SnapCorrect Reviews 238

TrustScore 2.5 out of 5

2.5

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 2 out of 5 stars

Throughout the process I have been religious about wearing these aligners 24 hours a day. I think because of that my teeth have moved without discomfort and now do appear to be much straighter. My... See more

Company replied

Rated 5 out of 5 stars

Couldn't be happier! My son is done and his teeth are now straight and look fantastic! So much easier and more convenient than numerous office visits. The aligners did exactly what they were supposed... See more

Company replied

Rated 1 out of 5 stars

Not a happy customer, contacted customer service because a set of my aligners were sent to my old address. The customer service rep told me that they can not make another set, instead asked me to ju... See more

Company replied

Rated 1 out of 5 stars

Trying to get in contact with them for months about my order and no one is answering or replying to emails. And I don’t know a party’s extension number. I sent in my impressions in the beginning of Se... See more

Company replied

Company details

  1. Dental Clinic
  2. Pharmacy

About SnapCorrect

Information provided by various external sources

THE PROCESS
SIMPLE PRICING
CLEAR RESULTS

*Invisalign is a registered trademark of Align Technology Inc.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

238 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to work with

Easy to work with. Respond quickly to any issues I've had. My teeth are looking good. I definitely recommend snapcorrect!

23 March 2019
Unprompted review
SnapCorrect logo

Reply from SnapCorrect

Johnia, We're happy that you have found the process to be easy, and also glad to have been able to quickly respond and resolve any issues that you've had. Don't hesitate to show off that beautiful new smile!

Rated 5 out of 5 stars

Great Teeth Straightening Option

Easy to use, good customer service, best price I found

11 March 2019
Unprompted review
SnapCorrect logo

Reply from SnapCorrect

Thank you for sharing your experience with SnapCorrect. We're glad we were able to help you get the smile you wanted at the best price. :)

Rated 4 out of 5 stars

bluestone

In general everything was great. Not the fastest.

10 March 2019
Unprompted review
SnapCorrect logo

Reply from SnapCorrect

Hi Piero, we're glad you had a good experience with SnapCorrect. Because our team of professional dentists and orthodontists create the Treatment Plans, and all of the aligners are made at once, these steps in the process can take a few weeks. This is for optimum fit, comfort, and alignment.

Rated 5 out of 5 stars

High quality product

High quality product. Great for the user that is willing to read and follow the instructions.

5 March 2019
Unprompted review
SnapCorrect logo

Reply from SnapCorrect

Thank you for the kind review! We are happy to know that you had a good experience.

Rated 5 out of 5 stars

Loved the experience from the first…

Loved the experience from the first point of contact. I'm currently on my 3rd retainer and I can't wait to put my last one on!

20 February 2019
Unprompted review
SnapCorrect logo

Reply from SnapCorrect

Thank you for the feedback. We're glad your experience with SnapCorrect has made you smile!

Rated 2 out of 5 stars

Terrible customer service

The aligners are ok I guess. I have no basis for comparison, but the customer service is terrible. I had to continually contact them just to get what I paid for, what they agreed to provide. I took advantage of a promotion for free molding kit and retainers, but they charged my the full price. I had to call twice to get them to honor the promotion. After the first mold was incorrect, no one bothered to tell me. After 3 weeks I called and another molding kit was sent. Again the mold was not good. I guess I'm terrible at molding, but again no one contacted me about it. Finally the third mold was accepted, and I was told it would take 3 weeks to receive my aligners. The plan seems to have worked well and my teeth do look better, but after loosing my retainers, I had to go through the whole thing all over. I called to order replacements. Replacements are $80 but they offered 2 for $100 (such a scam If you can make a second set for $20, you can make the first set for $20 also they know people are going to agree to the extra $20 especially after losing the first set but whatever. losing them was my fault). They were quick to charge my credit card but 5 weeks later, still no retainers. Call after call and each time was told someone would call me back, but no one did. STILL WAITING!!!

13 February 2019
Unprompted review
SnapCorrect logo

Reply from SnapCorrect

Hi Nick, We apologize for the delays you have experienced and will use the feedback to improve our process!Our records reflect that an automated email was sent to you to notify you that additional impressions were needed, however these emails can be filtered out as spam by the email provider, and we have no way of knowing if the notification was not received until the customer contacts us. The aftercare retainers were manufactured, and an email sent that the retainers were shipped along with tracking information that was provided. We do not want you to experience anything less than excellence from our Smile Team. If you have any further questions or concerns, please feel free to contact us.

Rated 5 out of 5 stars

Great customer service!

Very easy to follow and customer service is easily accessible

4 February 2019
Unprompted review
SnapCorrect logo

Reply from SnapCorrect

Thank you so much for the feedback! Our customer service experts are here to help if you have any questions. :)

Rated 4 out of 5 stars

Im so excited to have a great smile…

Im so excited to have a great smile without having several dental appointments and my treatment was completed in 13 months! I love my new smile! Snap correct is the way to go!!

3 February 2019
Unprompted review
SnapCorrect logo

Reply from SnapCorrect

Hi Lara! It's great to hear that you love your new smile and that your treatment was so quick and efficient. Keep smiling!

Rated 5 out of 5 stars

I had to get use to wearing these so…

I had to get use to wearing these so long each day. Bonus, I don't snack as much. But I love these. I can really tell they are working & no visits to the ortho. Highly recommend!! Plus he teeth whitener is awesome.

30 January 2019
Unprompted review
SnapCorrect logo

Reply from SnapCorrect

Hi Trina! We're happy to hear that your new aligners have made you smile.

Rated 5 out of 5 stars

Very helpful and reasonable…

Very helpful and reasonable organization! Great pricing!

30 January 2019
Unprompted review
SnapCorrect logo

Reply from SnapCorrect

Hi Patrick! We're glad we could help you get a great smile at an affordable price! Keep smiling!

Rated 5 out of 5 stars

I had a ton of trouble making my…

I had a ton of trouble making my impressions perfect & the staff at snap correct made me not give up! & continued to work with me until they were! I’m so thankful for all the help they’ve given me today!

20 January 2019
Unprompted review
SnapCorrect logo

Reply from SnapCorrect

Hi there! We're so glad to have been able to help you get perfect impressions. Though our process requires very precise impressions for the best fit of the aligners, there are plenty of ways we can assist in getting workable impressions. We're excited to see your new smile!

Rated 5 out of 5 stars

Well worth the investment!

I have had a wonderful experience. The aligners are really clear and are barely noticeable and I was able to go through the steps quickly. It only took me 3 months to o through all the steps and get to the retainers and my teeth look great. I highly suggest paying for your entire plan upfront so that you get all your aligners sent to you at once and that way you can move up as your teeth move instead of having to wait for your next aligners.

11 January 2019
Unprompted review
SnapCorrect logo

Reply from SnapCorrect

Hi Kimberly,

Thank you for your feedback! We're glad that you have the beautiful new smile you wanted!

Our aligner shipment schedule has changed to allow all of the aligners to ship at once, and any questions about recommended aligner wear can be addressed by contacting customer service.

Rated 5 out of 5 stars

On the 3rd set of trays

On the 3rd set of trays. So far so good!

9 January 2019
Unprompted review
SnapCorrect logo

Reply from SnapCorrect

We're glad that you are having a good experience with your aligners so far. We can't wait to see your new smile!

Rated 1 out of 5 stars

I went through all the steps from 3…Bad choice

I went through all the steps from 3 sets of impressions that were unacceptable, then drove to Vancouver, Wa to have 3 more impressions until one was correct, then I answered all the questions and then I paid for everything in full and waited for about 3 weeks with no word from them. Finally I called them to ask when I could expect the slingers and was told I could not do this because of a drug I take that cannot be taken with aligners. I only give 1 star because I went through a lot and they should have been able to screen me out in the beginning before you are even sent the impression kits.

27 December 2018
Unprompted review
SnapCorrect logo

Reply from SnapCorrect

We appreciate your feedback and are continually working to improve the process. Your long term health is our outmost concern, and apologize that our Aligner Treatment is not a good fit for you. We have now implemented changes to the beginning of our process to include screening medications and dental and health history, so that this will not be an issue in the future. We strive to provide the best experience and product on the market.

Rated 5 out of 5 stars

Snapcorrect saved my smile

Snapcorrect saved my smile. I had a bad over bite and gap, and snapcorrect is fixing it in less than a year where as my braces took roughly 5 years. definitely recommend to anyone wanting to fix their smile.

5 December 2018
Unprompted review
SnapCorrect logo

Reply from SnapCorrect

Hi Edward! Thank you so much for the feedback! We are very happy to hear that your results are already giving you more reasons to smile! We look forward to seeing your new smile at the end of your aligner treatment. :)

Rated 5 out of 5 stars

Definitely give it a shot

So far I'm on my 4th set of trays and I can immediately see a huge difference. I have 17 trays total so I can't even imagine how better my smile will be. The customer service was pretty great and they were so helpful. I have already recommended this to my other family members

21 November 2018
Unprompted review
SnapCorrect logo

Reply from SnapCorrect

Hi Angelica,

Thank you so much for the feedback! We're so glad to hear that you are already seeing a difference!

Rated 5 out of 5 stars

Teeth started to move as an adult..

I am an adult that spent 6 years in braces as a child. In my late twenties, my teeth started to move and I became the girl who didn’t smile showing her teeth. I was embarrassed. I came upon Snapcorrect by accident and chose them because of their actual “invisible” aligners. Without truly knowing, I thought the cut out around the teeth would be better cosmetically and I was right!

My treatment plan was 9 months. I am currently wearing my retainers at night only and there doesn’t seem to be much backward movement. My top teeth look perfect and my bite is so much more comfortable! I get compliments from my family members all the time. The bottom teeth, which were definitely more problematic, aren’t as perfect as they were with braces. I think most of that is because of their shape once they started to move. (My front bottom tooth is a tad taller than the other. Minuscule things.)

The first few days of the new aligner had some soreness. I looked forward to being mid-week when starting a new aligner, but it was smooth sailing after those few days.

If you aren’t in need of major dental correction, I wholeheartedly recommend the SnapCorrect system. I never had any trouble with the mouth mold at the beginning and they shipped out all of my aligners within a couple of weeks.

13 November 2018
Unprompted review
SnapCorrect logo

Reply from SnapCorrect

Hi Brittney,

Thank you very much for the feedback! We're glad to see that you have had a great experience with SnapCorrect and are loving your new smile!

Rated 5 out of 5 stars

Wonderful every step of the way

Wonderful every step of the way. I'm so pleased and grateful!

12 November 2018
Unprompted review
SnapCorrect logo

Reply from SnapCorrect

Hi Stef,
Thank you for the feedback! We are very happy to hear that you have had such a great experience during your journey to a new smile! :)

Rated 1 out of 5 stars

Never could get the mold to mold…

Never could get the mold to mold correctly to my teeth. I asked for a larger mold they said NO. DO NOT USE THIS COMPANY they took my money 3 times and would not give me a refund for the molds that did not work. I viewed the video each time and it did not work. STAY AWAY!!!

7 November 2018
Unprompted review
SnapCorrect logo

Reply from SnapCorrect

Hi Darlene, we are sorry that you had a difficult time with the impressions. Sometimes it takes a few tries to get it right. Our records show that we sent you the largest trays available, and that tray size wasn’t the issue. We’d be happy to coach you through the impression process. If you’re willing to give it another try! Please contact our smile care team to get you back on your journey to a straighter smile.

Rated 4 out of 5 stars

So far I am really happy with the results!

So far I am really happy with the results! The changes are amazing and I was able to wear them at work with no issues. My one critique is that the website is really set up to sell the product and get things started but there is really nothing to show your progress, track your next delivery or much available once you have started. I wish there was a much more interactive part of the website for those in treatment.
But otherwise it has been a pretty easy process,

23 October 2018
Unprompted review
SnapCorrect logo

Reply from SnapCorrect

Hi Sara,
We're so glad that you have had a great experience wearing the aligners.
We are working on some changes to the website that are more along the lines of what you described, but in the mean time, anyone wanting to find out when their order is shipping can always call us to find out. :)

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look