Sleepzee Reviews 

137
•
TrustScore 1 out of 5

1.2

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Review summary

Created with AI, based on recent reviews

Considering 120 reviews, most reviewers were let down by their experience overall. Consumers frequently reported that the ordering process was frustrating because website navigation was unclear, leading some people to mistakenly purchase multiple items instead of just one. Buyers also noted that billing details were sometimes unclear and that confirmation screens could be improved before completing payment. Some reviewers were not happy with the strict return policy, noting that getting a refund was nearly impossible once orders were placed. Customers also mentioned that the products were uncomfortable during nightly use, making them ineffective and not worth the money.

What people talk about most

Product

Clients share profound dissatisfaction with the product, expressing deep frustration over items that are... See more

Refund

Customers consistently note negative experiences with refund policies, expressing widespread frustration over... See more

Order

Reviewers highlight frustration regarding order placement, noting that website errors frequently cause... See more

Price

Consumers find price to be a source of deep frustration, expressing widespread dissatisfaction over... See more

Return policy

People report negative experiences with return policy, stating that consumers are repeatedly denied refunds... See more

Reviews shaping this summary

Rated 1 out of 5 stars

SCAM ALERT! LIES! LIES! LIES! Very uncomfortable, extremely painful . Jaw continues to hurt even after 4 days. Advertising for 100 % Satisfaction Guarantee but refuses to refund. You know tha... See more

Rated 1 out of 5 stars

This company must be avoided. The website tricks you through multi-buys that are only clear after purchase. They then refuse to offer refunds even though their website says they do, They cite fake T... See more

Rated 1 out of 5 stars

Website says 100% satisfaction guarantee, but they claim because of hygienic, they cannot refund my money even though the snoring mouth guard can't even be put in my mouth because it is way too big.... See more

Rated 1 out of 5 stars

Terrible product. Do not buy. The website is completely misleading and a lot of people (including myself) have ordered multiple items by mistake because It is not clear if the order has gone through -... See more


Company details

  1. Electronics Store

Written by the company

Unlike the traditional sleep mask, the SleepZee Mask is designed with 3D Eye Mask, ultra-thin and Hi-Fi speakers for unmatched comfort and an immersive audio experience.


Contact info

1.2

Bad

TrustScore 1 out of 5

137 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.2

All reviews

(137)

118 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

This is the lowest of the low click…

This is the lowest of the low click crap. I place an order for one but three automatically show up then I give my ccd info and I get page after page afetr f'in PAGE of CRAP mask, earplugs. Just JUNK.

Fine that they offer other products but they FORCE you to get to each of these pages and scroll to the bottom.

then they try to up the shipping charge and shipping takes two weeks. C'mon!

I did order but this does not bode well and if I have to return it I am already expecting a battle.

If you have a good product, sell it. Don't be such jerks.

17 October 2025
Unprompted review
Rated 1 out of 5 stars

No money back at all

Once you open it “No money back at all” due to hygiene reasons.
30days guaranteed is not true.
Wasted money. So big and thick.

11 October 2025
Unprompted review
Rated 1 out of 5 stars

Terrible customer service

This company is a total scam stay well clear I mistakenly ordered something on there site and since the day I ordered it I have been trying to cancel the order and get my money refunded after countless emails all day different outcomes from yes we will cancel it to we can't it has shipped even do it hasn't shipped in 3 days now generic emails one after another and lies after lies avoid this shower of scamers they will take your money and won't refund you once they have it and as for returning it for a refund that I definitely don't trust at all mybe they might have some respect and cancel the order I don't need or require and refund my money !!!this outfit don't listen to customers asking for a cancellation on the very day they order because it was a mistake instead they lie send generic emails one after another saying the same thing I think the staff they have doing this are just brainwashed into scamming customers I have written some reviews on shottey companys in my time but this outfit takes first price for crap hands down please please please if anyone is thinking bof ordering something from this lot really think again and stay well clear as they will lie scam and take your money without any recorse you have been warned if I could give no stars in wouldn't describe this lot of totaly emorel scammers 😡😡😡

28 September 2025
Unprompted review
Rated 1 out of 5 stars

Stay away - do not order...

The product does not work any where close to what they say. The mouthpiece is so stiff he does not mold to mouth. I had the exact same experience as others - when I asked for a refund on the UNOPENED boxes they said I could not return because of hygiene issues even though I have saved emails where their customer support said I had 30 days. This is a scam and I got scammed for sure

27 September 2025
Unprompted review
Rated 1 out of 5 stars

Product doesn't exactly work as…

Product doesn't exactly work as described BUT the return policy they mention on line;
What if SleepZee doesn’t work for me?

We’re confident in SleepZee’s effectiveness. But the company offers a 30-day money-back guarantee for peace of mind on your purchase.
Is BOGUS!! Tried 3 times to contact them, never heard anything and only when I got my cc company involved did I hear back & they said;


Angel (CustomerSupport)

Sep 21, 2025, 05:08 GMT+3

Dear Greg,

I completely understand your frustration, and I sincerely apologize for any confusion caused. However, after reviewing your case, I must confirm that the Sleepzee product is not eligible for a return due to hygiene policies, and unfortunately, there are no exceptions to this rule.

While I understand that you were informed otherwise at the time of purchase, the policy remains the same, and we are unable to offer a return or refund for this product.

I truly regret that we are unable to meet your expectations in this instance. If you need any further clarification, or if you have other questions, please feel free to reach out.

Thank you for your understanding.

Best regards,
Angel | Customer Support Representative

DO NOT PURCHASE THIS PRODUCT!!! Check Trustpilot or other sites for real review NOT the fake ones this company uses.

17 September 2025
Unprompted review
Rated 2 out of 5 stars

sleepzee anti-snoring…

I ordered the sleepzee anti-snoring mouthpiece, I received it, followed all instructions. It claims it will mold to your mouth and jaw, but I could never get it to fit my mouth and jaw. I have a very small jaw. I reached out to customer service but their reply was we don't take returns of the device per safety and sanitary reasons. It did have a 30-day money back guarantee, but I was past the 30 days. They didn't try to assist me in any other way!

4 August 2025
Unprompted review
Rated 1 out of 5 stars

Do not purchase this product

This product will not fit in your mouth. It feels as if it could break your jaw. The company promises 100% satisfaction on their website. They won't stand by their product. It took over 2 weeks to receive it and it's garbage. You can't get a refund.

13 September 2025
Unprompted review
Rated 1 out of 5 stars

30 day money back guarantee is…

30 day money back guarantee is absolutely false and fake. The offer no products that actually fall under that umbrella and everything they sell is exempt from their claim. Scammers to the core. Preying on people who don't read the hidden, extra, extra fine print.

Scam with a capital "S"!

15 August 2025
Unprompted review
Rated 1 out of 5 stars

Did not fit

Did not fit. Followed the instructions, hurt my teeth and jaw, made it hard to breathe. The company had no solution, no warranty or refund offered. It seems they don’t backup their products. I can’t believe this works for anyone.

29 July 2025
Unprompted review
Show reviews in all languages. (137 reviews)

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