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Smart Clear Vision Reviews 140

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TrustScore 4.5 out of 5

4.6

Electronics Store
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Review summary

Created with AI, based on recent reviews

Considering 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the product quality, often noting that refurbished items appear brand new and function perfectly. The delivery service is frequently highlighted for its speed and efficiency, with many people receiving their orders within 24-48 hours. Reviewers also appreciate the excellent customer service and the helpful, polite staff, including delivery drivers who often go the extra mile. However, some customers experienced issues with delivery, including discrepancies in booking and refusal to leave items in safe places or with neighbors. A few other people also felt that the hardware quality of some products, particularly refurbished TVs, was unreliable, leading to lagging and freezing issues shortly after purchase.

What people talk about most

Product

Consumers generally express satisfaction with the products received, often highlighting great prices and... See more

Delivery service

Reviewers highlight positive aspects of delivery service, frequently praising the speed and efficiency, with... See more

Service

Customers had positive experiences with service. Many reviewers praised the quick, friendly, and helpful... See more

Staff

Customers consistently note positive experiences with staff. Many reviewers praise the helpfulness and... See more

Quality

Reviewers mention positive feedback about quality. Many customers received products in excellent, almost new... See more

Reviews shaping this summary

Rated 5 out of 5 stars

When I wanted a new television, this company stood out amongst all the others. There service, quality and care was second to none. There product knowledge was very impressive. I shall be going bac... See more

Rated 5 out of 5 stars

EXCEEDED EXPECTATIONS Louise from the company phoned to let me know when the tv would arrive - with the bad weather delivery delayed and they were great in keeping me advised .Their new delivery drive... See more

Rated 5 out of 5 stars

Cust serv called night b4 to confirm deleivery time. I asked for a call from courier before hand which was kindly arranged. Quick, friendly service, reccommended. Ta

Rated 5 out of 5 stars

Had some issues with the delivery of my item due to me being on holiday and the delivery company not receiving my response. Smart clear vision called me straight away to try and resolve this. Would re... See more

Company replied

Company details

  1. Electronics Store
  2. Audio Visual Equipment Supplier
  3. Computer and Accessories Store
  4. TV store

Written by the company

For over 20 years we've worked in the graded stock and returns industry, building strong relationships with major UK retailers and manufacturers. That experience lets us pass on real savings to our customers — eye-watering discounts against RRP without compromising on quality. Every TV and monitor we sell is fully tested by our team before listing. Brands we stock include Samsung, LG, Sony, Hisense, Toshiba, TCL, Bush, Panasonic, Acer, AOC and more — graded A through C with the condition clearly stated on every product page so you know exactly what you are getting. What you can expect from Smart Clear Vision: - 90-day warranty on every TV and monitor - Free UK delivery within 3-5 working days, with full tracking - Honest grading — each unit is photographed and described against our published grading scale - Specialist Delivery for larger TVs, delivered in person by our own van team - Real customer support from a UK-based team - Refurbished smart TVs and monitors from £59.99 We may not be the cheapest in the industry, but we are consistent and honest — our Trustpilot reviews speak for themselves. Whether you are buying for yourself, kitting out a rental, or fitting out a hospitality space, we have the stock and the experience to help. Browse the full range of refurbished smart TVs and monitors at smartclearvision.co.uk.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

140 reviews

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Replied to 33% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 2 out of 5 stars

Delivery was fine.

Delivery was fine.
TV only works for wireless as Hdmi ports front & rear don't work
As a result unable to view my TiVo channels.

23 January 2025
Smart Clear Vision logo

Reply from Smart Clear Vision

Hi Sorry that you have had an issue , you haven't let us know , it can be a simple fix as easy as upgrading the software or power reset , email us and we will always help

Rated 5 out of 5 stars

Excellent value

Excellent value, delivered ahead of time with very helpful couriers. Not just dumped at door as seems to be becoming the norm these days.

30 January 2025
Rated 5 out of 5 stars

Bought online

So I bought an LG TV online through their website, Louise emailed me the same day to arrange pickup from Lichfield. When I arrived for my pickup appointment, they had the TV up and running for me to check over etc. they let me have as much time as I needed to make sure I was happy with it. Overall a great experience, friendly team, nice TV prices :)

5 January 2025
Unprompted review
Rated 5 out of 5 stars

Amazing company

Amazing company, fast delivery & affordable tech.
Purchased a tv, was delivered fast and safely sealed.
Highly recommend and will definitely use in the future.
Thank you SmartClearvision

5 December 2024
Rated 5 out of 5 stars

Excellent

Excellent, perfect TV (TCL C645K 55inch) for the price, it was refurbished, but looks like it is brand new, no problems, issues, scratches, smudges or anything at all. Well packaged, came with all the accessories as advertised. Very happy. Delivery time is good, between 1 to 3 days (I got it on the 3rd day).

11 December 2024

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