One of the standout features was their option to pay by instalments, which made planning my trip so much more manageable. It’s a game-changer for travelers who want to spread out costs without the st... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Payment plan was great. The only thing is there wasnt away to just log in and pay it early. Each time I had to chat with SlicePay during business hours which was 4pm to 4am and ask for a payment link.... See more
Company replied
Slice Pay really helped me out when I was in need. Dealing with Customer service was absolutely phenomenal aswell. They are always willing to find several solutions that best suit your needs. Very imp... See more
Company replied
Slice pay is amazing. This company helps you when no one else will. They approve almost anyone. If you’re booking a trip they will give you payment options until your departure. Have it paid or you do... See more
Company replied
Company details
- #4 of 11 best companies in Payment Service
- #1 of 1 best companies in Airline
- #3 of 5 best companies in Airline Ticket Agency
- #9 of 14 best companies in Alternative Financial Service
- #3 of 6 best companies in Flights Search Site
- #14 of 24 best companies in Travel Agency
Written by the company
Slice Pay allows customers to lock in today's prices and pay it off in Slices. We help customers save for travel. Find us at your favourite travel agent today! Lock in today’s prices for just a small deposit Pay off the remaining amount before you depart so you can travel guilt free! No late fees and no credit checks means Slice Pay is easily available to all!
Contact info
Australia
- slicepay.travel
4.6
Excellent
314 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 94% of negative reviews
Typically replies within 24 hours
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This is a horrible scam company
This is a horrible scam company. They lie and don’t tell you up front that you have to pay all of the money for the ticket before your flight date.
They don’t even show you your payment plan until after you book and pay a deposit.
They tried taking 1k out of my account per week.
I’m filing a lawsuit against them. I’ll fight this till the end of the earth.
Do you buy from slicepay or alternative airlines. Very negligent companies with a poor business plan scamming customers.
3 November 2025
Unprompted review
Reply from Slice Pay
Hi Sylvia,
We’re sorry to hear that your experience didn’t meet your expectations. While we understand that travel and payment plans can sometimes feel complex, we want to clarify how the process works and address some misunderstandings so you have the full picture.
First, regarding the airfare:
As your booking was made with a non-refundable ticket type, we are bound by the airline’s fare rules. These conditions - including refundability and flexibility were displayed during the booking flow on Alternative Airlines, and they determine what we’re able to recover on your behalf. Unfortunately, because of these airline-set restrictions, Alternative Airlines were not able to obtain a refund on the ticket.
Second, on the payment plan:
Slice is built on a lay-away model, meaning instalments are paid weekly or bi-weekly and completed before travel. This ensures your ticket is fully paid and confirmed well ahead of your flight. Throughout the checkout proces, we clearly show:
- The deposit amount
- The instalment schedule (Based on your choice of weekly or bi weekly instalments)
- The total cost
These details are provided before paying the deposit and confirming the booking so customers can make informed decisions.
We genuinely tried to resolve this with you directly and regret that you felt unsatisfied with the outcome. Our intention is never to cause stress or confusion, and we appreciate the opportunity to hear your perspective.
If you would like us to revisit anything or clarify further, we’re here to help and remain committed to a fair and respectful resolution.
- The Slice Team
Easy Payments
Was great to be able to oick the amount i paid upfront, leaving the rest evenly spread over remaining payments with the option to pay extra when i wanted to.
5 November 2025
Reply from Slice Pay
Thanks, Kat for the fantastic review!
Game Changer
Very quick response and turnaround time. The process is very easy and seamless. I highly recommend using Slice Pay for your clients, it’s a game changer.
8 November 2025
Unprompted review
Reply from Slice Pay
Thanks, Ronschelle - We're so glad that the process is as simple for our agency partners as it is for our customers!
Reply from Slice Pay
Thans for the 5 star review, Rukman!
Very understanding people if you can’t…
Very understanding people if you can’t make payments on time. Thanks to them I am able to afford to go back home to the Philippines. Will be using SlicePay in the future again :)
3 November 2025
Reply from Slice Pay
Thanks, Karry! We're always happy to accommodate where possible to ensure our customers can continue to travel - Our goal to make travel affordable and accessible, so we're so glad we met that goal for you!
Reply from Slice Pay
Thanks, Amandeep for the fantastic feedback!
Great asset to have when needing more time to pay
Had a great experience... every thing was very smooth
3 November 2025
Reply from Slice Pay
Thanks, Alicia - We're super happy that the process was so seemless. Thanks for sharing your experience with the Slice Pay community!
Slice pay is amazing
Slice pay is amazing. This company helps you when no one else will. They approve almost anyone. If you’re booking a trip they will give you payment options until your departure. Have it paid or you don’t go! As long as you continue to communicate with the team they work with you. Plan your vacation in installments!
4 November 2025
Reply from Slice Pay
Hi Trina,
Thank you so much for your amazing review! We’re thrilled to hear that Slice Pay made your travel experience easier and stress-free. Our goal is to make dream holidays possible through flexible payment options and supportive communication - so it’s wonderful to know that the team delivered just that.
We truly appreciate you taking the time to share your experience, and we can’t wait to help you plan your next adventure!
Reply from Slice Pay
Thanks, Kathryn! We're so glad you found the process simple. We're excited to welcome you back to the Slice Pay community.
Everything from the beginning process…
Everything from the beginning process that was very smooth
7 November 2025
Reply from Slice Pay
Thank you, Doris! We're glad you found the process seemless.
Reply from Slice Pay
Thanks Afiya! Appreciate your kind words.
Reply from Slice Pay
Thanks for your great review, Deborah! We'll pass on the fantastic feedback to our Support team.
Reply from Slice Pay
Thanks, Chamila - We appreciate your kind words. Our intention is to always make our services easy, affordable and convenient!
1000 percent so amazing!!
6 November 2025
Reply from Slice Pay
Hi Mae, thank you for your incredible review - We're so glad we we're able to assist with your travel plans!
Your service is good doing well great…
Your service is good doing well great opportunity for me and to my family. 💚
6 November 2025
Reply from Slice Pay
Thanks, Francisco for your fantastic review. We're so happy we were able to support you and your family taking a well earned break!
Reply from Slice Pay
Thanks, Anthony for your great review!
Very nice service and payment plans…
Very nice service and payment plans highly recommend to everyone . 👍
5 November 2025
Reply from Slice Pay
Hi Rajvir, thank you for providing a wonderful review on our support team and our product. We're so glad you were satisfied and look forward to continuing to support your holiday plans!
Reply from Slice Pay
Thanks for your feedback, Venkata!
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