Slater and Gordon Lawyers (Australia) Reviews 

426
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 36 reviews, reviewers had a great experience with this company. Customers frequently commend the staff for their professionalism, empathy, and dedication, highlighting how lawyers guide them through complex processes with care and understanding. Many found the claim process smooth and easy, appreciating clear explanations and successful outcomes. Reviewers consistently praise the excellent customer service, noting prompt communication and regular updates that kept them informed and supported. Conversely, a small portion of people felt dissatisfied with the service, describing cases as rushed, impersonal, or poorly managed, with a perceived focus on efficiency over client outcomes. Some reviewers also mentioned wasted time and disappointment, citing a lack of genuine care or follow-up on their claims.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers expressing satisfaction with the legal assistance... See more

Claim

Reviewers highlight positive aspects of claim processes, with many expressing satisfaction with the legal... See more

Customer service

Reviewers mention positive feedback about customer service, with many feeling supported and understood... See more

Service

Customers had ambiguous experiences with service, with some reviewers reporting professional, comfortable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Laura sibrava has helped me through my workcover claim, navigating thought workcover is tough on its own. But Laura's has helped me concentrate more on my recovery as she's done all the claim process... See more

Company replied

Rated 5 out of 5 stars

I engaged Slater and Gordon to represent me in my claim for compensation after I had been diagnosed with a terminal lung cancer. I was very impressed with Nicole and her teams professionalism and emp... See more

Company replied

Rated 5 out of 5 stars

The whole process of my claim was smooth and easy. What I assumed would be a long drawn out, stressful time dealing with a minefield of unfamiliar legal situations turned out to be a very simple, un... See more

Company replied

Rated 5 out of 5 stars

I have been dealing with Slater and Gordon Lawyers for over 5 years and found then absolutely amazing to deal with. Nothing is a hassle. Specialising in Veteran's issues makes miltary compensation la... See more

Company replied


Company details

  1. Legal Services
  2. Law Firm
  3. Lawyer
  4. Personal Injury Attorney

Information provided by various external sources

Slater and Gordon Lawyers is a leading consumer law firm in Australia, employing over 800 people in 40 locations across Australia. With over 80 years of experience, our mission is to give people easier access to world class legal services. The firm provides specialist legal services to individuals in a range of practice areas including all areas of liability and compensation law, as well as other business and specialised litigation services. We believe that everyone should have access to quality legal services. Your case is our cause.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

426 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 87% of negative reviews

Typically replies within 1 month

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4.3

All reviews

(426)

37 reviews in the last 12 months

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Rated 5 out of 5 stars

Brian, Teegan and the team genuinely care and work for your best interests. They genuinely put the clients best interests first and look after you.

The care and genuinely supportive approach of the whole team, particularly Teegan Head, was incredible and the quality of the advice was excellent. From the very start Brian Briggs, Teegan and the team put my safety first and made sure I was able to access medical and psychological and psychiatric care. They were a trusted advisor - they listened, believed and fought for me. They kept in contact, worked diligently and looked after my interests. They became almost part of my family. I was at the lowest point I’ve ever been, traumatised beyond description, and in the depths of depression, PTSD, anxiety, alcoholism and experiencing serious health issues. They made sure that any treatment, including surgery, was taken care of with no cost to me. They restored my dignity and supported me through the entire process. The end result was that they won a significant amount of compensation for 8 different conditions, including physical injuries which have become degenerative conditions and ongoing medical and psychiatric care. I am incredibly grateful to them and would recommend to any other veterans who think it’s too long ago, or that nobody cares, to contact them. These guys do care. They have given me my dignity back. They held the Defence Force accountable and made sure I was taken care of. They have in many respects restored me to my family. The impact they have had is such that one of my daughters is planning on naming her first female child Teegan. This review, although it may seem overly complimentary, does not even scratch the surface. They fought for me for a very long time and never gave up. I cannot thank them enough and I cannot speak highly enough of them.

30 June 2024
Unprompted review
Slater and Gordon Lawyers (Australia) logo

Reply from Slater and Gordon Lawyers (Australia)

Hi Chris,
Thank you for the lovely review. We're glad to have been able to provide you with the support and legal guidance you needed. Thank you again for the kind words. We wish you the very best for the future, and please remember we're always here should you need us.
Kind regards,
The Slater and Gordon Team

Rated 5 out of 5 stars

Great experience

I had a great experience with Slater and Gordon. Audrey Gunn and her team were fantastic — they handled everything that needed to be done with professionalism and care. From start to finish, they made the process smooth and stress-free. I truly felt that my case was in good hands. I appreciate all the support and highly recommend their services!

21 May 2025
Unprompted review
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Reply from Slater and Gordon Lawyers (Australia)

Hi Bettina,
Thank you for the lovely review. We are glad to have been able to provide you with the support and legal guidance you needed. Thank you again for the kind words. We wish you the very best for the future, and please remember we are always here should you need us.
Kind regards,
Audrey, Marina, Vanessa and the Slater and Gordon Team

Rated 5 out of 5 stars

I am deeply grateful for the…

I am deeply grateful for the outstanding support and guidance I received from Slater and Gordon Military Compensation Lawyers throughout the DVA claims process. Their expertise and dedication made an incredibly complex and overwhelming journey far more manageable.

I especially want to thank Pia Annan-Anderson and her team, who were with me every step of the way. Their consistent availability, patience in answering my questions, and encouragement during the most challenging moments truly kept me going when I felt like giving up.

The fee Slater and Gordon received does not begin to reflect the immense time, care, and effort they invested in my claim. As a veteran, I can confidently say I wouldn’t trust anyone else to handle this process. Their commitment and professionalism are second to none.

28 May 2025
Unprompted review
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Reply from Slater and Gordon Lawyers (Australia)

Hi Natalie,
Thank you for the lovely review. We are glad to have been able to provide you with the support and legal guidance you needed. Thank you again for the kind words. We wish you the very best for the future, and please remember we are always here should you need us.
Kind regards,
Pia and the Slater and Gordon Team

Rated 5 out of 5 stars

Laura Sibrava and Anastasia are amazing

Laura Sibrava and Anastasia have been amazing through out this journey over the years of dealing with slater & Gordon. They have been supportive and helpful the entire time, always letting me know what they are doing, they have been very informative about what is going to happen and answering any questions that I may have. Thank you for all your support and advice you have provided me.

23 May 2025
Unprompted review
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Reply from Slater and Gordon Lawyers (Australia)

Hi Tina,
Thank you for the lovely review. We are glad to have been able to provide you with the support and legal guidance you needed. Thank you again for the kind words. We wish you the very best for the future, and please remember we are always here should you need us.
Kind regards,
Laura, Anastasia, and the Slater and Gordon Team

Rated 5 out of 5 stars

Absolutely outstanding service

Absolutely outstanding service. Teegan Head and Zac Frost handled my claims with genuine care, professionalism, and an in-depth understanding of the process. Their support and superior knowledge took a huge weight off my shoulders. I have recommended numerous veterans that are my clients in my own line of work and cannot speak highly enough of this A-Team at Slater & Gordon. I am truly grateful for their expertise and dedication. Even though my case is now closed, I will be touching base with Teegan and Zac again in future to discuss other areas that I was unaware of that are available to veterans. Thank you Teegan, and thank you Zac!

17 May 2025
Unprompted review
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Reply from Slater and Gordon Lawyers (Australia)

Hi Haydn,
Thank you for the lovely review. We are glad to have been able to provide you with the support and legal guidance you needed. Thank you again for the kind words. We wish you the very best for the future, and please remember we are always here should you need us.
Kind regards,
Teegan, Zac, and the Slater and Gordon Team

Rated 5 out of 5 stars

Excellent

Working with Slater and Gordon was a truly reassuring and professional experience. Audrey Gunn and her team were consistently thorough, respectful, and incredibly effective in managing my case. They were open and communicative from day one, ensuring I fully understood my options and what to expect at each stage. I always felt seen, heard, and well-informed. The professionalism and responsiveness I received were second to none, and the results reflected the care and expertise invested. I sincerely appreciate everything Audrey and the team did on my behalf—thank you.

14 May 2025
Unprompted review
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Reply from Slater and Gordon Lawyers (Australia)

Hi Noah,
Thank you for the lovely review. We are glad to have been able to provide you with the support and legal guidance you needed. Thank you again for the kind words. We wish you the very best for the future, and please remember we are always here should you need us.
Kind regards,
Audrey and the Slater and Gordon Team

Rated 5 out of 5 stars

Excellent service

I was put onto Slater and Gordon from a friend who had previously used their Military Compensation Law services and had an excellent experience. From the outset I was impressed by the professionalism and knowledge offered to me by Pia Annan-Anderson (Military Compensation Laywer) and Hilary Briggs (Law Clerk).

I had numerous issues to address and multiple claims to be submitted. With their guidance and assistance I was able to receive my desired outcome, which I was unable to do on my own. They have quiet literally changed my life, I cannot speak more highly of them both.

10 May 2025
Unprompted review
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Reply from Slater and Gordon Lawyers (Australia)

Hi Ben,
Thank you for the lovely review. We are glad to have been able to provide you with the support and legal guidance you needed. Thank you again for the kind words. We wish you the very best for the future, and please remember we are always here should you need us.
Kind regards,
Pia, Hilary, and the Slater and Gordon Team

Rated 5 out of 5 stars

Slater and Gordon are very professional.

Slater and Gordon are very professional and are very detailed in every step of the case. They took their time to explain legal matters in a way easy to understand and that was encouraging.
Highly recommend Slater and Gordon.

5 March 2025
Unprompted review
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Reply from Slater and Gordon Lawyers (Australia)

Hi Simona,
We're so pleased to hear you found our staff and services so helpful and friendly. Thank you for your positive review.
Kind regards,
The Slater and Gordon Team

Rated 5 out of 5 stars

Joanne Wade ... Slater and Gordon…

To Joanne and all her wonderful staff at Slater and Gordon.
Thank you for your efforts in assisting my wife and I in a very difficult time with the claims process. Joanne and the team were compassionate, understanding and very professional in her knowledge and aspects of my disease. I was never in favour of making this claim, but the Slater & Gordon team made it happen smoothly, explaining each step of the process and never did we feel under pressure or not informed. The end result of this claim does give me peace of mind that my wife and family will be more financial stable into the future.
Thanks, Joanne for making this happen for us.

6 May 2025
Unprompted review
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Reply from Slater and Gordon Lawyers (Australia)

Hi Terry,
Thank you for the lovely review. We are glad to have been able to provide you and your family with the support and legal guidance to help you. Thank you again for the kind words. We wish you the very best for the future.
Kind regards,
Joanne Wade - NSW Asbestos and Dust Diseases Team

Rated 5 out of 5 stars

A professional Team

I was first recommended to Brian at Slater & Gordon by an old colleague who had gone through a similar process. From the get go Brian and his team provided outstanding assistance and throughout kept me up to date on any correspondence and changes. Their assistance had been amazing and I couldn't have asked for better results. A big thank you to Brian and his team, Hilary, Karen, Tiiva, Charlie, Laura, Jessica and any others I may have missed. Thank you!

1 May 2025
Unprompted review
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Reply from Slater and Gordon Lawyers (Australia)

Hi Joshua,
Thank you for the lovely review. We're glad to have been able to provide you with the support and legal guidance you needed. Thank you again for the kind words. We wish you the very best for the future, and please remember we're always here should you need us.
Kind regards,
The Slater and Gordon Team

Rated 5 out of 5 stars

I used slater & Gordon services for Military Injuries Claim

I used slater & Gordon services for my military claim from start to finish including 1 appeal with VRB in which navigating this process would have been impossible without the assistance of Brian Briggs and part of his team Hillary Briggs, Tiiva Gampe who were extremely supportive throughout! I found the team extremely supportive and well adverse in Military matters they care about the military and Veterans. Further they have empathy as well as personality and I found the advice assisted in completing my claims with speed and very little stress or impact to myself! Highly recommend rather than unpaid advocacy as you will find a higher entitlement at the end so fourth successful!

30 April 2025
Unprompted review
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Reply from Slater and Gordon Lawyers (Australia)

Hi Barry,
Thank you for the lovely review. We're glad to have been able to provide you with the support and legal guidance you needed. Thank you again for the kind words. We wish you the very best for the future, and please remember we're always here should you need us.
Kind regards,
The Slater and Gordon Team

Rated 5 out of 5 stars

Slater and Gordon were and the best…ever I’ve dealt with any other lawyers that are as good as them

Slater and Gordon were and are the best people to handle mine or anyone’s DVA claims. Brian Briggs, Hilary Briggs and Tiiva Gampe and Charlie McClelland were so professional, knowledgeable and friendly always when dealing with them. They gave me all the information I needed to know and helped me through every process and appointments I needed. I am so happy with the outcome of my Gold Card and Compensation payment. I will be forever grateful for the results they have achieved for me. This is life changing, it will make my life so much easier. Thank you so much Brian Briggs, Hilary Briggs, Tiiva Gampe and Charlie Mcllelland.

17 April 2025
Unprompted review
Rated 1 out of 5 stars

I rang to talk to a lawyer at Slater…

I rang to talk to a lawyer at Slater and Gordon. The receptionist asked me what had happened to me. I said this was an extremely personal matter and I needed to talk to a lawyer her reply was 'I can tnot put you through to anyone until you tell me what was the medical injury you have suffered. I am devastated at what was done to me by a so called professional medical doctor. I can certainly to discuss something like this with the receptionist of a legal firm

16 April 2025
Unprompted review
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Reply from Slater and Gordon Lawyers (Australia)

Hi Susi,
We’re sorry to hear you were not satisfied with your experience with us. Please know that we take these concerns very seriously as we are committed to doing our best to assist our clients. We encourage you to get in contact with our Feedback Team at feedback@slatergordon.com.au or call 1800 812 597 so we can get in touch to go over your concerns.
Kind regards,
The Slater and Gordon Team

Rated 5 out of 5 stars

Military Compensation Lawyers

I was very fortunate to have recruited Pia Annan-Anderson and her team as third party representatives. My permanent impairment case with DVA was recently finalized and due to Pia's expertise and assistance as a military compensation lawyer, resulted in an extremely positive outcome.

Throughout the lengthy process Pia always made a point to organize direct phone appointments. To walk me through each step and provide valuable advice on how to better navigate the complex systems of DVA.
Pia consistently used simple terminology and kept legal jargon to a minimum, eliminating any possible confusion.

Tenille Howden, Suppreet Kaur and Saira Sayson that make up Pia's team were always exceptional in maintaining frequent updates throughout the entire process. Any administrative instruction they provided was very straightforward and easy to follow.

I would highly recommend any veteran in a similar position to seek out Pia and her team at Slater and Gordon Lawyers.

1 April 2025
Unprompted review
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Reply from Slater and Gordon Lawyers (Australia)

Hi Chris,
Thank you for the lovely review. We are glad to have been able to provide you with the support and legal guidance you needed. Thank you again for the kind words. We wish you the very best for the future, and please remember we are always here should you need us.
Kind regards,
Pia, Tenille, Suppreet, Saira, and the Slater and Gordon Team

Rated 5 out of 5 stars

Life Changing Help

Brian, Hilary, Tiiva and the team have absolutely changed my life.
I was a struggling medically retired veteran who needed help. Brian and the team helped me in so many ways I cannot describe in absolute words.
Working with Brian and the team over the last 5 years has been one of the smoothest experiences in my life when it comes to dealing with DVA and achieving the support I desperately needed from them.
I now have a gold card and am able to financially support my family after so many years of struggles and this is all due to Brian and his exceptional team.
I cannot thank you more highly and I recommend any Veteran who is unsure about the DVA process or just needs some extra help to reach out to Brian and his team.
Thankyou so much you have literally changed my life.

30 March 2025
Unprompted review
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Reply from Slater and Gordon Lawyers (Australia)

Hi Nicholas,
Thank you for the lovely review. We are glad to have been able to provide you with the support and legal guidance you needed. Thank you again for the kind words. We wish you the very best for the future, and please remember we are always here should you need us.
Kind regards,
Brian, Hilary, Tiiva, and the Slater and Gordon Team

Rated 5 out of 5 stars

Amazing team

I reached out to Brian Briggs in regards to my military compensation claim I had put off for many years, due to the complexity of DVA being too overwhelming but felt I had nothing to lose with no win no fee. Brian and his team took the stress and mental load of dealing with DVA directly for me.

They were able to achieve the best outcome possible for my case. Throughout the process I mostly worked with Tiiva Gamble and Hilary Briggs who are both professional, intelligent and kind women. They made the process easier and I felt listened to and respected. Any questions or anything I needed throughout the process - they were both readily available and happy to assist.

Highly recommend using Brian Briggs and his team.

19 March 2025
Unprompted review
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Reply from Slater and Gordon Lawyers (Australia)

Hi Elyce,
Thank you for the lovely review. We are glad to have been able to provide you with the support and legal guidance you needed. Thank you again for the kind words. We wish you the very best for the future, and please remember we are always here should you need us.
Kind regards,
Brian, Hilary, Tiiva, and the Slater and Gordon Team

Rated 5 out of 5 stars

Barakat Rezaie

Barakat Rezaie, was an amazing Lawyer, from Slater and Gordon. Especially when I was going through such an emotionally hard time, he was understanding, patient, and available to answer any silly questions, I seemed to have. He was quick to respond to emails and phone calls, even when he was away on Holidays. I could not recommend Barakat or His firm of Slater and Gordon in Dandenong any higher. He actually listened to me and what i wanted and what was best for me.

26 March 2025
Unprompted review
Slater and Gordon Lawyers (Australia) logo

Reply from Slater and Gordon Lawyers (Australia)

Hi Heidi,
Thank you for the lovely review. We are glad to have been able to provide you with the support and legal guidance you needed. Thank you again for the kind words. We wish you the very best for the future, and please remember we are always here should you need us.
Kind regards,
Barakat and the Slater and Gordon Team

Rated 5 out of 5 stars

Pia Annan-Anderson and the Military…

Pia Annan-Anderson and the Military Compensation Team have gone above and beyond in taking care of me and supporting me through the journey of my DVA claims. I cannot recommend Pia enough!! Everything was made simple and communication was always clear and timely. Extremely grateful!!
10/10

21 March 2025
Unprompted review
Slater and Gordon Lawyers (Australia) logo

Reply from Slater and Gordon Lawyers (Australia)

Hi Meredith,
Thank you for the lovely review. We are glad to have been able to provide you with the support and legal guidance you needed. Thank you again for the kind words. We wish you the very best for the future, and please remember we are always here should you need us.
Kind regards,
Pia and the Slater and Gordon Team

Rated 5 out of 5 stars

DVA PI

Slater and Gordon Military Compensation team is outstanding. I recommend Teegan and her legal assistants to any serving or ex serving member. The team consistently gave me updates on my claims, instructed me clearly and precisely on what they needed, walked me through everything and reassured me during the periods where I was waiting for DVA. They are extremely kind and thoughtful of you. I was absolutely over the moon when I finally received my decision on my PI claim. Without the work they put in over the years this outcome would never have happened. I couldn't recommend anyone else. Please reach out to them for any concerns regarding military compensation. It was the best decision I ever did.

10 March 2025
Unprompted review
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Reply from Slater and Gordon Lawyers (Australia)

Hi Zarion,
Thank you for the lovely review. We are glad to have been able to provide you with the support and legal guidance you needed. Thank you again for the kind words. We wish you the very best for the future, and please remember we are always here should you need us.
Kind regards,
Teegan and the Slater and Gordon Team

Rated 4 out of 5 stars

Communication was bad but is improving...

Initially I left a negative review of this firm based on the fact that their communication with me was pretty much non-existent, and that was very frustrating. Since then they have contacted me, and at this time it seems like a positive outcome may be imminent. I will reserve my final review for when everything is finalised but for now it is looking pretty good.

9 March 2025
Unprompted review
Slater and Gordon Lawyers (Australia) logo

Reply from Slater and Gordon Lawyers (Australia)

Hi Campbell,
We’re sorry to hear you were not satisfied with your experience with us. Please know that we take these concerns very seriously as we are committed to doing our best to assist our clients. We encourage you to get in contact with our Feedback Team at feedback@slatergordon.com.au or call 1800 812 597 so we can get in touch to go over your concerns.
Kind regards,
The Slater and Gordon Team

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