When I wanted a new television, this company stood out amongst all the others. There service, quality and care was second to none. There product knowledge was very impressive. I shall be going bac... See more
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Review summary
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EXCEEDED EXPECTATIONS Louise from the company phoned to let me know when the tv would arrive - with the bad weather delivery delayed and they were great in keeping me advised .Their new delivery drive... See more
Cust serv called night b4 to confirm deleivery time. I asked for a call from courier before hand which was kindly arranged. Quick, friendly service, reccommended. Ta
Had some issues with the delivery of my item due to me being on holiday and the delivery company not receiving my response. Smart clear vision called me straight away to try and resolve this. Would re... See more
Company replied
Company details
Written by the company
For over 20 years we've worked in the graded stock and returns industry, building strong relationships with major UK retailers and manufacturers. That experience lets us pass on real savings to our customers — eye-watering discounts against RRP without compromising on quality. Every TV and monitor we sell is fully tested by our team before listing. Brands we stock include Samsung, LG, Sony, Hisense, Toshiba, TCL, Bush, Panasonic, Acer, AOC and more — graded A through C with the condition clearly stated on every product page so you know exactly what you are getting. What you can expect from Smart Clear Vision: - 90-day warranty on every TV and monitor - Free UK delivery within 3-5 working days, with full tracking - Honest grading — each unit is photographed and described against our published grading scale - Specialist Delivery for larger TVs, delivered in person by our own van team - Real customer support from a UK-based team - Refurbished smart TVs and monitors from £59.99 We may not be the cheapest in the industry, but we are consistent and honest — our Trustpilot reviews speak for themselves. Whether you are buying for yourself, kitting out a rental, or fitting out a hospitality space, we have the stock and the experience to help. Browse the full range of refurbished smart TVs and monitors at smartclearvision.co.uk.
Contact info
Springhill House, Walsall Road, , WS14 0BX, Lichfield, United Kingdom
- 01543899318
- info@smartclearvision.co.uk
- smartclearvision.co.uk
4.6
Excellent
140 reviews
Replied to 33% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
i had a problem with this order as i…
i had a problem with this order as i didn't read their sale literature correctly it stated this tv was to come without a tv stand i naturally thought it did anyway i contacted store directly they was very pleasant & pointed out the sales info did say without we parted company me unhappy though
But to my surprise a few minutes alter i had a phone call to say they've found a stand & would post free of charge i excepted their offer few days latter the stand arrived so very happy customer now
26 August 2025
Very efficient
Very efficient. Very helpful. Good delivery service and the TV is as new.
18 August 2025
Great Price and Service
Having decided which computer model I wanted to buy, I was delighted to find it on sale at such a good price at Smart Clear Vision. And it arrived in less than 24 hours! I am very satisfied.
5 August 2025
Great customer service
Had some issues with the delivery of my item due to me being on holiday and the delivery company not receiving my response. Smart clear vision called me straight away to try and resolve this. Would recommend and order again even due to the great customer service.
11 August 2025
Reply from Smart Clear Vision
We were not aware of an issue as you have not contacted us to advice us. You ordered on 9/08 and the Courier collected from us 11/08 and have tried to contact you on several occasions but with no reply from you. We will contact the courier first thing in the morning and update you.
Excellent service.
13 August 2025
Great serive quick delivery and tv…
Great serive quick delivery and tv arrived in perfect working order
11 August 2025
First class service the item was in…
First class service the item was in fantastic condition after being refurbished , the delivery was fast and updated as it happened with the company keeping you upto date with the shipping status
10 August 2025
Very good had problem with damage but…
Very good had problem with damage but soon sorted.replacement sent within 48hrs, great service fab staff 5star
22 July 2025
Signature required on delivery at delivery address
You must be home to accept a delivery, the delivery company require a signature at your delivery address. They will not leave safe, will not leave with a neighbour.
30 July 2025
Unprompted review
Reply from Smart Clear Vision
Buyer called me today to advise that she had missed her delivery as she was at her sons football. The Courier called her to book the date and she confirmed the date with the courier. The Courier called her upon arriving at the address as she was not in, and she asked them to leave at her neighbours fence, they refused. I advised her to call the Courier to re arrange and also advised that we have incurred a cost as missed delivery. She got annoyed and told me to cancel the order. I advised her that I could, but would not be able to refund the shipping as she missed the delivery.
Communication has been tremendous and…
Communication has been tremendous and staff seem to want to really help when there are issues.
7 July 2025
Goods was delivered damaged but…
Goods was delivered damaged but customer service was good and replaced goods straight away
26 June 2025
Both tvs broken when arrived
Both tvs broken when arrived
Screens don't work
I've just read the reply !!!
How could I be a scamme!, what rubbish , i did not refuse to returntge tv at all ! , I returned the tv , I did get a refund but all very inconvenient .
13 May 2025
Reply from Smart Clear Vision
Asked buyer to return for a refund but buyer refused we think this is a scam
Fantastic experience buying my as new…
Fantastic experience buying my as new 65” Samsung Qled tv from these guys for virtually half the original price they were knowledgeable and helped me load into my van .will definitely be going back to replace the tv in my bedroom 5stars excellent
4 April 2025
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