SM Garden Sheds Reviews 

104
TrustScore 2 out of 5

1.8

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Rated 1 out of 5 stars

Ordered, and paid in full, a gingerbread max playhouse for our grandchildren, via Tesco marketplace. Ordered in May, delivery due June 4th. Finally got the delivery on August 4th and when my husband s... See more

Rated 1 out of 5 stars

Ordered a greenhouse through Tesco Marketplace. Contacted SM to be told delivery was 5 to 6 weeks. Specifically asked if there were any reasons for delays, like getting polycarbonate. Categorically to... See more

Rated 1 out of 5 stars

Without a doubt the worst company I’ve had the displeasure of dealing with. Cancelled order in June, was told 2-3 weeks for refund. Phoned after 3 weeks, told greenhouse was ready for delivery and the... See more

Rated 5 out of 5 stars

Excellent order process from customer services. Even price matched another supplier. Long lead in time but in no rush. Kept me updated throughout. Delivery by excellent driver who unloaded straight in... See more

Company replied

Company details

  1. Garden Building Supplier

Written by the company

Huge savings on Garden buildings buying direct from SM Garden Sheds including Sheds, Storage, Garages, workshops and Greenhouses.


Contact info

1.8

Poor

TrustScore 2 out of 5

104 reviews

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1.8

All reviews

(104)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Great little shed

Great little shed, I bought the Apex metal shed 6 x 4 with timber floor to erect on paving slab base. Didn't fancy putting the shed on the wood so built the shed first and then fitted the floor inside it. Very neat finish.
Instructions needed a tweak here and there and had to get advice from company where Peter was very helpful. Very pleased with delivery and customer service. Can recommend.
Colin

26 April 2021
Rated 5 out of 5 stars

Good quality shed from a helpful supplier

The shed was delivered on the arranged date and unloaded to the final location. During the build a few bolts were missing, but these were sent in the post the next day following a quick call to Andy who was extremely helpful.

It is worth paying the extra money because the quality is much better than the cheaper Yardmaster sheds.

It does take a full day to put up with 2 people with limited DIY skills.

13 April 2021
Rated 5 out of 5 stars

I telephoned to find out if there would…

I telephoned to find out if there would be a delivery charge for our area and the information I received was very helpful. All the information I have since received has been very informative and helped make the decision to purchase a shed.

9 April 2021
Rated 5 out of 5 stars

SM Garden Sheds really came up trumps!

SM Garden Sheds really came up trumps!
My order was processed & acknowledged promptly, with telephonic advice of the delivery time and date received a day or so later.
My shed, which has yet to be errected, was delivered at precisely the time advised and the delivery could not be faulted. The driver called some 30 minutes before arrival and was most helpful in siting the boxed items in my garage exactly where I wanted them.
If I could give 11/10 I would!

26 March 2021
Rated 5 out of 5 stars

So far so good easy to buy on line and…

So far so good easy to buy on line and book delivery, shed not delivered yet so can’t comment on delivery service and quality of item and ease of build which I’m hoping is very easy as a 60 year old man hoping I can build it without hassle or need to spend hundreds on getting someone to build it for me

18 March 2021
Rated 1 out of 5 stars

The delivery never arrived as it…

The delivery never arrived as it promised God knowwhat the materials will be like. Delivery keep delaying, so much stress for disabled people to complete with. Not happy at all.

16 March 2021
SM Garden Sheds logo

Reply from SM Garden Sheds

Sharnjeet I am sorry to hear that you felt there was a delay to your order.
I can see at the time of order you accepted the disclaimer that due to the COVID pandemic that there was extended delivery lead times in place.

All Asgard products experienced approximately a 14 week delivery lead time. This is due to the high demand for there products and as there units are "built to order" resulted in delays.

We can see a variety of emails where sent to you regarding the delay.

All we can do is apologise for any inconvenience caused and should you have any further queries please emails us at sales@storemoregb.com

Rated 5 out of 5 stars

Great service

Good quality products, easy to order, quick delivery. Great service, would use again and recommend.

11 March 2021
Rated 5 out of 5 stars

Excellent service and great quality…

Excellent service and great quality products. I knew I wanted a potting shed and an arbour and Anthony was so helpful. He filtered out some products that may suit, answered my email queries promptly, and was really knowledgeable.

8 February 2021

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