Smart Kid Store Reviews 387

TrustScore 4 out of 5

4.1

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Rated 1 out of 5 stars

I ordered a sleigh cot bed with mattress for around £300 using the “no rush” delivery option, happy to wait a couple of weeks. After about a week, delivery was confirmed, only to then be told... See more

Rated 5 out of 5 stars

Tried a cheaper pump and was rubbish. Bought this and honestly was a breeze pumping up the tyres, even with the awkward angle. Handy it was small and compact

Rated 5 out of 5 stars

Ordered a miniuno touch fold Stroller, the first one was ordered with the no rush delivery and did arrive within the time stated but only take this option if you really are happy waiting the full 20... See more

Rated 5 out of 5 stars

Delighted with the Hauck Buggy I bought for my grandson visiting. Wanted a lightweight one for ease and this ticks all the boxes. The basket below is a great size for carrying extras and it comes com... See more

Company details

  1. Baby Store

Information provided by various external sources

Smart Kid Store is a multi channel retailer that has been providing quality baby products since 2012.


Contact info

4.1

Great

TrustScore 4 out of 5

387 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Amazingly quick !

I bought a doona trike for my son's first birthday, the colour was out of stock everywhere else and I was nervous as id never used this site before. Unbelievably happy that I did, ordered and delivered within two days is just incredible. Brand new in box item, very happy!

11 November 2024
Rated 5 out of 5 stars

What a great experience

What a great experience, easy website lots of different payment options, great prices, quick delivery and great communication can’t ask for anymore will be back

10 September 2024
Unprompted review
Rated 1 out of 5 stars

Don’t bother with them!

Ordered a Tutti Bambini set. Most parts marked or scratched and upon completion, nothing fits together properly. Company have been back and forth with nonsense for months now - can’t phone anyone to talk to and no one phones you. Refuse to replace items as packaging has been disposed of. Worst customer service!! Stay away!

6 September 2024
Unprompted review
Rated 1 out of 5 stars

I think it's the worst experience of my…

I think it's the worst experience of my life, I bought a push cart a month and a half ago and to this day I haven't received it and the customer service is giving me a lot of excuses, they changed the delivery date twice.

It's a bad experience I don't recommend dealing with this company.

1 August 2024
Unprompted review
Rated 5 out of 5 stars

Great site

Great quick & easy website to use great price on the product I wanted quick delivery and great payment options

3 June 2024

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