SnapCorrect Reviews 238

TrustScore 2.5 out of 5

2.5

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Rated 2 out of 5 stars

Throughout the process I have been religious about wearing these aligners 24 hours a day. I think because of that my teeth have moved without discomfort and now do appear to be much straighter. My... See more

Company replied

Rated 5 out of 5 stars

Couldn't be happier! My son is done and his teeth are now straight and look fantastic! So much easier and more convenient than numerous office visits. The aligners did exactly what they were supposed... See more

Company replied

Rated 1 out of 5 stars

Not a happy customer, contacted customer service because a set of my aligners were sent to my old address. The customer service rep told me that they can not make another set, instead asked me to ju... See more

Company replied

Rated 1 out of 5 stars

Trying to get in contact with them for months about my order and no one is answering or replying to emails. And I don’t know a party’s extension number. I sent in my impressions in the beginning of Se... See more

Company replied

Company details

  1. Dental Clinic
  2. Pharmacy

About SnapCorrect

Information provided by various external sources

THE PROCESS
SIMPLE PRICING
CLEAR RESULTS

*Invisalign is a registered trademark of Align Technology Inc.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

238 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great overall experience

Great overall experience. Customer service is always prompt to respond, and able to work out any challenges with you.

27 June 2019
Unprompted review
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Reply from SnapCorrect

Thank you very much for the kind review. We're glad the help you have received from our customer service experts has made you smile. :)

Rated 4 out of 5 stars

So far so good

So far so good! Im only about 20% done. But seems fine!

24 June 2019
Unprompted review
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Reply from SnapCorrect

We're glad to hear that your aligner treatment is progressing well. We're excited to see your new smile at the end! :)

Rated 5 out of 5 stars

Clear, Cheap, and Actually Works!

It was an easy process and cheaper than competitors! I like how clear the retainer is and that was the deciding factor for me. I'm already starting to see progress only 4 sets in!

16 June 2019
Unprompted review
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Reply from SnapCorrect

Hi Ariana, we're happy to hear that the process has been so great for you! We're excited to see your new smile!

Rated 4 out of 5 stars

HAppy with our decision.

Updated review: My son has received his aligners and we are all pleased with the ease of them. There were some bumpy parts in the initial process of getting them, but we are happy.

5 June 2019
Unprompted review
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Reply from SnapCorrect

Thanks for the update. Again, we are sorry you had some difficulties with your USPS delivery, but are happy to hear that you received them now and that all is well. Feel free to contact us at any time during his treatment process if you have any questions or concerns at all. Happy smiling! :-)

Rated 5 out of 5 stars

Very good experience

Very good experience. Excellent and responsive customer service - especially Kat. I'm on my 2nd set of aligners now and they are comfortable to wear and no one notices you are wearing them. Highly recommend.

28 May 2019
Unprompted review
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Reply from SnapCorrect

Thank you very much for the kind review! We're glad that our customer service experts have made you smile! :)

Rated 3 out of 5 stars

Retainer issues......snap correct works…

Retainer issues......snap correct works good and aligned my teeth but once I got to the last aligner, the retainer, it seemed to stretch out after a few weeks and I can tell my alignment is regressing. Snap correct website says it's $100 for a new set of retainers to keep your teeth aligned. The way these retainers stretch out I'll need a new set every month or so. That means it's gonna cost me over $1000 per year to keep my teeth aligned and that's not something they tell you so I hadn't planned on that extra cost when I signed up. Maybe my teeth with stay put after a while but I can't afford new retainers every month.

27 May 2019
Unprompted review
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Reply from SnapCorrect

Hi John, our aftercare retainers are made thicker than the aligners, to last 3-6 months. If they are not lasting at least 3 months, especially once you have moved on to wearing them only at night, please contact our customer service team at 360-244-4141.
Everyone's experience with the retainer is different, depending on what was corrected in the mouth. For some, your regular dentist may recommend fixed retention if the teeth have more of a propensity to relapse.

Rated 4 out of 5 stars

Inconsistent trays but great process and results

The process was explained well and I liked the preview of the before and after. My only complaint is that some of the aligners feel drastic and were painful for 2-3 days and some aligners we're very gentle. I am 7 trays in out of 10 and I already get compliments on my teeth. No one noticed I was wearing them unless I took my aligners out in front of them!

25 May 2019
Unprompted review
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Reply from SnapCorrect

Thank you very much for the review. We're glad to know that the clarity of the aligners fit your needs, and that your Treatment Plan has made you smile. Depending on what is being corrected in the mouth, some may experience more discomfort than others. Each aligner set targets different teeth and gum tissue, which can lead some to have more discomfort associated with them than others.

Rated 5 out of 5 stars

So far, so good.

Really easy process. I mean, aligners are a PIA in general, but snap correct makes everything easy. Starting to feel results already just one month in.

23 May 2019
Unprompted review
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Reply from SnapCorrect

Hi Craig, we're very happy to hear that your experience with us has been easy and convenient. Thank you for your kind review.

Rated 5 out of 5 stars

So far so good!

So far so good!! Impressions were a little difficult to take but their customer service is excellent! The aligners are disturbingly comfortable as I had tried a competitor before and the pain was excruciating , finding myself to have to ask for a refund. These aligners don't go all they way up to the gums, making it less painful, comfortable and very easy to remove and put on. Super happy so far!

15 May 2019
Unprompted review
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Reply from SnapCorrect

Thank you very much for the glowing review! We're glad that the clarity and comfort of our aligners has made you smile. :)

Rated 5 out of 5 stars

I have nothing but positive experiences with SnapCorrect

I have nothing but positive experiences with SnapCorrect. First off they have the best customer service, very attentive and quickly get back to you. They make sure that you are happy with the treatment and answer any questions that you might have without hesitation. The aligners are some of the best priced in the market, considering other options cost a fortune and the results are truly great.

Secondly, they truly do care about the patients and make sure that you are a good candidate for the aligners and do not trick you by telling you that you are in case you aren’t. The team in charge of analyzing your case does take the time to evaluate and create your treatment plan. Overall if you are hesitating about getting SnapCorrect don’t hesitate and get it! You will love the results and have a great experience with the treatment and their customer service.

13 May 2019
Unprompted review
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Reply from SnapCorrect

Hi Jennifer, we're so glad to hear such wonderful things about your experience with us. Keep smiling!

Rated 5 out of 5 stars

Best alligners out there

As long as you follow all the material they provide, the process is pretty smooth. The alligners are superb. The first day I wore them, not a single person realized I had them in. They are clear, and comfortable.

13 May 2019
Unprompted review
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Reply from SnapCorrect

Thank you very much for the kind review. We're glad that the clarity of the aligners and our convenient process has made you smile.

Rated 2 out of 5 stars

I'd like to give them 2.5 stars

I'd like to give them 2.5 stars. My 9-month treatment was a smooth experience, until I got to the end and it was obvious that I needed refinements. By the way, my dentist says that most people using any aligners will need refinements, so you most likely will be in the boat I am in one day if you do aligners. I was done with initial treatment in the middle of March. By the 4th of April my refinement impressions had been approved. Since then? NOTHING. NO COMMUNICATION initiated by Snapcorrect. I have emailed to check. All they would tell me was that I am in the line for refinements. They would not even estimate how much longer I have to wait. Today is May 11th, and I am still waiting. Keep in mind that after they make the refinement plan, it will take about 3 more weeks for me to actually get the aligners. I am not the only one in this situation. We have a Snapcorrect group on Facebook. Many people have been waiting longer than I have for refinements. I am worried that my current alligners will break before I get the refinements. Then what?
Bottom line: My teeth are better, but not where they should be. I'm feeling like this company is not addressing the issue of refinements in a timely manner. They got my money months ago. I don't yet have what was promised. I don't know how long I have to wait.

11 May 2019
Unprompted review
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Reply from SnapCorrect

Thank you so much for the feedback. We are working on improving our refinement process. Because tooth alignment is a medical and biological process involving tissue and bones, it’s impossible to completely predict and therefore ‘guarantee’ the outcome 100%. Outcomes vary with customer compliance, age, gender, bone and tissue and overall customer health, genetics, lifestyle and other factors.
The production of refinement plan aligners can vary based on the specifics of the Treatment Plan, and what movement still needs to happen in order to reach the projected results. In the refinement plan process, no additional Treatment Plan is created, as the projected results do not change.
We have confirmed a shipping time for your aligners. We apologize for the delay and inconvenience.

Rated 5 out of 5 stars

Love it

Love it. Works great

15 April 2019
Unprompted review
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Reply from SnapCorrect

We're glad that you have had a great experience with your SnapCorrect Truly Invisible Aligners. We can't wait to see your results. :)

Rated 5 out of 5 stars

Wonderful experience

Wonderful experience. A bit expensive, though. Great customer service.

14 April 2019
Unprompted review
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Reply from SnapCorrect

Thank you for your kind review. We're glad that our customer service experts have made you smile. :)

Rated 5 out of 5 stars

Day 2 on my way to a perfect smile…

Day 2 on my way to a perfect smile finally. The first 24 hours was a bit rough, but worth every second. I’m almost 40 and I’ve always wanted straight teeth. I am finally working my way there. SnapCorrect is wonderful!

13 April 2019
Unprompted review
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Reply from SnapCorrect

Hi Victoria, Thank you for the kind review. We're excited to see you taking strides towards your new smile!

Rated 5 out of 5 stars

The alingers fit perfectly

The alingers fit perfectly. I’m very happy so far- I’m in my second set and 4th week. I would definitely recommend SnapCorrect.

9 April 2019
Unprompted review
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Reply from SnapCorrect

Thank you for the kind review. We're happy to see that our crystal clear aligners have made you smile.

Rated 5 out of 5 stars

I did Invisalign about eight years ago…

I did Invisalign about eight years ago and it was OK. Over time and from not wearing the retainer my teeth shifted in a different direction. I decided to use SnapCorrect because it seemed well thought out and was a lot cheaper. I've now received all of the aligners and have begun to use them. In contrast to the Invisalign forms, these are very clear - it's hard to tell I'm wearing them - and don't seem to have the sharp edges that had to be filed down for comfort.

8 April 2019
Unprompted review
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Reply from SnapCorrect

Hi Lee, thank you for the kind review. We're happy to have made your journey to a new smile comfortable and cost-effective with the clearest aligners out there.

Rated 5 out of 5 stars

So far so good

So far so good! Easy, good fit, and you can’t beat the price! When I initially got the mold kit, the trays were too big for my mouth. I called and they immediately sent out a smaller set at no additional cost. The box of liners came neatly arranged, and so far I can see the progression coming along and I’m excited to see the end product.

7 April 2019
Unprompted review
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Reply from SnapCorrect

Thank you so much for the feedback. We're excited to see you working towards a beautiful new smile, and we can't wait to see the end result!

Rated 5 out of 5 stars

I would recommend

I would recommend. Customer service excellent. Producer excellent. I am on set 3 of 20. Comfortable to wear as braces can be, I can’t say enough about Kat and the team there went out of their way to help me get my new smile. I will post pics and review when I am finished with treatment in 10 moths... 😁

5 April 2019
Unprompted review
SnapCorrect logo

Reply from SnapCorrect

Hi Randall, we're so glad that your aligner treatment is off to a great start. We're excited to see your new smile at the end!

Rated 1 out of 5 stars

They have never called me back as I…

They have never called me back as I requested.

29 March 2019
Unprompted review
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Reply from SnapCorrect

We apologize that there was a missed communication. According to our records we reached out to you and left several messages. We're glad that we were able to speak with you today to get back on track to the smile you've always wanted!

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