So far so good, we have had back pain for some time, now we feel much better in the morning. The topper does his job in balancing the hardness of the mattress. We have slept few nights, but overall I... See more
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This is a replacement mattress under warranty as the one I had basically sunk 4.5 cm in the middle. The warranty process was elongated and very very slow. Had to make numerous phone calls to chase... See more
Company replied
It has been made easy to choose our mattresses with the help of your online tool. The warranty you gave (the ability to return them, even after 100 days of try-out) gave also confidence). We don’t... See more
I was sleeping in a convertible sofa bed for 2 years. So I am suffering from back pain for more than a year. It has been a month since I am using hypnia bed and I can already see some difference. (Of... See more
Company details
Written by the company
Slome, designed to chill. 💛 Slome est une marque française de mobilier et lifestyle, née de la marque Hypnia. Derrière le ton assumé, un vrai engagement : des produits pensés pour durer, confortables vraiment, accessibles sans compromis sur la qualité. Des meubles pensés pour se détendre pleinement. Sans culpabilité.
Un service client qui ne vous réveille pas.
Written by the company
- Elu service client de l'année 2026
- Chez Slome, on fait les choses simplement. Pas de jargon, pas de stress, pas de course contre la montre. Une question, un doute, un message ? On est là. Vraiment là. Pour vous répondre, vous accompagner, et faire en sorte que tout se passe bien, sans vous presser. On prend le temps, comme à la maison. Parce qu’un bon service, c’est surtout une relation qui respire.
Beaucoup de garanties, zéro pression.
Livraison offerte
Chez Slome, on préfère que vous soyez sûr… tranquillement. 10 ans de garantie, 120 nuits pour tester nos matelas (hors reconditionnés et packs), 30 nuits pour les surmatelas, retours gratuits pendant la période d’essai - sans discussion inutile. La livraison standard est offerte (sauf canapés), rapide partout en France (2 à 5 jours).
Et si vous voulez vraiment ne rien faire : on a même une option livraison premium avec installation jusqu'à dans la pièce de votre choix. Derrière tout ça, une équipe basée à Toulouse, élue Service Client de l’Année 3 fois, qui fait simplement en sorte que tout roule. Vous prenez votre temps. Nous, on s’occupe du reste.
Contact info
118, Route d'Espagne, 31100, Toulouse, France
- 05 82 95 66 03
- contact@slome.fr
- slome.fr
L’art du confort
4.5
Excellent
17K reviews
Replied to 92% of negative reviews
Typically replies within 1 week
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I was ready to spend much more on a…
I was ready to spend much more on a mattress but I found this mattress had everything I wanted and needed for much lower price: hybrid mattress, foam with cooling effect, innovative materials. Honestly it’s so comfortable, never slept better and the price was perfect.
25 July 2020
Unprompted review
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