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Rated 1 out of 5 stars

This is a worst company ever. Very bad experience. It took so long to receive the parcel and half of the stuff was broken and can’t be used. One parcel is still missing. All the stuff was for wedding... See more

Rated 1 out of 5 stars

Horrible, violating Canada Customs regulations don't allow self-clearance. Don't respond to email or answer phones. Reporting them Update 7/24/2020: After 7 weeks, over 40 emails, 2 dozen phone calls... See more

Rated 1 out of 5 stars

Current status: Attempted Delivery - No One Available/Home I was home, no one attempted delivery nor notified me in any way... This always happens when I get shipments with skynet. If any sel... See more

Rated 1 out of 5 stars

Skynet.com.my is indeed the WORST courier service provider I've ever experienced in my life, even for a LOCAL delivery. My parcel was picked up by Skynet from my Shipper on 11 Feb 2026 and it was t... See more

1.3

Bad

TrustScore 1.5 out of 5

463 reviews

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No history of asking for reviews

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1.3

All reviews

(463)

19 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Not deserve even 1 star

Not deserve even 1 star. The most lousiest courier. It seems like their motto is *we don't like to deliver. we like to drive around with your package*.

11 May 2023
Unprompted review
Rated 1 out of 5 stars

Please never use them

I have been calling weekly for 2 months and they still have not delivered my parcel. Every week they tell me it will be delivered this week but im still waiting.

28 April 2023
Unprompted review
Rated 1 out of 5 stars

This company not even deserve 1 star…

This company not even deserve 1 star ratings, Out of 8 shipments they delivered 5 shipments and rest 3 were misplaced by them... And the customer support is pathetic and these people are cons, their business model is like 70-30 shipments in which 30% shipments they were showing lost and get the profit from there, I am complaining about this company to regulatory department for prompt action on this.. also those who face similar problem can complain to Cyber Cell for their activities, so they will be removed from search engines....

10 February 2023
Unprompted review
Rated 1 out of 5 stars

Very bad service

Very bad service. They said my documents will be delivered in 4 days but it took more than 18 days. Only to be delivered after the deadline.

12 December 2022
Unprompted review
Rated 1 out of 5 stars

Worse customer service ever

Worse customer service ever. Non trained staff, my order is over 10 days in delivery, hanging into customs, writing them hundreds of times to receive information and taking decision, no one respond to calls from customer service, not a lot of response on business whatsapp either. No such other experience with any other company in the world. Rate not 1 star, rarher -minus 100 stars

28 December 2022
Unprompted review
Rated 1 out of 5 stars

Hello,

Hello,

I am inquiring why you guys are unable to deliver my item. Surely, you want me to complain for how long

I have called your several times, and your promise is only one i.e., you are going to help me. I have waited and waited, begged and begged and you have opted not to help me.

Unless, you are nolonger interested in delivering the item, then let me know and I cancel the order.

22 December 2022
Unprompted review
Rated 5 out of 5 stars

Amazing delivery

Amazing delivery
Before this shipment I use TCS that was awesome. I asked my friend to send my docs through TCS but he went with Skynet and he sent me receipt when I see the Skynet. After an hour I just google the reviews so almost all were negative and I keep calling my friend to cancel the delivery but he did not cancel and even didn't pick my call.
I didn't able to sleep and keep reading negative reviews on every website, Facebook page fortunately I get my parcel before time estimate delivery time was 11th Dec Sunday, but I got on Friday 9th.
Note: the parcel was from Karachi, Pakistan to Sharjah UAE

8 December 2022
Unprompted review
Rated 1 out of 5 stars

Bad company

Bad company , bad service , there is no credebility , i called them everyday for my shipment and they said tomorrow u will receive , everyday same answer and didnt receive , the employee hangs the phone , no respect at all , i do not recomend dealing with sky net , Bad services

29 November 2022
Unprompted review
Rated 1 out of 5 stars

Dishonest and irresponsible courier

In 2018, Skynet lost my item. Item total lost (I’ve fully paid for the item and delivery fee!!!!!) Customer service initially say will refund, but after 3 months of attempt to follow up with SKYNET. They decided to GHOST me and not reply to my email, call center is useless.
Fast forward to 2022, I realise their company has unscrupulous practice. My Lazada order delivery status was “recipient rescheduled” and hence unsuccessful delivery. I DIDNT RESCHEDULE and have been at home the whole time and successfully received another parcel from other courier. Please stop lying to your customer

12 November 2022
Unprompted review
Rated 2 out of 5 stars

Late night delivery times

I've used their service consistently for shipments and they almost always deliver, but their delivery times are so late into the evening. You're constantly on edge waiting to see if the shipment will actually arrive during the day or be delayed to another day.

Their drivers are generally ok, but also inconsistent. The delivery driver I'm familiar only notifies you of the delivery sometimes, but is generally friendly.

2 November 2022
Unprompted review
Rated 1 out of 5 stars

Worse Logistic ever

Worse Logistic ever . Instead of going to the Philippines, they send my documents to Lebanon which causes me delay for my daughters flight to UAE as tourist , Very bad experience from this courier.

18 June 2022
Unprompted review
Rated 1 out of 5 stars

SkyNet Malaysia close your business ASAP

SkyNet Malaysia can't even do simple basic logistic parcel delivery. Close your company and compensate me back my money! In an online shopping platform (Lazada Malaysia) you marked as delivered, took a lousy picture as proof of delivery that has no meaning at all, marked it as received by me BUT I've not even received my item! Really damn you SkyNet Malaysia! It's taking forever for you to so call investigate!

12 September 2022
Unprompted review
Rated 1 out of 5 stars

No delivery, no communication

Got an SMS from them that my package was out for delivery from the East London branch to me. After several days, I contacted them, claimed it was handed to another courier, who knew nothing of it. Further calls, emails, no response. Today, 13 days later, I get second SMS saying delivered.. see POD. I open pod, where my signature should be, it says "Lost on JTT floor". No apology, nor any other communication?? Was going to try follow up, but after reading reviews, it'll be a waste of time. They apparently told the sender that it was hijacked. Lame ..!

7 September 2022
Unprompted review

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