Been with SmartSave for 3 years now (3 separate full investment cycles) each for a full term non ISA investment (had maxed out ISA Allowance) which has generated a good % interest return. The applicat... See more
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Say hello to SmartSave. Fixed term, fixed rate savings accounts designed alongside our customers to offer a simple way to save. With an online account you can trust, we'll be crystal-clear about when your term is ending, so you always make the most of your savings. SmartSave was created by British bank, Chetwood Financial, where we use technology to make our customers better off. We're using our experience in Banking and Technology to challenge how Financial Services works today and provide smarter, online financial products, with no gimmicks.
United Kingdom
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They provided a good rate of interest and kept me informed when the investment was due for completion. I have since invested in their parent company, Chetwood. Highly recommended.

Reply from SmartSave
Andy was very prompt with our reply and sorted out our query very quickly,
Very happy with experience and ease, thank you 👍🏻

Reply from SmartSave

Reply from SmartSave
Great rates, with a simple App to keep a track on your investment.

Reply from SmartSave
Excellent online bank. Easy to open an account and deposit/ withdraw funds. Good communication and support. Competitive interest rates. What’s not to like

Reply from SmartSave
Straight forward savings account, quick payments and clearly/timely updates.

Reply from SmartSave
Straight forward to deposit funds with fixed rate plan. Monies paid out with interest on time into nominated bank

Reply from SmartSave
Easy to set up account, clear interest rates, easy to check on account info at any time. Clear update from smart save on account and interest nearing end of term and the funds and interest paid directly into requested account promptly on end date. Much better interest rate than bank.

Reply from SmartSave
Good interest rate, at the time of opening the account, good communication from staff when I had a question, easy to use web site with a clear display of all the information I needed.

Reply from SmartSave
very helpful and very quick to give me the information I needed.

Reply from SmartSave
I was panicking when i went online and could not obtain an annual statement and then read under FAQs that SmartSave do not produce statements. I needed an urgent statement to show my funds being transferred from SmartSave to my nominated account for mortgage purposes as the Agent required proof. I then went online to the Chat faciality and spoke live with Andy and i must say he helped me with what I required. It only took minutes for him to come back to me after security checks to say Statement will be with me the next business day and to my surprise I got what I wanted. Andy....really appreciate you helping me and I'm sure if i didn't get you that day another colleague would have done the same. SmartSave are great in Customer Service 5/5.

Reply from SmartSave
Very competitive interest rates and user friendly website

Reply from SmartSave
Used these recently, great product and great service. Would highly recommend and will be using them again in the future.

Reply from SmartSave
I rang Smartsave this morning & spoke to Karen with a problem I had encountered.She was so lovely & allayed any fears I had.She showed professionalism & empathy, a real credit to the company.Thank you Karen for your sound advice & friendly words

Reply from SmartSave
Clear and simple, great website, easily navigable, good communication.

Reply from SmartSave
Excellent savings account with no hassle , money and interest paid into my account on time

Reply from SmartSave
Andy from Smartsave was quick and efficient and helped me resolve a mistake i had made and allowed me to redo my investment correctly. Always get quick response from the chat options with Smartsave, a great bank to be with and fantastic interest rates too.

Reply from SmartSave
Great company to deal with - fast, efficient and friendly support

Reply from SmartSave
Although my Smart Save account was online, I got a really speedy and helpful email response from Andy which answered my query.
Also they returned the money quickly on maturity, and I have now reinvested with linked Chetwood Bank.
Would recommend them.

Reply from SmartSave
Super easy to use, website straightforward . Transactions fast will definately use again

Reply from SmartSave
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