Sky High Shoes Reviews 

166
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Delivery communication was on the button the whole way through. Although the tax on the item was a bit steep there was a discount given by sky high shoes before hand. After a detailed explanation abou... See more

Rated 5 out of 5 stars

Genuinely the most helpful and thoughtful online store I’ve ever bought from. The shoes I wanted were out of stock in my size, so they kept in contact until they were available for me and held a small... See more

Rated 5 out of 5 stars

Jon went out of his way to get my daughters boots delivered for Christmas. He emailed me with regular updates always truthful which is more than I can say about other companies i had tried to order f... See more

Rated 5 out of 5 stars

Jon was amazing at getting my order processed, nothing was too.uch trouble, even when i firstly ordered the wrong size, US 5 instead of UK 5, this was quickly rectified. Communication was brilliant an... See more

Company replied

Company details

  1. Shoe Store

Written by the company

Sky High Shoes is a UK based ecommerce retailer of special interest footwear including exotic dancer, occasion, burlesque, vintage, fetish and alternative. Our extensive product catalogue of Pleaser USA brands including Pleaser Exotic Dancer, Fabulicious, Pin Up Couture, Bordello, Demonia, Devious and extended Size Pleaser Pink Label. Our passion is shoes and our mission is to bring you the most current and extensive collection of special interest footwear, at the very best prices. Delivered to you with a personal, helpful and friendly service.


Contact info

4.8

Excellent

TrustScore 5 out of 5

166 reviews

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4.8

All reviews

(166)

9 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Highly recommend

Best site I have ever bought from! beautiful shoes, come in my size and the sweetest and most helpfull customer service. Will definitely be buying all my shoes from there!

7 February 2020
Unprompted review
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Reply from Sky High Shoes

Thank you for your kind words Anna. Glad we could help you, and thanks for choosing us!

Rated 5 out of 5 stars

Love this website

Love this website. Really great customer service and fantastic shoes!

31 January 2020
Unprompted review
Sky High Shoes logo

Reply from Sky High Shoes

Thank you Lulu! glad you like our selection! Thank you for choosing us :)

Rated 5 out of 5 stars

Fantastic customer service

Great product range and very speedy delivery but the outstanding service is what sets this company apart. Queries are responded to very quickly, communication is great and the company can't do enough to help. The best customer service I've seen for a long time.

7 January 2020
Unprompted review
Sky High Shoes logo

Reply from Sky High Shoes

Thank you very much for your great review, and thank you for shopping with us!

Rated 5 out of 5 stars

would recommend

this is the first time ordering from sky high shoes, I was a bit nervous ordering at first as I had never heard of them before. But they have proven to be very good, they communicated well to let me know that my item may come a little later and for that I am happy. 10/10 would recommend

7 January 2020
Unprompted review
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Reply from Sky High Shoes

Many thanks for your great review Leah. Thank you for shopping with us!

Rated 5 out of 5 stars

The greatest service I have ever seen…

The greatest service I have ever seen from an e-shop. Thank you very much!

24 December 2019
Unprompted review
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Reply from Sky High Shoes

Wow! Thank you thank you for your kind words! :) Thank you for shopping with us!

Rated 5 out of 5 stars

A brilliant team

A brilliant team! Ordered a pair of fabulous boots that I am awaiting on at the moment. Would also like to highlight the incredible customer support. Jon is a brilliant help and incredibly quick to reply to any queries. I would recommend this site just for the workers nevermind the amazing range of shoes and boots!!

18 December 2019
Unprompted review
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Reply from Sky High Shoes

Thank you so much for your positive review Jessica. Pleasure to assist you, and thank you for choosing us!

Rated 5 out of 5 stars

Perfect service and customer service

Perfect service and customer service.
Quality premiun in products and good human profesional.
I will repeat, sure.

18 December 2019
Unprompted review
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Reply from Sky High Shoes

Thank you for your great review, and thanks for shopping with us!

Rated 5 out of 5 stars

Very pleased with the Pleasers!

Jon was amazing at getting my order processed, nothing was too.uch trouble, even when i firstly ordered the wrong size, US 5 instead of UK 5, this was quickly rectified. Communication was brilliant and the item arrived when advised and in perfect condition, will definitely buy again from this very good company. Thanks again Jon

17 December 2019
Unprompted review
Sky High Shoes logo

Reply from Sky High Shoes

Glad to have helped! Thank you for the glowing review, and for choosing us!

Best regards
Jon @SHS

Rated 5 out of 5 stars

Fantastic customer service

Fantastic customer service, fantastic shoes...

11 October 2019
Unprompted review
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Reply from Sky High Shoes

And fantastic customers! Many thanks for your glowing review :)

Best wishes
Sky High Shoes

Rated 4 out of 5 stars

I finally found a shop that sell nice…

I finally found a shop that sell nice shoes with my size. You always kept me updates of any cbange

7 October 2019
Unprompted review
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Reply from Sky High Shoes

Thank you very much for your great review, and positive comments regarding our service.

Best regards
Sky High Shoes

Rated 5 out of 5 stars

I first was a bit sceptical

I first was a bit sceptical with how the quality of the shoes would be from this new site. But when they got here I was pleasantly surprised. They fit very well and were very easy to walk in and just felt like high quality. I'm very satisfied.

28 September 2019
Unprompted review
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Reply from Sky High Shoes

Hi there! Glad to hear you are pleased with your purchase. We stock this preferred manufacturer based on their quality and reputation so love to hear great feedback about the products!

Best wishes
Sky High Shoes

Rated 5 out of 5 stars

Fast delivery accurate tracking and…

Fast delivery accurate tracking and great prices, love my shoes and will be ordering again from this website

4 September 2019
Unprompted review
Sky High Shoes logo

Reply from Sky High Shoes

Thank you for your glowing review! Glad you enjoyed our service and your shoes. Thank you for shopping with us :)

Rated 5 out of 5 stars

Perfect :)

Jay is great at handling my orders and responds instantly should I have any user related issues.
Shoes come quick and you are updated frequently about your order!

28 August 2019
Unprompted review
Sky High Shoes logo

Reply from Sky High Shoes

Thank you Gemma! Always a pleasure to help and as always thank you for choosing us

Best wishes

Rated 5 out of 5 stars

Shoes

Got 7 inch heels from there, now I can finally shop for groceries in style!

2 July 2019
Unprompted review
Sky High Shoes logo

Reply from Sky High Shoes

The only way to shop! :D Thank you for your great review and for choosing us!

Rated 5 out of 5 stars

Great

Really quick international delivery, great customet help.

7 June 2019
Unprompted review
Sky High Shoes logo

Reply from Sky High Shoes

Thank you for your review Magda. It was a pleasure helping you, and thank you for choosing us!

Rated 5 out of 5 stars

Great service!

Great service!! I have received my boots even before the scheduled delivery!

17 May 2019
Unprompted review
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Reply from Sky High Shoes

Thank you for your review Samanta! and thank you for choosing us :)

Best wishes

Rated 5 out of 5 stars

Great service, will shop again

First of all, I have to say I love this site for including customs charges. In the past whenever I have ordered something from America and it gets to my house, I am either greeted by UPS drivers who won't give me my package unless I have the exact money or in other cases what feels like a ransom note saying they have my package back at their centre and if I want to see it, I need to fork over the money.

So the fact this sites shows you upfront the charges and includes it within the price is very helpful and less stressful. As well as after the 3 to 4 day processing (getting products shipped to them first from the states) you can have either 48-hour delivery or 24 hours. I went with 24-hour delivery and after they arrived in there hands, it was quickly shipped out and 24 hours later I am wearing my shoes and I love them.

They also keep you up to date with what's going on. You will get a text or email telling you when your products arrive in their hands and also when they shipped it out to you.

The 1 nitpick I have is even though they say they ship with royal mail, it came through DPD and the tracking number I got didn't work. Though I will say I never contacted "Sky High Shoes" about the issues with the tracking number, so I won't mark them down for that because that one is on me.

But I have my shoes with me safe and sound, the fit great and look great and I most certainly will be shopping them again in the future.

8 May 2019
Unprompted review
Sky High Shoes logo

Reply from Sky High Shoes

Thank you for choosing us, and for your great review!

With regards to DPD not Royal Mail, our shipping agency on rare occasion pick an alternate domestic carrier other than Royal Mail. Ordinarily shipping will be Royal Mail Tracked as advertised.

We issue the tracking reference immediately after the consignment is booked. It's possible the tracking information will not appear/update until the next morning. Something for us to consider is to delaying the issuing of the tracking link, test them before issue, and add note to say that tracking information may not appear for a while. I checked the link on your shipment and it worked ok from our side, so likely a timing issue.

Thanks again for you positive review, valuable feedback, and for your custom

Best regards
Jay

Rated 5 out of 5 stars

Amazing customer service!

Absolutely cannot recommend Sky High Shoes enough. I needed a pair of shoes urgently and customer service was super helpful, speedy, and I received my parcel in time. The team went above and beyond to help me and I could not be more grateful. Definitely shopping here again!

18 April 2019
Unprompted review
Sky High Shoes logo

Reply from Sky High Shoes

Thank you so much for your glowing review! It was a pleasure to help : )

Jay

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