We had good experience of services from Sky Wings in the past. Since all travel bookings became available on-line we did not use their services. This time due to several connections on our itinerar... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Patrick and Ali have been absolutely amazing, I needed to change my flight as I was having external issues with the original date and Ali went above and beyond to help me with that matter in an amazin... See more
Company replied
Peter made immediate contact after my initial on-line application to say he had found alternative flights on the days we had requested but which would save us well over £1000.00! He continued to talk... See more
Purchasing a ticket online can be worrying, especially with so much fraudulent activity surrounding online purchases. I still decided to call the number, and it turned out to be the best decision... See more
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Company details
Written by the company
Skywings Travel London: Your Gateway to Unforgettable Journeys! Marking Excellence in the Travel Industry since 1994! Skywings Travel London is a premier travel agency based in the heart of London, renowned for its commitment to delivering exceptional travel experiences tailored to meet the diverse needs of its clientele. With a rich history of providing personalized travel solutions, Skywings Travel London has established itself as a trusted partner for both leisure and business travellers. Services Offered 1. Customized Travel Packages: Skywings Travel London specializes in creating bespoke travel packages that cater to individual preferences and budgets. Whether you're planning a romantic getaway, a family vacation, a beach holiday or an adventure trip, the agency's experienced travel consultants work closely with you to design the perfect itinerary. 2. Corporate Travel Solutions: Understanding the unique requirements of business travel, Skywings offers comprehensive corporate travel management services. From arranging flights and accommodations to organizing meetings and conferences, the agency ensures a seamless travel experience for business professionals. 3. Flight Bookings: With access to a wide network of airlines, Skywings Travel London provides competitive airfare options for both domestic and international flights. The agency's expertise ensures that clients receive the best possible deals and convenient flight schedules. 4. Accommodation Arrangements: Skywings partners with top hotels and resorts worldwide to offer a range of accommodation options that suit different tastes and budgets. From luxury hotels to budget-friendly lodgings, the agency ensures comfortable stays for all its clients. 5. Tour Packages: For those looking to explore new destinations, Skywings offers a variety of guided tours and excursions. These packages are meticulously planned to include popular attractions, cultural experiences, and leisure activities, providing a comprehensive travel experience. Why Choose Skywings Travel London? Expertise and Experience: With years of experience in the travel industry, Skywings has built a reputation for its in-depth knowledge and professional service. The agency's team of travel experts is dedicated to providing personalized advice and support throughout the travel planning process. Customer-Centric Approach: Skywings Travel London prioritizes customer satisfaction by offering tailored solutions and addressing individual travel needs. The agency's commitment to quality service ensures that every client enjoys a memorable and hassle-free travel experience. Global Network: Skywings' extensive network of global partners enables it to offer exclusive deals and unique experiences that are not readily available through other travel agencies. This ensures that clients receive the best value for their money. Convenience and Flexibility: Understanding the dynamic nature of travel, Skywings offers flexible booking options and round-the-clock support. Whether you need to make last-minute changes or require assistance during your trip, the agency is always ready to help.
Contact info
119 Tooting High Street, SW17 0SY, London, United Kingdom
- 02086729111 or 02087727000
- info@skywings.co.uk
- skywings.co.uk
4.8
Excellent
5K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 78% of negative reviews
Typically replies within 1 week
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Patrick was extremely helpful
Patrick was extremely helpful. The booking was seamless.
14 August 2026
Unprompted review
Reply from Skywings Travel
Dear Customer,
Thank you for your kind review! We’re delighted to hear that Patrick was extremely helpful and made your booking experience seamless. We really appreciate your feedback!
Have a safe journey!
Best wishes,
Customer services - Skywings Travel
Skywings link to Cathays airline
My flight was booked easily and correspondence was great. Confirmation email sent immediately with all of the flight details within 24hrs. After my booking I joined Cathays Airlines (as my flights were with them) but I needed a PNR number to join. I emailed Skywings and Carol Smith in admin came back to me in no time. I also wanted to add my flight points to my membership but because this wasn't done at the time of booking it said I would need to do it at the airport. I replied to Carol and asked if she could do this for me and after sending her my membership number she came back to me and had done it. Excellent service from Skywings admin team!!!
14 August 2026
Unprompted review
Reply from Skywings Travel
Dear Claire,
Thank you so much for your fantastic feedback! We’re delighted to hear that you found the booking process easy and our correspondence prompt and helpful. We’re especially pleased that Carol was able to assist you with your PNR and flight points. We’ll be sure to share your kind words with her. Thank you for choosing Skywings!
Have a safe journey!
Best wishes,
Customer services - Skywings Travel
Thank you Kevin Hart
Kevin Hart was very helpful, and extremely prompt.
12 August 2026
Unprompted review
Reply from Skywings Travel
Dear Marah,
Thank you for your kind review! We’re delighted to hear that Kevin was so helpful and prompt. We truly appreciate your feedback and will be sure to pass on your lovely comments!
Have a safe journey!
Best wishes,
Customer services - Skywings Travel
Excellent service
Excellent service. After making an error with my booking, Kevin Hart rectified it swiftly. Highly recommended. Thank you.
13 August 2026
Unprompted review
Reply from Skywings Travel
Dear Lindsay,
Thank you for your excellent review! We’re delighted to hear that Kevin was able to resolve the booking issue swiftly and efficiently. We truly appreciate your recommendation and kind feedback!
Have a safe journey!
Best wishes,
Customer services - Skywings Travel
Kevin hart was great he called me when…
Kevin hart was great he called me when my booking wouldn’t confirm and made a smooth seamless booking !
12 August 2026
Unprompted review
Reply from Skywings Travel
Dear Customer,
Thank you for your lovely review! We’re delighted to hear that Kevin was able to step in, resolve the booking issue, and make the process smooth and seamless. We’ll be sure to pass on your kind feedback
Have a safe journey!
Best wishes,
Customer services - Skywings Travel
Good services
They helped my flight booking (Date ,Time, Seats no and prices)
10 August 2026
Unprompted review
Reply from Skywings Travel
Dear Customer,
Thank you for your kind review! We’re glad we could help with your flight booking and assist with the dates, times, seats, and pricing. We really appreciate your feedback!
Have a safe journey!
Best wishes,
Customer services - Skywings Travel
Ethan was so helpful and made the…
Ethan was so helpful and made the booking possible to India, there was a baggage issue and he handled it professionally and made the booking on right time, He understood all my questions and responded very patiently and efficient, and made my booking experience a happy one.
11 August 2026
Unprompted review
Reply from Skywings Travel
Dear Customer,
Thank you for your wonderful review! We’re delighted to hear that Ethan was so helpful and handled the baggage issue professionally, making your booking experience smooth and stress-free. We’ll be sure to pass on your kind feedback!
Have a safe journey!
Best wishes,
Customer services - Skywings Travel
I have booked a flight via sky wings
I have booked a flight via sky wings - I had an issue with payment going through but the rep Danny was a great help and we manged to resolve the issue and I booked my flight and he did also give me good advice on when I was booking my flight
11 August 2026
Unprompted review
Reply from Skywings Travel
Dear Customer,
Thank you so much for your wonderful feedback! We’re delighted to hear that Danny was able to assist you with the payment issue and help you successfully complete your booking. We’re also glad that his advice was helpful when arranging your flight. We truly appreciate your kind words and wish you a safe and enjoyable journey!
Have a safe journey!
Best wishes,
Customer services - Skywings Travel
Peter Parker
Peter Parker , my point of contact at Skywings was dedicated to completing my booking very efficiently .. He returned all my calls and at all stages did I feel comfortable doing my booking with this individual . Great work
11 August 2026
Unprompted review
Reply from Skywings Travel
Dear Mark,
Thank you for your kind feedback! We’re delighted to hear that Peter provided efficient and reliable service and made you feel comfortable throughout the booking process. We truly appreciate your support and wish you a wonderful journey
Have a safe journey!
Best wishes,
Customer services - Skywings Travel
Very bad service.we travel abroad then…
Very bad service.we travel abroad then our return flight cancelled and we contact Skywings for reschedule they said they will do and everyday I called from abroad over 10 days we wear stuck more than 10 day and have to pay for the hotel change ad all the other expenses on our own.we are away from work kids away from school.
Finally we had book new flight on our own way to comeback.
After we back I have requested refund
After 150 emails and over 100 times call they keep delaying to push me to give up.
Finally I had to go to their office after 4 months to get money
They charged me £3000 but refund £800.
Very poor service.
The name call Carol who dealt the case with unprofessional and very cheap and cheated us.
1 March 2026
Unprompted review
Reply from Skywings Travel
Dear Customer,
We are truly sorry for the experience you have had.
I have personally investigated your case and can confirm that the refund was processed on 23July for the unused portion of your ticket. This was due to the flight cancellation resulting from the situation in the Middle East.
Please note that the refund amount was calculated based on the return portion that remained unused, in accordance with the airline’s refund calculation.
We have assisted thousands of customers who were affected by these cancellations. Due to the unprecedented volume of schedule changes and refund requests, the airlines experienced significant delays in processing refunds.
We sincerely apologise for the inconvenience and appreciate your patience and understanding.
Kind regards,
Skywings Customer Services
Last minute tickets to SL sorted.
Thank you to Ash for all his help in sorting out our last minute tickets to Sri Lanka for this month. I appreciate your help in securing these tickets and for noting the special assistance needed for my mother.
We only had issues with making the payment online, was able to visit the Sky wings store and make a card payment in person.
10 August 2026
Unprompted review
Reply from Skywings Travel
Dear Customer,
Thank you for your kind feedback! We’re delighted to hear that Ash was able to assist with your last-minute booking and arrange the special assistance needed for your mother. We’re glad everything was sorted smoothly.
Have a safe journey!
Best wishes,
Customer services - Skywings Travel
Excellent service
Kevin Hart went above and beyond to ensure our flight booking was as stress free as possible.
17 July 2026
Unprompted review
Reply from Skywings Travel
Dear Customer,
Thank you for your kind feedback! We’re delighted to hear that Kevin went above and beyond to make your booking experience stress free. We truly appreciate your support and wish you a wonderful journey!
Have a safe journey!
Best wishes,
Customer services - Skywings Travel
Very efficient
Very efficient, flexible with checking the flight availability, always check the cheapest options. Got enough Patience to answer the all the queries.
The staff assist my flights booking was Mr Shareek.
10 August 2026
Unprompted review
Reply from Skywings Travel
Dear Customer,
Thank you for your wonderful feedback! We’re delighted to hear that Shareek provided efficient and patient service, helping you find the best flight options. We truly appreciate your kind words and support!
Have a safe journey!
Best wishes,
Customer services - Skywings Travel
Quick and easy to book it with Harish
Quick and easy to book it with Harish. Polite and helpful.
27 July 2026
Unprompted review
Reply from Skywings Travel
Dear Customer,
Thank you for your kind feedback! We’re delighted to hear that Harish made your booking quick and easy. We truly appreciate your support!
Have a safe journey!
Best wishes,
Customer services - Skywings Travel
After a recent scam episode ,it was…
After a recent scam episode ,it was difficult to know who to trust , but Patrick i felt quite reassured and pleased to say booking was quite straight forward ,backed up with proper conformation
7 August 2026
Unprompted review
Reply from Skywings Travel
Dear Micheal,
Thank you for sharing your experience. We’re glad Patrick was able to reassure you and make the booking process straightforward, with proper confirmation provided. We truly appreciate your trust and kind feedback!
Have a safe journey!
Best wishes,
Customer services - Skywings Travel
Shareek was very helpful.
Shareek was very helpful and gave excellent service.
I have been using Skywings Travel for over 20years to book my travel tickets. Used two agents before; Shareek is the third person. I always had excellent service, as I had with Shareek today.
Shareek understood my needs and explained the details of my ticket.
Thank you, Shareek, for making my booking very easy.
10 August 2026
Unprompted review
Reply from Skywings Travel
Dear Customer,
Thank you so much for the lovely feedback! We are so happy to hear you received excellent service from Shareek and that your booking was easy and stress free.
We sincerely thank you for your continued trust and loyalty to Skywings Travel for the past 20 years. It is very important to us to hear that you have always received great service from our team.
Shareek will be sure to hear your kind words. We hope to assist you with your future travel plans.
Have a safe journey!
Best wishes,
Customer services - Skywings Travel
Shareek was so helpful and made our…
Shareek was so helpful and made our flight booking very easy.
5 August 2026
Unprompted review
Reply from Skywings Travel
Dear Muthiah,
Thank you for your wonderful feedback! We’re delighted to hear that Shareek was so helpful and made your flight booking experience easy and hassle-free. We truly appreciate your kind words and will be sure to share your feedback with Shareek. We look forward to assisting you again with your future travel plans!
Have a safe journey!
Best wishes,
Customer services - Skywings Travel
⭐⭐⭐⭐⭐
I had an excellent experience with Skywings, especially with Shareek, my travel advisor. He was very professional, friendly, and helpful throughout the entire booking process. He explained all the options clearly and made sure I got the best possible arrangement for my trip.
The service was smooth, efficient, and hassle-free. I truly appreciate Shareek’s support and excellent customer service.
I would definitely recommend Skywings Airline Ticketing Services and Shareek to anyone looking for a reliable and professional travel advisor.
Highly recommended! ✈️🌍
10 August 2026
Unprompted review
Reply from Skywings Travel
Dear Customer,
Thank you for your wonderful feedback! We’re delighted to hear that Shareek provided excellent, professional, and friendly service and made your booking smooth and hassle free.
We truly appreciate your recommendation and will be sure to share your kind words with Shareek. We look forward to assisting you again!
Have a safe journey!
Best wishes,
Customer services - Skywings Travel
Excellent
I worked with Kevin Hart at Skywings. He understood all my questions and responded very well to my needs. I am visiting family in Australia. Kevin was very proactive and soon found me the best possible deal.
I am very happy with the service I experienced, it was excellent.
8 August 2026
Unprompted review
Reply from Skywings Travel
Dear Julia,
Thank you for your wonderful feedback! We’re delighted to hear that Kevin provided excellent and proactive service and helped you find the best deal for your trip to Australia.
We truly appreciate your kind words and look forward to assisting you again!
Have a safe journey!
Best wishes,
Customer services - Skywings Travel
Sharrek give a best customer service
I love your customer service specially shareek is very patient and humble he clearly explained every single step thank you skywings💝
2 August 2026
Unprompted review
Reply from Skywings Travel
Dear Dlishanth,
Thank you so much for your kind feedback! We’re delighted to hear that Shareek provided patient, humble, and clear service throughout your booking. We truly appreciate your support and will be sure to share your lovely words with him.
Have a safe journey!
Best wishes,
Customer services - Skywings Travel
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