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Smart Wellness Reviews 709

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TrustScore 5 out of 5

4.8

Medical Supply Store
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Review summary

Created with AI, based on recent reviews

Evaluating 194 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the efficient and swift delivery service, often noting that products arrive much faster than expected, even for regional deliveries. People are also very satisfied with the quality of the products, finding them to be exactly as described and effective for their needs. The ordering process is frequently highlighted as simple and straightforward, and the overall service, including communication, is described as excellent. However, some customers experienced issues with the delivery service, such as packages not arriving or not receiving tracking information. A few other people also felt that certain products, like a blood pressure monitor, did not provide consistent results or that an adaptor received was not functional.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the swift... See more

Product

Clients share positive opinions on product quality and functionality. Many reviewers praise the products as... See more

Order

Reviewers highlight positive aspects of order. Customers consistently praise the speed and efficiency of the... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the speedy, efficient, and... See more

Quality

Reviewers mention positive feedback about quality. Customers consistently praise the excellent quality of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Loved EOFY $ALE ! Good communications and speedy dispatch - important when you are in pain waiting for devices to arrive at your door to alleviate pain :) Omron HVF021 Tens Therapy Device s... See more

Rated 5 out of 5 stars

I appreciated that the shipping was in the price and that delivery was so surprisingly swift. I also appreciated the courtesy of the inclusion of the good quality batteries. Was not expected. As t... See more

Rated 5 out of 5 stars

I recently purchased two products online from Smart Wellness. I was given their contact details by my pharmacy for the replacement of a part for an Omron product. I found their website very accessibl... See more

Rated 5 out of 5 stars

I spoke to Sandra over the telephone and ordered a QF pedometer as I had subjected my previous model to a Westinghouse washing machine. (It was clean but no longer worked). I let her know that I was... See more

Company details

  1. #4 of 9 best companies in Medical Supply Store

Written by the company

Smart Wellness is an online shopping destination established to meet a growing market demand for high quality, high tech health and wellbeing products. Smart Wellness uses smart technology to help people manage their various health concerns. People of all ages can benefit from our wide range of products and appreciate our commitment to a hassle-free, value for money online shopping experience.

Contact info

4.8

Excellent

TrustScore 5 out of 5

709 reviews

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Rated 5 out of 5 stars

Smart Decisions

I recently purchased two products online from Smart Wellness.
I was given their contact details by my pharmacy for the replacement of a part for an Omron product. I found their website very accessible and well laid out and easy to navigate. I ended up purchasing another product as well which appealed to me because of good advertising. The response was efficient and swift, and the products arrived via post.

9 October 2025

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