Skylinetaxis Reviews 

Did not like the car sent to us my husband is vulnerable and the car was making rickety sounds and very uncomfortable
The driver was good though

Some of the drivers are ok, but the service, timeliness and cleanliness of the cars is poor, poor, poor...

Great service! Chris was spot on time to take us to Gatwick airport, friendly and great drive to the airport. He picked us up in the very early hours for the return journey home which was very much appreciated and was once again there too meet us. Terrific service, stands out above some other taxis. Will use again.

We ordered a VIP taxi service from Skyline as our trip to the airport and to New York was a special trip for myself and my friend so we were quite happy to pay the VIP charges of £110 each way. Unfortunately, the taxi which turned up was an old BMW with a broken windscreen, dirty with rubbish in the back seats, footprints all over the seats and smelled. Disappointing to say the least. I sent an email whilst in the airport and got a reply to say they are looking into my complaint. On the way back, the taxi didn't turn up. After two telephone calls with the company we had to wait until the said taxi had arrived. On arriving the driver of the taxi only received a call from Skyline as he reached the airport to drop someone off and he said we were lucky that he could take us home at such short notice. After more emails they eventually agreed to credit me (didn't say how much) against my next booked taxi. As if I would be bold enough to book again with them. Still waiting for another reply but as there has not been any further communication, I have written this review.

Terrible service, app is terrible, the time changes constantly. Waiting in the rain because it says 1minute away. 15mins later no cab just soaking wet! Another journey cab driver did not follow the road diversion added extra £4 o to the journey. Have spent £50 a day on cabs with these lately, think ill be trying 001 cars in the future.

After pre booking an airport trip for my family. It was said on the phone to be 45 pounds. Halfway the driver said it was 55.Disgraceful company

I work for skyline as a private hire driver in the past and then left them. Three months after stop working for them I received an invoice from them showing that I have done three jobs for them on 18/06/2023. I call them and inquired about it. They come back with the answer that another driver use my login by mistake ??
How come they allow another driver to use my login and my details to do work for them ??
It's clearly a breach of data protection act and I don't know who they allow to use my login to do work for them. Clearly that other driver don't have his own login or right/legal documents to work that's why they allow them to use my login.

So if that driver do something bad with the customer then I will be held accountable for that as my account was used to do three jobs which I never did..

Please be aware of them and keep your details and data safe as they will compromise it and let anyone work for them on your legal details.

It's been reported to the police and I am seeking a legal advice.

THESE SCUMBAGS HAVE LOST THE PLOT.
BOOKED MY USUAL TAXI 🚕 AS I HAVE BEEN DOING FOR THE PAST 10 years DRIVER MENTIONED THAT HE WOULD ADD THE £5 fee FOR TOLL AT LUTON AIRPORT, I AGREED WITH NO HESITATION.
3 WEEKS LATER I RECEIVED A CALL FROM SKYLINE ASKING ME TO MAKE A £5 payment !!!!!!
I REPLIED WHAT IS THIS FOR??? THE LADY EXPLAINED…..BUT I FOUND IT VERY STRANGE THIS WAS NOT HANDLED 3 WEEKS AGO…
After several attempts I finally got an excuse from Skyline and my acc. back to work

THIEFS AND THREATENING DRIVERS.

I made a booking and the driver was around the corner so the estimated time was ‘1 minute’ 10 minutes later and the driver had still not left the same position he was originally in. I cancelled the booking and before I pressed the button at the top of the screen it states that it will be a £0 cancellation fee. As soon as I clicked the button a notification came up saying I was charged £3.70?? I called skyline and they said no money was taken and called me a liar and hung up the phone!?

I called a second ride after I cancelled the last as I needed to get the train ASAP in 10 mins and the last incident made me very late. The estimated time was ‘0 minutes’ as the driver was around the corner. 5 minutes later the driver was finally here after not moving. When I got in the car I asked the driver why it took him so long as it was a 0 minute wait and it took him 6. He then turned to me gave me the dirtiest look and said ‘I was only 5 don’t say 6’ and I said it was a 0 minute wait what took you so long. And he repeated ‘I was only 5. Where are you going’ while raising his voice. I said the station. His name was Omar in a white Tovota Auris. I have his reg and will be making a complaint to Milton Keynes council to get his cab license taken away.

This is the second incident I have had with a driver being rude, shouting and making a lone female rider feel unsafe. From the first incident that happened a few months ago I still had not received my refund I was promised on both google reviews and on the phone. With email proof also. I gave this company the benefit of the doubt but I will not be using again and neither will any family or friends.

Taxi didn’t show.NORTHAMPTON. Managed to get hold of the driver who was 3/4 miles away, (obviously on another job) absolutely nowhere near us and he said the app had sent him there and to re-book. I still got charged £3-70. Disgusting.

Terrible driver, very dangerous. Driver had no idea where he was going, no GPS or directions app. He drove far too fast, not concentrating - as we were approaching a roundabout at speed we had to shout at him as he was heading straight for the bollards in the middle of the road. He ended up driving on the wrong side of the bollards, on the wrong side of the road, at high speed, before swerving left towards the exit. Very frightening. He should not be driving, let alone driving other people for a living.

- driver couldn't find the address and arrived upset (address +post code were provided)
- was listening some loud music during the trip
- didn't have navigation, when I tried to show him the destination address on my phone, he took my phone without a word and gave it back only by the end of the trip (again, without a word)

Used these for a 10 minute trip down the road and also the return journey. Got charged £25, which is fine, but on the return journey I tried paying through a link they’d sent me on my phone, that didn’t work so I paid cash and then realised a few minutes later that the online payment had actually gone through. So far they are yet to refund me.

I would give no stars if possible. Worst taxis I've used. Drivers are fine it's control who are problem. I booked evening before for hospital appointment at 8 in morning. Taxi wasn't even dispatched when I rang to ask where it was. Apparently they have 'limited taxis". Should have told me that when I booked. Won't use them again. Awful.

Got taxi from Northampton to Luton. All booked online. Driver I believe his name was Asuyumi arrived early and was friendly and professional. No stress and a comfortable journey. Would definitely use again.

What a wonderful journey after a break down knight in shining armour with the best conversational skills and built in sat nav through unexpected diversions got me home safely from Northampton to Wales what an asset to your company I can't thank you enough kastriot 2223 give the man a bonus! 🥇🏆

Tried to charge me twice for a single fair l. Absolute disgrace

Horrible company wouldn't even give them 1 star had us waiting over 40 mins not even dispatched a cab when called to find out how long until driver despatched the woman who claimed her name was Anna cancelled our booking left me 3 suitcases and a toddler stranded on the m1 service station appalling service!!!

The worst taxi service ever. Rude customer service! Used a curse word for me on the call and ended the call abruptly after making me wait an extra 30 mins after scheduled time before a driver came and later went on to overcharge me. Avoid company at all cost! Terrible, awful, despicable service.

Will not use this company ever again. Despite booking a taxi in advance to collect us from Heathrow, no taxi arrived leaving us to get two heavy suitcases home by train. Poor service, thoroughly let down.