I have ordered many times in the past their flavoured filtered coffee without any issues.However, this time the coffee was tasteless and disgusting!I had to throw all the packets(caramel,maple syrup&w... See more
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More clarity required in the description of your product, I brought the coffee bags but very much on spec. They are OK but I am still looking for my ideal coffee taste. Smiths NO7 & the Mexican Oaxa... See more
Company replied
Not only did I receive the request for a review several days before my goods arrived. When they did arrive 2 items were not included . 1st & last time !!!
Company replied
Been shopping with them for 10 years now, always buy my coffee off the specials list, very knowledgeable staff, Colin the owner never has time to talk, but get him onto coffee or tea and he talks for... See more
Company replied
Company details
Written by the company
Hand crafted, Artisan roast...coffee since 1936.
Contact info
Arabica House, Ebberns Road, HP3 9RD, Hemel Hempstead, United Kingdom
- 01442234239
- sales@smithscoffee.co.uk
- smithscoffee.co.uk
2.8
Average
336 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Fast delivery
Fast delivery, great product and arrived on a Saturday with no extra charge. Beat service as always guys
12 February 2022
Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
Cheers for the great feedback Mathew...
Always good to hear we're pleasing our clients.
Smiths Team
It's so great to have Smiths Coffee…
It's so great to have Smiths Coffee down the road. Having coffee roasted and ground to order means that we can have super fresh and tasty coffee at home all the time. The quality of the coffee is miles above what you get from the supermarkets and big chain coffee shops. The selection is fantastic also. If you're local, you can order online and pick up a day or so later.
9 February 2022
Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
Brilliant feedback James...in fact we can deliver next day nationwide...
But its always nice to welcome clients and share a cup!
Smiths Team
Excellent service.
4 February 2022
Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
Thanks Philip,
Appreciate you taking the time to offer some feedback.
Smiths Team
Easy to order and an impressive speedy…
Easy to order and an impressive speedy delivery of delicious coffee. Thank you
2 February 2022
Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
Youre very welcome!
Smiths Team
These are the best coffee roasters in my experience.
For those of you who not read my reviews. I have bought coffee from Smiths for over 30 years. I have bought other coffees from other roasters all round the world and these are consistently the best. The coffee is excellent. That it’s organic and fairtrade as well is a serious bonus. Enjoy.
28 January 2022
Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
John...you must be one of our most loyal clients...?
Youre probably entitled to a long-service (drinking coffee) award..Contact me and I'll arrange something.
MPD
Quick delivery great coffee
Quick delivery, carefully packed lovely coffee. Regular customer.
28 January 2022
Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
Hi Shayne,
Great feedback, thank you.
Smiths Team
Great syrup
Great syrup! I just wished I got a confirmation email when I did my order, but it was quickly dealt with. Would recommend!
23 January 2022
Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
Hi Chloe,
Ive passed your thoughts to our IT guru who will make that upgrade. ...and thank you for any recommendation!!
Smiths Team
Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
Thanks for the feedback!
Much appreciated.
Smiths Team
Excellent service
11 January 2022
Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
Thanks Paul.
Smiths Team
Excellent coffee at reasonable price…
Excellent coffee at reasonable price with a great service
10 January 2022
Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
Lovely comments Hemant,
Thank you.
Smiths Team
I love this company
I love this company! I place an order every three weeks to have a fresh roasted coffee and usually next day I can pick it up.They have a huge variety of coffee from all over the world. Staff is very nice and polite. What can I say? Great company to buy a coffee from!
7 January 2022
Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
We love that you love our coffee Joanna.
Smiths Team
Perfection!
6 January 2022
Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
Great feedback, thankyou!
Smiths Team
GREAT COFFEE EXCELLENT SERVICE
THE COFFEE IS GREAT AND AS I ONLY DRINK COFFEE THAT IS WHAT I'M LOOKING FOR .IT IS EASY TO ORDER AND IS DELIVERED QUICKLY .
6 January 2022
Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
Glad youre enjoying our service Normie,
Come back soon!
Smiths Team
Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
appreciate the feedback Marco!
Smiths Team
Fabulous coffee and always so fresh.
30 December 2021
Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
One of the things we really focus on...freshness is key!
Thnks for the great feedback,
Smiths Team
Really friendly staff and the coffee…
Really friendly staff and the coffee smells great.
22 December 2021
Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
Hopefully the coffee tastes great too!
(sure it will....)
Smiths Team
Great coffee!
18 December 2021
Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
very glad you like our coffee!
Watch out for some special beans coming soon...
Smiths Team
Excellent service as always
Excellent service and great quality coffee as always from Smiths. The goods arrived within two days of ordering them and were very well packed
However, I should just mention that I find the website quite difficult to use and locating the coffee that I want is not very easy
16 December 2021
Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
Hi Lorraine,
Regular improvements in hand for the website... come back soon and let us know how we can make it easier for you.
...and thanks for the great feedback!
Smiths Team
Excellent quality coffee and brilliant…
Excellent quality coffee and brilliant service. Without fail I receive my orders from them in rapid time
10 December 2021
Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
Excellent feedback and grateful to get it!
Thanks Nick!
Smitths Team
Best coffee,nicest people
8 December 2021
Reply from Smiths Coffee Co Ltd t/a SMITHS of LONDON
We love you too David,
Smiths Team
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