SmartBuyGlasses Reviews 

3,294
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 363 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the extensive selection and high quality of products, often matching online descriptions perfectly. The ordering process is described as easy and convenient, with many appreciating the efficient service and quick delivery, often sooner than anticipated. Reviewers also commend the excellent customer support, providing continuous updates and professional assistance. However, some customers noted that delivery occasionally took longer than anticipated, even when expedited shipping was purchased. A few also mentioned a lack of clear information regarding courier details or expected shipping timelines on the website.

What people talk about most

Product

Reviewers mention positive feedback about product, with many expressing happiness and satisfaction with their... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the incredibly... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing satisfaction with their purchases,... See more

Service

Users describe positive interactions with service, highlighting its efficiency, professionalism, and... See more

Order

Consumers find order to be positive, with many reviewers praising the quick delivery and efficient processing... See more

Reviews shaping this summary

Rated 5 out of 5 stars

SmartBuyGlasses have an amazing selection of glasses. You can literally any name brand in the website. Navigating the website is very user friendly and the fact that one can "fit" the glasses is gre... See more

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ Absolutely incredible service! I had such a fantastic experience with SmartBuySunglasses. The service was friendly, efficient, and the pricing was excellent. I bought these sunglasse... See more

Rated 5 out of 5 stars

I paid around half of what I was quoted locally. The order process was easy and helped me ensure a good fit - especially the try on feature. My specs arrived in only a few days and the lenses are spot... See more

Rated 5 out of 5 stars

Amazing experience! I was nervous about ordering a pair of glasses online, but I am so happy that I took the chance because the service was efficient and quick and I am thrilled with my purchase. Than... See more


Company details

  1. Glasses Store
  2. Contact Lenses Supplier
  3. Eye Care Center
  4. Fashion Accessories Store
  5. Optician
  6. Sunglasses Store

Information provided by various external sources

Since 2006, SmartBuyGlasses has been a market leader in the online designer eyewear industry. With the biggest selection of designer sunglasses, glasses, and contact lenses, SmartBuyGlasses has delivered eyewear to thousands of satisfied customers.

SmartBuyGlasses South Africa Details

Written by the company

180 Designer Brands For Less
At SmartBuyGlasses, we have the largest selection of designer eyewear online with over 80,000 products and 180 brands.
100-Days Returns
If you don't absolutely love your new eyewear, it's not a problem with our 100-days returns at SmartBuyGlasses.
24-Month Warranty
Our exclusive 24-month warranty covers all manufacturer defects in all scenarios for sunglasses and eyeglasses. For contact lenses, we have a 3-month warranty.
Buy One, Give One Charity
When you buy a pair of glasses from us, we give a pair of glasses to someone in need.

Contact info

4.9

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(3,294)

350 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good value...great range

Excellent range of frames that offer good value. Lense ad ons are pricey but offset by the frame and overall well worth it. Not to mention the excellent lead time.
I would definitely buy again.

16 March 2026
Rated 5 out of 5 stars

Police sunglasses

The sunglasses are beautiful and of great quality. I love that one is able to see how they fit before purchase and the website is able to advise about the most suitable product for a person’s face. The delivery is very quick. All in all the service is efficient, professional and reliable,happy customer 🥰

11 March 2026
Rated 5 out of 5 stars

Brilliant service

Here's a sample review you can use:

"I recently purchased glasses from smartbuyglasses and was impressed with the quality and service. The frames look great.Delivery was super quick too! 🌟

5 stars - would definitely recommend to friends and family."

8 March 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look