Ordered a slim case 25 working days ago. Still no order received. So that’s 36 days in total. Would not recommend this company. Temu and SHEIN quicker and cheaper.
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Bought a transparent iPhone 14 pro max case, and it is made out of cloudy plastic like those used for food storage. These won't turn yellow because its already not transparent. It is milky and looks t... See more
Company replied
I bought a slim case for my S26 Ultra and honestly, it’s been a disappointing experience. The case itself feels very fragile. It slipped out of my hand once, and that was enough for it to crack. W... See more
Its a case i was always looking for which doesn't hide phone look and feel, after several cases landed to this. Its perfect fit and customer support is awesome. Initially receive wrong case for S21 bu... See more
Company replied
Company details
Written by the company
The Invisible Protective Case for everyday bumps & drops, designed in Singapore. Our cases are designed to keep the original touch & feel of your phone.
Contact info
Districentre, 5 Changi South Lane, 486045, Singapore, Singapore
- hello@slimcase.co
- slimcase.co
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Slimcase.co Team's Professionalism and Worth the Price Items
This is not the first time I ordered from Slimcase.co, and it will definitely not be the last time. As for the recent purchase I made for my Galaxy S22+, I received the order with the outside box crumpled. Unfortunately, this affected the inside item. I sent an email right away to Slimcase.co and this representative named Ann was so patient and professional in handling the matter. Kudos to Ann and the whole Slimcase.co Management Team! Also, your products are as much worth the price as the representatives behind it. Looking forward for another business with Slimcase.co!

Reply from Slimcase

Reply from Slimcase
Got my case and it has light scratches…
Got my case and it has light scratches with a stain that I can't remove. The customer support is asking for an unboxing video which was not properly instructed through email or in the box itself. This is a hassle. Not worth the time and money.

Reply from Slimcase
I have ordered my first slimcase and…
I have ordered my first slimcase and got a slight issue. I have reached out to their team and have resolved it in less time than I expected. Overall, the product was sleek and classy and is a recommended item for everyone out there. Thanks slimcase!

Reply from Slimcase
After a week of using my case
After a week of using my case, I went back to my other case.
I started using Slimcase since 2021 for my galaxy phone to keep the aesthetic clean. I want it to be as bare as it could be, as if I were using the phone with no case.
To be honest, the new S23 Ultra case's material is waaaay better than the previous kind of case where it scratches and loosens quickly. It feels as if I am just holding my phone as it is. Material wise, it is great. Just better. But after a week of using it, I went back to my former case. The reason is that aesthetically, for me, is not what I wanted. As I said, I wanted something as if I were holding the phone as it is. That would imply that it should look as it is. With the new material, it felt like it is as bare as it is, but the design...no much. Mostly because of the open cut out of the camera. If it were closed just like some other cases where the cameras are the only thing seen from the back and not a surrounding lip, it would be just better.
I understand that there is a reason to which the lip was used. But I hope slimcase would offer an option to which the case would cover it all, just like the extra camera protection with the Galaxy S21 Ultra with the same materials used in their Unique series.
For now, I'm in the middle, satisfied with the material used, but dissapointed with the design.
I still love slimcase because they alone deliver what they were aiming for. "Slim" "Case".
No brand or company can match their ability to slim the cases.

Reply from Slimcase
Ok Ok
Case is absolutely Stunning, I bought transparent one and absolutely loving it.. For the quality and thickness I would 100% recommend to my family and friends..
But do not trust on customer support, they absolutely not supportive, non responsive.. until you get irritated. , my order id 000959660B.
If Slimcase selling on Amazon, then 100% go for it.. 👍 Otherwise it is like, you are always in 50% risk whether you'll receive the correct product or not. And as Customer support are not good and responsive.. so I would not recommend in respect to customer support experience.
I wanted to buy more cases for my Wife, & Kids in respect to quality.. but because of the bad experience.. I will not prefer.. I'll prefer if they sell on amazon.

Reply from Slimcase
Very efficient warranty replacement…
Very efficient warranty replacement process. Both responsive via email and social media (instagram) i would like to commend the handling process

Reply from Slimcase
Warranty
After 4 months of using my slimcase for iphone 14 pro max, my case got some damaged on the edges, I've tried to contact just to ask if its under warranty and without any hesitation the helped me. The slimcase team assisted me well and replaced my case. Very fast response. I appreciate it a lot. Thank you. Til my next case.

Reply from Slimcase
Amazing Sleak Design
Hi Slimcase. I would like to thank your team for the amazing invention of the slimcase. My iPhone looks amazing and I love the case. Will definitely only be buying my cases from you guys! Keep up the good work.

Reply from Slimcase
Apple Watch Slimcase
Recently got slim case for my watch. Looks great because its super slim compared to my old case.

Reply from Slimcase
Armour Plastic Strength
Just a feedback on the armour plastic, my friends were very skeptic about its strength until last week they saw my phone drop from our office bar table and bounce a number of times. No dents or cracks, no scratches. Converted them instantly to slimcase, they just placed an order a while ago. 😅😂

Reply from Slimcase
Not worth it
Not worth it. After 3 months of use, the phone case starts to warp and get loose. They offer one time courtesy free replacement in 2 years but you have to pay for the shipping worth 8AUD/11.90MYR/195PHP. I'm hesitant to avail the free replacement because I think the defectiveness of the case will happen again. I ordered Samsung S21 Ultra with camera cover btw.

Reply from Slimcase
Orderd a Slimcase Unique for iPhone 14…
Orderd a Slimcase Unique for iPhone 14 Promax and received it last week. Very impressive! Stunning

Reply from Slimcase
Nice company with the top-notch…
Nice company with the top-notch products & service.

Reply from Slimcase
Slimcase is the slimmest case that I…
Slimcase is the slimmest case that I have ever used. Perfect precise cutouts, the world's slimmest MagSafe, anti-yellowing coating made me 100% satisfied. Highly recommend😍

Reply from Slimcase
Professional case for flagship phone
The material used for the case is great. I got for my s23 ultra and it was a slippery phone. The case provided good grip and I feel protective.

Reply from Slimcase
Amazing products and customer service
They have amazing products. Their customer support is great and provides very prompt resolutions

Reply from Slimcase
Aesthetically nice but durability wise is disappointing
Definitely not recommending Slimcase. Bought 2 transparent cases for iPhone 13 Pro Max for myself and my partner. Within less than 2 years (which is within the warranty period), we had to replace it.
The cases cracked after 1 or 2 light falls which is like from dining table height to a flat floor. It is definitely nice aesthetically but durability wise is definitely NOT a strength. Communicated with the customer support but when informing them about how fragile the cases are, they will have a standard script to defend it instead of taking it as a feedback.
Will definitely not purchase it again and trying out other brands instead which are both aesthetically nice and most importantly with good durability.

Reply from Slimcase
I bought two items for my samsung s20…
I bought two items for my samsung s20 plus and iphone 13 pro. Th etwo items were so great to feel and seems like no case at all. The customer service also provide a good and fast service to replace my damage items.

Reply from Slimcase
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