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Smart Wellness Reviews 709

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TrustScore 5 out of 5

4.8

Medical Supply Store
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Review summary

Created with AI, based on recent reviews

Evaluating 194 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and swift delivery service, often noting that products arrive much faster than expected, even for regional deliveries. People are also very satisfied with the quality of the products, finding them to be exactly as described and effective for their needs. The ordering process is frequently highlighted as simple and straightforward, and the overall service, including communication, is described as excellent. However, some customers experienced issues with the delivery service, such as packages not arriving or not receiving tracking information. A few other people also felt that certain products, like a blood pressure monitor, did not provide consistent results or that an adaptor received was not functional.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the swift... See more

Product

Clients share positive opinions on product quality and functionality. Many reviewers praise the products as... See more

Order

Reviewers highlight positive aspects of order. Customers consistently praise the speed and efficiency of the... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the speedy, efficient, and... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the excellent quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Loved EOFY $ALE ! Good communications and speedy dispatch - important when you are in pain waiting for devices to arrive at your door to alleviate pain :) Omron HVF021 Tens Therapy Device s... See more

Rated 5 out of 5 stars

I appreciated that the shipping was in the price and that delivery was so surprisingly swift. I also appreciated the courtesy of the inclusion of the good quality batteries. Was not expected. As t... See more

Rated 5 out of 5 stars

I recently purchased two products online from Smart Wellness. I was given their contact details by my pharmacy for the replacement of a part for an Omron product. I found their website very accessibl... See more

Rated 5 out of 5 stars

I spoke to Sandra over the telephone and ordered a QF pedometer as I had subjected my previous model to a Westinghouse washing machine. (It was clean but no longer worked). I let her know that I was... See more

Company details

  1. #4 of 9 best companies in Medical Supply Store

Written by the company

Smart Wellness is an online shopping destination established to meet a growing market demand for high quality, high tech health and wellbeing products. Smart Wellness uses smart technology to help people manage their various health concerns. People of all ages can benefit from our wide range of products and appreciate our commitment to a hassle-free, value for money online shopping experience.

Contact info

4.8

Excellent

TrustScore 5 out of 5

709 reviews

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Rated 4 out of 5 stars

Nebuliser Filters

Item was what I needed but the postage was rather outlandish. $14 to post 5 x10mm felt pads. Really? Obviously felt bad they also sent me a sample stain remover patch. Postage was on time, one saving grace.

6 July 2025
Rated 5 out of 5 stars

Omron Tens Therapy Device + Bodisure Massage Gun Mini

Loved EOFY $ALE ! Good communications and speedy dispatch - important when you are in pain waiting for devices to arrive at your door to alleviate pain :)

Omron HVF021 Tens Therapy Device supplied with 2x 1.5V AAA batteries - compact - easy to set up and use anywhere - effective for my ailment to block pain - comes with a draw string bag.

Bodisure Massage Gun Mini - includes long C USB charging cable - light weight to hold, low noise level, gentle with added power if required - meets my needs to provide relief.

May require something more powerful if a hulk !!

Bonus - both devices have an auto 15 min timer.

28 June 2025

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