My water flossers got lost in the post but straight away they sent out new ones even though it wasn't their fault it was delivery driver when i received them ive tried so many other ones but nothin... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The website and ordering system is so simple to use, informative etc. Super quick delivery with updates throughout. Having only just received the product and used for about a week I think it's gre... See more
Company replied
Motor stopped working after 7 months and they issued a full refund. Communication was really good and it was resolved in a couple of days. These things happen with technology but their response wa... See more
Company replied
I've tried quite a few teeth whitening products over the years, but Smile Therapy Pro Teeth Whitening PAP+ is the first non-bleach product that has genuinely whitened my teeth. It's easy to use, gentl... See more
Company replied
Company details
Written by the company
Elevate your oral hygiene with Smile Therapy, the premier brand for at-home dental care. Experience transformative power for a radiant smile. Discover innovative solutions and professional-level care from home. Unlock the secret to a healthy & confident smile with Smile Therapy.
Contact info
124 City Road, EC1V 2NX, London, United Kingdom
- support@smile-therapy.co.uk
- smile-therapy.co.uk
4.6
Excellent
6K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 98% of negative reviews
Typically replies within 48 hours
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Easy to use website
Easy to use website. Quick deliver and quality product.
1 June 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you found our website easy to use, your order arrived quickly, and that you’re pleased with the quality of the product. We truly appreciate your support and look forward to welcoming you back for future orders!
Brilliant just had implants and it’s…
Brilliant just had implants and it’s fantastic for cleaning them
8 June 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you’re so pleased with the product and that it’s helping with your cleaning routine so effectively. It’s wonderful to know it has been such a helpful addition for your oral care. We truly appreciate your support and look forward to welcoming you back for future orders!
My order got lost in the post
My order got lost in the post. But a quick e mail and a new product was dispatched. Great company and the product is perfect gives my teeth a great clean. I certainly would recommend it. 👌
4 June 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re sorry to hear your original order was lost in the post, but we’re delighted our team was able to resolve this quickly and send a replacement. It’s great to know you’re pleased with the product and the clean it gives your teeth. We truly appreciate your recommendation and support, and look forward to welcoming you back for future orders!
Omg the teeth whitening toothpaste…
Omg the teeth whitening toothpaste wowwwwww brilliant stuff highly recommend and a smoker and a huge tea drinker and this stuff gets all stains off
1 June 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you’re so pleased with the whitening toothpaste and the results you’ve achieved. It’s wonderful to know it’s helping effectively remove stains and that you’d highly recommend it. We truly appreciate your support and look forward to welcoming you back for future orders!
Great stuff
14 June 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you’re pleased with the product. We truly appreciate your support and look forward to welcoming you back for future orders!
Literally zero improvement despite…
Literally zero improvement despite using all of the gel provided over a 3 weeks period
14 June 2026
Unprompted review
Reply from Smile Therapy
Please accept our sincere apologies for any inconvenience caused. For us, customer satisfaction is our top priority, and we are committed to resolving any issues as swiftly and effectively as possible.
We kindly encourage you to reach out to our team directly, we will be more than happy to assist you and provide a suitable resolution.
My mouth has never felt so clean
Absolute game changer this water flosser is. I absolutely love it, my mouth has never felt so clean. I recently got fixed braces so this has been a massive help to me. I’ve also convinced both my Mam, a work colleague and a friend to order one too!!
8 June 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear the Water Flosser has been such a game changer for you and that it’s helping so much with your oral care routine. It’s wonderful to know you’re enjoying the results and have already recommended it to others. We truly appreciate your support and look forward to welcoming you back for future orders!
Easy purchase, great product
Easy purchase, quick delivery, great product
16 May 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you found the purchasing process easy, delivery was quick, and that you’re pleased with the product. We truly appreciate your support and look forward to welcoming you back for future orders!
Great product,battery life is fantastic
11 June 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you’re pleased with the product and that the battery life has impressed you. We truly appreciate your support and look forward to welcoming you back for future orders!
Customer service were excellent when my…
Customer service were excellent when my original parcel got lost in the system. Replacement turned up promptly and I have been using it for a few days. I think it will take a few sessions but it definitely works.
5 June 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear our customer service team was able to resolve the delivery issue quickly and that your replacement arrived promptly. It’s great to know you’ve already started seeing positive results with the product. We truly appreciate your support and look forward to welcoming you back for future orders!
I gave my bamboo toothbrush to my…
I gave my bamboo toothbrush to my daughter as she uses them regularly so it was the best thing to do, I bought an electric toothbrush brush who’s is brilliant
8 June 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear the bamboo toothbrush was put to good use and that you’re so pleased with your electric toothbrush. It’s wonderful to know you’re enjoying the product. We truly appreciate your support and look forward to welcoming you back for future orders!
Ordered and delivered quickly and good…
Ordered and delivered quickly and good product, my teeth feel very clean
10 June 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear your order arrived quickly and that you’re pleased with the product. It’s great to know your teeth are feeling noticeably cleaner. We truly appreciate your support and look forward to welcoming you back for future orders!
Good product
9 June 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you’re pleased with the product. We truly appreciate your support and look forward to welcoming you back for future orders!
I was bought a water flosser as a gift
I was bought a water flosser as a gift, opened it and then and didn’t use it for ages. When I did come to use it I had lost the charger. I contacted Matt at Smile Therapy and nothing was too much trouble. I now have a new charger and the flosser is fab too.
1 June 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear our team was able to help resolve the issue quickly and get you back to using your Water Flosser. It’s great to know you’re pleased with both the product and the service you received. We truly appreciate your support and look forward to welcoming you back for future orders!
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you found the product easy to use. We truly appreciate your support and look forward to welcoming you back for future orders!
Very good fast service
Very good fast service. Very happy with my purchase
25 May 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you were pleased with the fast service and that you’re very happy with your purchase. We truly appreciate your support and look forward to welcoming you back for future orders!
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear your order arrived quickly and that you’re pleased with the product and its performance. We truly appreciate your support and look forward to welcoming you back for future orders!
Brilliant water flosser .
Brilliant water flosser .. stopped bleeding gums and regular need for deep cleaning at the dentist .. life changing product
12 June 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear the Water Flosser has made such a positive difference to your oral care routine. It’s wonderful to know you’ve seen such great results and found it to be such a life-changing product. We truly appreciate your support and look forward to welcoming you back for future orders!
Smile therapy is a great company
Smile therapy is a great company that offer amazing products an amazing customer service an delivery service quick delivery an 5* product
Go check out there website you will be amazed.
24 May 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you’ve had such a positive experience with our products, customer service, and quick delivery. Your kind words and recommendation mean a lot to us. We truly appreciate your support and look forward to welcoming you back for future orders!
After a long time looking ...
After a long time looking for a waterpik i kept going back to smile therapy and i am very glad I did its large water tank and different levels of pressure make it ideal for everyone with different needs ,it also comes with different attachments and travel pouch highly recommend.
5 June 2026
Unprompted review
Reply from Smile Therapy
Thank you for your review! We’re delighted to hear you chose Smile Therapy and are so pleased with your Water Flosser. It’s great to know the design, pressure settings, accessories, and travel pouch have all made such a positive difference. We truly appreciate your recommendation and support, and look forward to welcoming you back for future orders!
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