Slater and Gordon Lawyers (Australia) Reviews 

426
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 36 reviews, reviewers had a great experience with this company. Customers frequently commend the staff for their professionalism, empathy, and dedication, highlighting how lawyers guide them through complex processes with care and understanding. Many found the claim process smooth and easy, appreciating clear explanations and successful outcomes. Reviewers consistently praise the excellent customer service, noting prompt communication and regular updates that kept them informed and supported. Conversely, a small portion of people felt dissatisfied with the service, describing cases as rushed, impersonal, or poorly managed, with a perceived focus on efficiency over client outcomes. Some reviewers also mentioned wasted time and disappointment, citing a lack of genuine care or follow-up on their claims.

What people talk about most

Staff

Consumers find staff to be positive, with many reviewers expressing satisfaction with the legal assistance... See more

Claim

Reviewers highlight positive aspects of claim processes, with many expressing satisfaction with the legal... See more

Customer service

Reviewers mention positive feedback about customer service, with many feeling supported and understood... See more

Service

Customers had ambiguous experiences with service, with some reviewers reporting professional, comfortable,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Laura sibrava has helped me through my workcover claim, navigating thought workcover is tough on its own. But Laura's has helped me concentrate more on my recovery as she's done all the claim process... See more

Company replied

Rated 5 out of 5 stars

I engaged Slater and Gordon to represent me in my claim for compensation after I had been diagnosed with a terminal lung cancer. I was very impressed with Nicole and her teams professionalism and emp... See more

Company replied

Rated 5 out of 5 stars

The whole process of my claim was smooth and easy. What I assumed would be a long drawn out, stressful time dealing with a minefield of unfamiliar legal situations turned out to be a very simple, un... See more

Company replied

Rated 5 out of 5 stars

I have been dealing with Slater and Gordon Lawyers for over 5 years and found then absolutely amazing to deal with. Nothing is a hassle. Specialising in Veteran's issues makes miltary compensation la... See more

Company replied


Company details

  1. Legal Services
  2. Law Firm
  3. Lawyer
  4. Personal Injury Attorney

Information provided by various external sources

Slater and Gordon Lawyers is a leading consumer law firm in Australia, employing over 800 people in 40 locations across Australia. With over 80 years of experience, our mission is to give people easier access to world class legal services. The firm provides specialist legal services to individuals in a range of practice areas including all areas of liability and compensation law, as well as other business and specialised litigation services. We believe that everyone should have access to quality legal services. Your case is our cause.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

426 reviews

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No recent history of asking for reviews

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Replied to 87% of negative reviews

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4.3

All reviews

(426)

37 reviews in the last 12 months

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Rated 5 out of 5 stars

Best Veteran focused law firm in Australia

I have been dealing with Slater and Gordon Lawyers for over 5 years and found then absolutely amazing to deal with. Nothing is a hassle. Specialising in Veteran's issues makes miltary compensation lawyers Brian Briggs and Pia Annan-Anderson a cut above all others. Being so knowledgeable in the DVA system takes the stress out of claims and being so understanding to the unique needs of Veterans makes a massive difference to the often difficult processes. Hilary Briggs was also amazing and had the day to day conduct of my file and was essential to the outcome achieved.
The only law firm that i would recommend for Veteran's. 5 stars

19 October 2025
Unprompted review
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Reply from Slater and Gordon Lawyers (Australia)

Hi Justin,
We're so pleased to hear you found our staff and services so helpful and friendly. Thank you for your positive review.
Kind regards, The Slater and Gordon Team

Rated 5 out of 5 stars

Slater & Gordon are the absolute BEST!!!

My experience with Slater & Gordon was AMAZIMG. Laurie, Angie & Sheryl looked after me so well. I never had to worry about anything. I had a serious injury & they took all the pressure off me & handled everything for me. They communication was incredible. I was constantly updated & advised what stage my case was at. I absolutely highly recommend Slater & Gordon. They are a cut above the rest. I will never use any other firm. The professionalism & commnication was second to none. Honestly do not use any other firm. They are fantastic. Thankyou Lauirie, Angie & Sheryl for fighting hard for me & getting the result I wanted.

13 October 2025
Unprompted review
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Reply from Slater and Gordon Lawyers (Australia)

Hi,
Thank you for the lovely review. We are glad to have been able to provide you with the support and legal guidance you needed. Thank you again for the kind words. We wish you the very best for the future, and please remember we are always here should you need us.
Kind regards,
Laurie, Angie, Sherryn, and the Slater and Gordon Team

Rated 5 out of 5 stars

Outstanding service and support

I cannot thank Slater and Gordon Lawyers enough for the incredible support and professionalism they provided throughout my military compensation claim. From day one, Pia Annan-Anderson and Hilary Briggs went above and beyond to guide me through every step of the process with genuine care, understanding, and expertise. Navigating a compensation claim can be overwhelming, but Pia and Hilary made it seamless and stress-free. They took the time to explain everything clearly, kept me informed at every stage, and always made me feel heard and supported. Their attention to detail, compassion, and commitment to achieving the best possible outcome truly set them apart. Thank you again for everything you have done for me!

7 October 2025
Unprompted review
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Reply from Slater and Gordon Lawyers (Australia)

Hi Brendan,
Thank you for the lovely review. We are glad to have been able to provide you with the support and legal guidance you needed. Thank you again for the kind words. We wish you the very best for the future, and please remember we are always here should you need us.
Kind regards,
Pia, Hilary, and the Slater and Gordon Team

Rated 5 out of 5 stars

Exceptional service

⭐️⭐️⭐️⭐️⭐️To lawyer Bryce Linehan-Cunningham and his assistant Tiffany Majic @ Geelong Branch. They demonstrated understanding, patience, and professionalism throughout the entire journey. A huge thank you to both for your dedication. Your hard work and support were exceptional. I truly appreciate everything you did and highly recommend your service. keep up the great work!

12 June 2025
Unprompted review
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Reply from Slater and Gordon Lawyers (Australia)

Hi Susanna,
Thank you for the lovely review. We are glad to have been able to provide you with the support and legal guidance you needed. Thank you again for the kind words. We wish you the very best for the future, and please remember we are always here should you need us.
Kind regards,
Bryce, Tiffany, and the Slater and Gordon Team

Rated 5 out of 5 stars

DVA Claim

Slater and Gordon worked tirelessly to make sure all claims were completed correctly and kept me updated with all correspondence. I would use them again if required.

7 August 2025
Unprompted review
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Reply from Slater and Gordon Lawyers (Australia)

Hi Paul,
We're so pleased to hear you found our staff and services so helpful and friendly. Thank you for your positive review.
Kind regards,
The S+G Team

Rated 1 out of 5 stars

Complaint

I've booked an online appointment earlier today with Jen Cron which 's scheduled for 30 minutes but unfortunately it hasn't exceeded 4 minutes!!
It's shame that the lawyer hasn't given a chance to ask for a legal advice after a medical panel appointment and all she's understood that I need a medical assist!! she was very quick and just want to end the call, hasn't given any time or chance to ask what I need to ask!! I'm wondering why you let people to book free phone appointment and you scheduled it for thirty minutes if the staff won't consider the people requests then? I do advise either to improve your services or just don't show it up.

26 September 2025
Unprompted review
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Reply from Slater and Gordon Lawyers (Australia)

Hi Manal,
We’re sorry to hear you were not satisfied with your experience with us. Please know that we take these concerns very seriously as we are committed to doing our best to assist our clients. We encourage you to get in contact with our Feedback Team at feedback@slatergordon.com.au so we can get in touch to go over your concerns.
Kind regards,
The S+G Team

Rated 5 out of 5 stars

We had a great experience dealing with Teegan Head

We had a great experience dealing with Teegan Head from Slater and Gordon regarding Military Compensation. It was a difficult matter to navigate on our own. Teegan made the process so much easier with explaining the process, breaking it down in sections and assisting with timelines, how to address each issue and provide the right supporting documentation. She helped us achieve the best possible outcome and this wouldn't have otherwise been achieved with out her knowledge and expertise.

3 September 2025
Unprompted review
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Reply from Slater and Gordon Lawyers (Australia)

Hi Vanessa,
Thank you for the lovely review. We are glad to have been able to provide you with the support and legal guidance you needed. Thank you again for the kind words. We wish you the very best for the future, and please remember we are always here should you need us.
Kind regards,
Teegan, and the Slater and Gordon Team

Rated 5 out of 5 stars

Laura and Anastasia mostly Laura as we…

Laura and Anastasia mostly Laura as we had a lot of interactions with especially immediately after the accident, they were especially Laura so kind caring and supportive checking firstly on our wellbeing as people ,supporting communicating and helping us the whole way I can’t recommend Laura enough she’s a beautiful person outside of her job professional but also supportive and compassionate

3 September 2025
Unprompted review
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Reply from Slater and Gordon Lawyers (Australia)

Hi Kirsty,
Thank you for the lovely review. We are glad to have been able to provide you with the support and legal guidance you needed. Thank you again for the kind words. We wish you the very best for the future, and please remember we are always here should you need us.
Kind regards,
Laura, Anastasia, and the Slater and Gordon Team

Rated 5 out of 5 stars

Very satisfied

Sean Sweeney and his staff were recommended to me by a friend. Within a day Sean was sitting at our dining table explaining our options for workplace disease compensation. Within two months Sean had taken the claim to a successful conclusion. The whole process was transparent with updates as required.

28 August 2025
Unprompted review
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Reply from Slater and Gordon Lawyers (Australia)

Hi Mike,
Thank you for the lovely review. We are glad to have been able to provide you with the support and legal guidance you needed. Thank you again for the kind words. We wish you the very best for the future, and please remember we are always here should you need us.
Kind regards,
Sean, and the Slater and Gordon Team

Rated 5 out of 5 stars

​A Seamless Journey to a Positive Outcome

Navigating the complexities of a permanent impairment claim can feel like an insurmountable challenge, especially for a veteran like me. The process often involves significant legal and medical hurdles that are difficult to overcome without expert assistance. From my first interaction with Pia Annan-Anderson and her team at Slater Gordon Lawyers, I knew I was in the right hands. They're not just lawyers; they are military compensation lawyers with a specialized understanding of the unique issues faced by former service members.
​Unmatched Expertise and Compassionate Support
​What truly set Pia and her team apart was their combination of professional expertise and genuine empathy. They took the time to explain every step of the process in a clear, understandable way, transforming a daunting legal journey into a manageable one. Their meticulous approach to my case, from gathering the necessary medical documentation to preparing all the paperwork, was exceptional. I always felt fully supported and informed, which significantly reduced my stress and allowed me to focus on my health.
​A Result That Exceeded Expectations
​Thanks to the dedicated and expert guidance of Pia and her team, we achieved the best possible outcome for my claim. Their strategic handling of my case was instrumental in securing a result that I'm confident wouldn't have been possible on my own. I cannot recommend Pia Annan-Anderson and the team at Slater Gordon Lawyers highly enough. If you're a veteran seeking legal support, their specialized knowledge as military compensation lawyers makes them the best choice to advocate for you.

1 September 2025
Unprompted review
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Reply from Slater and Gordon Lawyers (Australia)

Hi Shady,
Thank you for the lovely review. We are glad to have been able to provide you with the support and legal guidance you needed. We are humbled by your kind words. We wish you the very best for the future, and please remember we are always here should you need us.
Kind regards,
Pia, and the Slater and Gordon Team

Rated 5 out of 5 stars

DVA Claims Made Easy

After being Medically Discharged from the Australian Defence Force (ADF) in Oct 2015, I initially was using an Advocate to assist me with various DVA Claims. I found it very difficult, as my assigned Advocate’s Caseload was so large, it was hard to book an appointment or get a response from an email. I was chatting with a former colleague, who recommended Slater & Gordon – Military Compensation Lawyers.

Transitioning to Slater & Gordon was a simple and smooth process and my case was assigned to Teegan Head and her team, some have moved on, others like Zac Frost have been assisting me for this period. Teegan’s team have assisted me with completing forms, seeing specialists and making sure I was getting the appropriate compensation.

Just over a year, we commenced a Full Claims Review with DVA. I was receiving regular updates and assistance from Zac and Monique Pinero. They would review my completed forms to ensure I wasn’t under reporting my conditions and they did a full review of my ADF Medical Records and identified other possible conditions too.

This month I received word from DVA, via Teegan and her team, that my claim review had been completed and not only was I going to receive some compensation, that I had been upgraded from a DVA White Card to a DVA Gold Card. I thank Teegan and her team for all their support and advice and if things get worse again, I know I just need to email the team, and we can restart the process again.

I highly recommend Slater & Gordon – Military Compensation Lawyers for any veteran or current serving member, who is looking to claim any condition through DVA. They make the at times, very convoluted claims process much easier.

30 August 2025
Unprompted review
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Reply from Slater and Gordon Lawyers (Australia)

Hi Vanessa,
Thank you for the lovely review. We are glad to have been able to provide you with the support and legal guidance you needed. Thank you again for the kind words. We wish you the very best for the future, and please remember we are always here should you need us.
Kind regards,
Teegan, Zac, Monique, and the Slater and Gordon Team

Rated 5 out of 5 stars

Outstanding Military Compensation Representation

I was represented by Teegan Head for my military compensation claims against DVA. Teegan is an outstanding person, a thorough professional, and a kind and empathetic human.

I thoroughly recommend Teegan and her team if you are a Veteran seeking DVA claims, her professionalism sets the benchmark for all in this field.

If you want the best representation, seek out Teegan Head, you will be in the best care.

20 August 2025
Unprompted review
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Reply from Slater and Gordon Lawyers (Australia)

Hi Rob,
Thank you for the lovely review. We are glad to have been able to provide you with the support and legal guidance you needed. Thank you again for the kind words. We wish you the very best for the future, and please remember we are always here should you need us.
Kind regards,
Teegan, and the Slater and Gordon Team

Rated 5 out of 5 stars

Highly recommend Mark and Madeleine.…

Highly recommend Mark and Madeleine from slater and Gordon Melbourne.
In what was an extremely stressful 7.5 years for me the last 2 years having mark and madeleine take over my case made things so much easier, they both took the time to explain things and answer any questions I had, they made sure I understood what was happening at every step of the way, right until the very successful outcome at the end.
I can not be more grateful or recommend Mark Rawlings and Madeleine Mead enough.

13 August 2025
Unprompted review
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Reply from Slater and Gordon Lawyers (Australia)

Hi Kate,
Thank you for the lovely review. We are glad to have been able to provide you with the support and legal guidance you needed. Thank you again for the kind words. We wish you the very best for the future, and please remember we are always here should you need us.
Kind regards,
Mark, Madeleine, and the Slater and Gordon Team

Rated 5 out of 5 stars

Awesome experience

Pia Annan-Anderson Was an exception Military Compensation lawyer

Very thorougher and worked to get me the best result.

Cannot recommend enough. Trust the process.

8 August 2025
Unprompted review
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Reply from Slater and Gordon Lawyers (Australia)

Hi Isaac,
Thank you for the lovely review. We are glad to have been able to provide you with the support and legal guidance you needed. We are humbled by your kind words. We wish you the very best for the future, and please remember we are always here should you need us.
Kind regards,
Pia, and the Slater and Gordon Team

Rated 5 out of 5 stars

Slater and Gordon lawyers

Slater and gordan were very understanding with my issue and were willing to help me every step of the way, from their communication to their carefulness they did excellent work, and I was definitely happy with the outcome.

5 August 2025
Unprompted review
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Reply from Slater and Gordon Lawyers (Australia)

Hi Ezra,
We're so pleased to hear you found our staff and services so helpful and friendly. Thank you for your positive review.
Kind regards,
The S+G Team

Rated 5 out of 5 stars

Supportive

Laurie and Angie have been extremely supportive and I felt listened to me. Not always agreed but helped me understand the principals needed within my case. Honestly can't recommend both of them enough. Thankyou for all you did and your support. Especially when my nephew passed away and we had appointment at same time last month.

24 July 2025
Unprompted review
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Reply from Slater and Gordon Lawyers (Australia)

Hi Michelle,
Thank you for the lovely review. We are glad to have been able to provide you with the support and legal guidance you needed. Thank you again for the kind words. We wish you the very best for the future, and please remember we are always here should you need us.
Kind regards,
Laurie, Angie, and the Slater and Gordon Team

Rated 5 out of 5 stars

Highly recommend Slater and Gordon Lawyers!

My case has been a lengthy process, and I am grateful for the support I received from my lawyer, Audrey Gunn, and her assistant, Marina Macri. They demonstrated understanding, patience, and professionalism throughout the entire journey. A huge thank you to both for your dedication in seeing my claim through from start to finish. Your hard work and support were exceptional at every step. I truly appreciate everything you did and highly recommend your services!

25 June 2025
Unprompted review
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Reply from Slater and Gordon Lawyers (Australia)

Hi Chloe,
Thank you for the lovely review. We are glad to have been able to provide you with the support and legal guidance you needed. Thank you again for the kind words. We wish you the very best for the future, and please remember we are always here should you need us.
Kind regards,
Audrey, Marina, and the Slater and Gordon Team

Rated 5 out of 5 stars

I'm still alive because of Slater & Gordon

When I first went to S&G to help me through my claims, I was in a very dark place. I had tried to navigate the DVA process alone, and with the services the RSL provided. The constant back and forth, trying to justify what they did to me, would have killed me if I stuck with it. I was about to stop the whole process to save my life, but a close friend told me to just talk to Slater & Gordon. As soon as Pia and her team took over, I was able to rest and heal. They looked after everything, and fought for me better than a broken vet ever could. The result was the MAXIMUM compensation available to me, which was lightyears beyond what I ever expected. I cried like a baby the night I found out they won for me. It didn't change what happened to me, and it doesn't fix what was done. But it made it all worth it for my family. Don't risk your life, fellow veteran... just call them and let S&G do what they know best! DVA will have you dredge up skeletons that need to be left alone, then ask you to justify it. You don't need that! Call them!
Honestly, 5 start feels stupid... I give a burger place 5 stars for good sauce. I give a laundromat 5 stars for nice scented softener. And I gave Slater & Gordon 5 stars for $M compo and not dying... I will never give another place 5 stars again. Nobody can top that!

21 June 2025
Unprompted review
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Reply from Slater and Gordon Lawyers (Australia)

Hi BernCo Models,
Thank you for your lovely and heartfelt review. We are glad to have been able to provide you with the support and legal guidance you needed and so pleased with this outcome for you. Thank you again for the kind words. We wish you the very best for the future, and please remember we are always here should you need us.
Kind regards,
Pia and the Slater and Gordon Team

Rated 5 out of 5 stars

Helpful and trusted solicitors

Our dealings with Hannah Murray and her team at Slater and Gordon have been totally positive ! They consulted us in person within a week of us contacting them. They shouldered the heavy burden associated with our claim and we were advised clearly of what we could expect during the process including our responsibilities and theirs.
We were grateful they made themselves available when we were unsure of anything along the way and we are extremely happy with the outcome of our claim.

4 June 2025
Unprompted review
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Reply from Slater and Gordon Lawyers (Australia)

Hi Lindsay,
We're so pleased to hear you found our staff and services so helpful and friendly. Thank you for your positive review.
Kind regards,
Hannah Murray - NSW Asbestos and Dust Diseases Team

Rated 5 out of 5 stars

Pia Annan-Anderson: The Military Compensation Lawyer You Want in Your Corner

Finding a lawyer is a scary thought especially when you’re new to it all and suddenly drowning in paperwork and you approach it like a lost cause. I'm as green and clueless as it gets with anything paper related, and honestly, the idea of going through a legal process terrified me.

But working with Pia Annan-Anderson changed everything. She broke it down step by step and somehow made the whole thing feel quite easily doable. As a military compensation lawyer, she clearly knows the system inside out but more importantly, she understands what veterans are going through.

Pia is always honest, clear, and easy to talk to. Nothing felt brushed off or sugar-coated and not once did I feel like I was just another name on her list.

If you’re a vet trying to navigate a confusing and overwhelming process, I can’t recommend Pia enough. She gets it and she genuinely cares, which makes all the difference. I truly couldn’t have done this without her.

The Best part of it all? I ended up with the best possible outcome, so good, I won't even tell my mates who went through the same process with different lawyers. I clearly had the best lawyer.

You want the best? You won't get any better than Pia. You can try but good luck, after hearing my many mates outcomes it became very obvious how great Pia truly is. From one vet to another, do yourselves a favour and seek Pia, she is your best option.

Thank you for all your work and great efforts Pia, this will remain with me forever!

17 June 2025
Unprompted review
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Reply from Slater and Gordon Lawyers (Australia)

Hi Daniel,
Thank you for the lovely review. We are glad to have been able to provide you with the support and legal guidance you needed. Thank you again for the kind words. We wish you the very best for the future, and please remember we are always here should you need us.
Kind regards,
Pia and the Slater and Gordon Team

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