
Unprompted review
Snapmint logo

Reply from Snapmint

Hi Het, We’re sorry for the inconvenience caused. To assist you further, kindly submit your registered mobile number or order ID using this form: https://hosturl.link/7hTcGc. Our team will connect with you shortly.

Rated 1 out of 5 stars

Maine gijar mangaya h but wo tuta hua…

Maine gijar mangaya h but wo tuta hua aya or inka koi number bhi nhi lagta na hi koi massage complete kese kru return kese hoga itna fake karte ho aap log contact me

23 December 2025
Unprompted review
Snapmint logo

Reply from Snapmint

Hi Meenakshi, We’re sorry for the inconvenience caused. Please help us review your concern by sharing your registered mobile number or order ID through this form: https://hosturl.link/7hTcGc. Our team will get back to you at the earliest.

Rated 5 out of 5 stars

Please open my limit

24 December 2025
Unprompted review
Snapmint logo

Reply from Snapmint

Hi Sanjay, We’re really sorry for the inconvenience you’ve faced. This is definitely not the experience we want for our customers. To help us check this quickly and assist you properly, please share your Order ID and registered mobile number using the link below: https://hosturl.link/7hTcGc
Thank you for your patience and understanding.

Rated 5 out of 5 stars

very much Useful app

very much Useful app

10 December 2025
Unprompted review
Snapmint logo

Reply from Snapmint

Dear Prerna,

Thank you for your wonderful feedback and the five-star rating. We truly appreciate your kind words and support.

We’re glad to know that you had a great experience with Snapmint and found our EMI options helpful. Your satisfaction means a lot to us.

We look forward to serving you again. Happy shopping with Snapmint!

Team Snapmint

Rated 1 out of 5 stars

Sir mera credit limit show nhi kar raha…

Sir mera credit limit show nhi kar raha haj application me

10 December 2025
Unprompted review
Snapmint logo

Reply from Snapmint

Dear Customer,
We sincerely apologize for the inconvenience caused. Please note that the purchase limit for any product on Snapmint is completely system-generated, and there is no manual intervention in this process.

To help us review your case, kindly share your details by filling out this form https://hosturl.link/7hTcGc

Thank you for your understanding and cooperation.

Best regards,
Snapmint Support Team

Rated 1 out of 5 stars

Frauds and scammers report illegal on cibil even after making payment

Dear Nodal Officer of Snapmint

Bellow account no was paid and it is showing as over due on my cibil because of which my home loan file is stuck . PLease help in sending NOC for the payment of Rs2139 and remove it from Cibil

@Nodal officer of Cibil : below is the screenshot of the payment made towards snapmint and today i do not owe anything to them but still they are showing as over due in my cibil account. Please remove it from my cibil on priority.

Below loan no 1966557607202506 is showing as overdue in CIBIL
Is there anyone working who can reply on small query or everyone is sleeping .
Is showing as overdue by snapmint for 2139 I need noc for this amount

3 December 2025
Unprompted review
Snapmint logo

Reply from Snapmint

Hi Shyam, We’re really sorry for the inconvenience you’ve faced. This is definitely not the experience we want for our customers. To help us check this quickly and assist you properly, please share your Order ID and registered mobile number using the link below: https://hosturl.link/7hTcGc
Thank you for your patience and understanding.

Rated 1 out of 5 stars

Number one fake application

One of the worst application providing all fake product plus on the customer care is also worst in solving the problem

2 December 2025
Unprompted review
Snapmint logo

Reply from Snapmint

Dear Customer- We apologize for inconvenience this has caused. To investigate your concern fully, please provide your details by clicking on this form https://hosturl.link/7hTcGc.

Thank you,
Team Snapmint

Rated 1 out of 5 stars

I ordered a phone but my order was…

I ordered a phone but my order was cancelled.but my auto pay is active.
I contact to snapmint but no details

5 November 2025
Unprompted review
Snapmint logo

Reply from Snapmint

Hi Babu- We apologize for inconvenience this has caused. To investigate your concern fully, please provide your details by clicking on this form https://hosturl.link/7hTcGc.

Thank you,
Team Snapmint

Rated 4 out of 5 stars

Good experience

Good experience

10 November 2025
Unprompted review
Snapmint logo

Reply from Snapmint

Hi Neha- Thank you for sharing your experience with us. We are glad to hear that you liked our services.

Team Snapmint

Rated 4 out of 5 stars

No 1 application for easy emi with low…

No 1 application for easy emi with low interest

2 November 2025
Unprompted review
Snapmint logo

Reply from Snapmint

Dear Ankita,

Thank you for your positive response and the four-star rating—it truly made our day. We are committed to earning a five-star review on your next purchase by providing excellent service and creating a memorable experience.

Happy shopping with Snapmint!

Team Snapmint

Rated 5 out of 5 stars

Easy emi option with low rate of…

Easy emi option with low rate of interest and without documents

16 November 2025
Unprompted review
Snapmint logo

Reply from Snapmint

Dear Manoj,

Thank you for your incredibly positive response and the five-star rating—it truly made our day!

We are happy to hear that you liked our EMI options and hope you will continue to make more purchases with Snapmint.

Happy shopping with Snapmint!

Team Snapmint

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