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Company details

  1. Restaurant Supply Store
  2. Food Manufacturing Supply
  3. Hotel Supply Store

Written by the company

SmartPack USA has been a leading force in the food service industry since 2015. We specialize in providing high-quality, disposable catering supplies and eco-friendly options for all sectors of hospitality. Our commitment goes beyond just offering products at competitive prices. We understand the importance of presentation in today's competitive landscape. That's why we offer a wide range of options, from standard stock disposables to bulk quantities for high-volume businesses. But what truly sets us apart is our commitment to customization and branding. Want to showcase your unique logo or design? No problem! We offer both hot stamping and color printing on a variety of eco-friendly materials, including wood, bamboo, palm leaf, and plastic disposables.


Contact info

2.4

Poor

TrustScore 2.5 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Tractor trailer delivery

Man, if you're a Trucker, don't deliver here. This area is dangerous AF. For starters, the address given is not the correct delivery address. It brings you to a store front on a narrow street with nowhere to stop your semi. Then you have to rely on oral directions (No actual address to put in your GPS) to find where you actually deliver. And there area is just surrounded by low bridges, and roads with weight limits. Then to back in and get out the dock, you have to off road in a tight alley and risk damaging your equipment, due to the terrain, not the tight maneuvers. They do unload fast, but, still not worth the risk to me. And I'm from New England (The North East) so I'm used to tight spaces and I still say I won't be back here‼️Update, their terrain did damage my tractor. I now have a axel seal leak in my rear differential from the terrain. Stay away from this place in Birmingham Alabama.

6 November 2025
Unprompted review
Rated 5 out of 5 stars

John has been absolutely wonderful to…

John has been absolutely wonderful to work with. He is prompt to respond, informative and makes recommendations that are appreciated. Would highly recommend.

27 February 2020
Unprompted review
SmartPack USA logo

Reply from SmartPack USA

Thank you for your kind words, we always strive to do the very best!

Rated 5 out of 5 stars

They have been very easy to communicate…

They have been very easy to communicate with, quality of product is solid and they worked with us to make the order to our exact specifications. Would recommend!

19 February 2020
Unprompted review
SmartPack USA logo

Reply from SmartPack USA

Thank you for the wonderful review!

Rated 5 out of 5 stars

Great Customer Service and Quick Turnaround

John at Smart Pack USA was extremely responsive and helpful throughout the entire inquiry and ordering process. The prompt turnaround of information and proofs allowed the team and I to make quick decisions on the order which ultimately keeps the entire project moving forward.

10 February 2020
Unprompted review
SmartPack USA logo

Reply from SmartPack USA

Thank you for the review! We appreciate all of our customers!

Rated 5 out of 5 stars

Great customer service and high quality products!

Always excellent, fast delivery and great customer service! Custom logo stirrers best in the industry, hands down!

30 January 2020
Unprompted review
SmartPack USA logo

Reply from SmartPack USA

Thank you for your Review. We pride ourselves on service. Glad we were able to help!

Rated 5 out of 5 stars

I contacted Smartpack about a specialty…

I contacted Smartpack about a specialty item and they responded the same day. They had the items in stock and my customer was very happy. They have responded very fast with additional information.

30 January 2020
Unprompted review
SmartPack USA logo

Reply from SmartPack USA

Thank you for your wonderful feedback! We appreciate it!

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