Hotel Mermaid Bangkok Reviews 

6
•
TrustScore 2.5 out of 5

2.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details


Contact info

2.4

Poor

TrustScore 2.5 out of 5

6 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.4

All reviews

(6)

0 reviews in the last 12 months

Write a review

We perform checks on reviews

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Cigarette smoke towels

We have stopped here loads of times without issue, until recently. This last time its changed, the towels smelt of cigarette smoke! Asked to change them, which they did but the were the same. Was told then they couldn't do anything, so we emailed the Hotel and Agoda to complain and get a resolution. Neve got a reply and currently in a dispute over it. Don't bother going here, rooms are a bit tired now also. JUST TO ADD A NOTE THEIR EMAIL NOW HAS .NET NOT .COM

20 March 2024
Unprompted review
Rated 5 out of 5 stars

Service was superb at the Mermaide Hotel Bangkok

We came late that evening had pre booked two separate rooms for 3 nights. We was given two superb corner rooms that includes much more that we could have asked for. The bed rooms are spacy and light with no recognised noise from the streets below. Daylight from the bedroom are transferred into the spacy bathroom via a big window that can be blocked for privacy.
Service was superb from reception to breakfast bar and all the way to the dedicated staff at the inspiring Captain Bar for a nightcap.
Hotel is perfect situated for public transportation to the city centre or the airport. Do not take a taxi to the airport. Public transport I god and reliable.
When I come back to Bangkok I will instantly go for the Mermaid Hotel in town.

3 January 2018
Unprompted review
Show reviews in all languages. (6 reviews)

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look