Loved EOFY $ALE ! Good communications and speedy dispatch - important when you are in pain waiting for devices to arrive at your door to alleviate pain :) Omron HVF021 Tens Therapy Device s... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I appreciated that the shipping was in the price and that delivery was so surprisingly swift. I also appreciated the courtesy of the inclusion of the good quality batteries. Was not expected. As t... See more
I recently purchased two products online from Smart Wellness. I was given their contact details by my pharmacy for the replacement of a part for an Omron product. I found their website very accessibl... See more
I spoke to Sandra over the telephone and ordered a QF pedometer as I had subjected my previous model to a Westinghouse washing machine. (It was clean but no longer worked). I let her know that I was... See more
Company details
- #4 of 9 best companies in Medical Supply Store
Written by the company
Smart Wellness is an online shopping destination established to meet a growing market demand for high quality, high tech health and wellbeing products. Smart Wellness uses smart technology to help people manage their various health concerns. People of all ages can benefit from our wide range of products and appreciate our commitment to a hassle-free, value for money online shopping experience.
Contact info
626 Lorimer St, 3207, Fishermans Bend, Australia
- 0419344274
- thomaswatson@jadavey.com.au
- smartwellness.com.au
4.8
Excellent
709 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
When I phoned Smart Wellness
When I phoned Smart Wellness, I was greeted by a friendly sounding staff member who gave me all the information I required.
27 August 2025
Above and beyond expectations.
Great price and quick delivery.
I encourage anybody looking to by health products to give smart wellness a try.
29 August 2025
Item was exactly as advertised
Website easily navigated delivery times good with good communication
29 August 2025
Extremely happy with the product that I…
Extremely happy with the product that I received I’ve started using it and I am finding some relief from this. I feel that the more I use it the better I’m going to feel thank you so much.
24 August 2025
Hassle free on line transaction
Hassle free on line transaction. Ordered item on Friday evening, delivered on Monday. Genuine product, excellent price.
22 August 2025
Reliable company with great customer service
I have made several online purchases from this company and I have not been disappointed with any of the products received. The quality of the brands supplied is exceptional. The items are delivered very quickly with good communication from this business. Thank you
27 August 2025
Unprompted review
Exceptional Service
I spoke to Sandra over the telephone and ordered a QF pedometer as I had subjected my previous model to a Westinghouse washing machine. (It was clean but no longer worked). I let her know that I was leaving for a holiday in 3 days time and hoped it would arrive before I left.
She asked me to call her back with an order number and she would let dispatch know of the urgency. I followed her direction and she obviously carried out her message to dispatch. I ordered the unit before lunch on the Monday and it was delivered the next day from Melbourne to Sydney at 1.00pm Thank you
18 August 2025
Update
The new Omron BP monitor does not provide consistent results and always way higher than my results from my doctor.
I do follow all of the guidelines for use and have been using an Omron monitor for many years.
5 August 2025
Reply from Smart Wellness
Hi Wendy,
Thanks for taking the time to provide us with feedback. It's highly unusual that a team member has not responded to your email. I will have our Customer Service Team get in contact with you ASAP to address the issue.
Best regards
Tom
Super fast delivery!
2 August 2025
A straightforward purchase on line
A straightforward purchase on line. No advice needed. The price was not the lowest on the internet but it was reasonable and the website worked OK. The object was ordered and it arrived in good time.
30 July 2025
PROMPT DELIVERY
I couldn’t believe it when I received delivery.
It was so quick!
Well packaged so as to protect it.
Very happy customer - thank you.
30 July 2025
great scales-easy to use with the app
19 July 2025
The service was extremely prompt and…
The service was extremely prompt and efficient
and although the product didn’t fit me and I had to return it the refund was handled very quickly. In just one week I received the order, returned it and was refunded. Thank you
18 July 2025
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