Sky Bridge Cars Reviews 

540
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers found the booking process to be easy, efficient, and straightforward. Many people praised the drivers and staff for being kind, professional, and helpful. The service is often described as reliable with great communication and punctuality. However, some customers also noted issues with driver punctuality, including late arrivals or cancellations without prior notice. A few other people also felt that some drivers exhibited unprofessional behavior, such as distracted driving or rudeness. Some reviewers were not happy with the customer service, citing poor communication and unhelpful responses when problems arose.

What people talk about most

Service

Customers had positive experiences with service, often highlighting ease of booking, good communication, and... See more

Staff

Customers consistently note positive experiences with staff, frequently praising drivers for being polite,... See more

Booking process

Users describe positive interactions with the booking process, frequently highlighting its ease and... See more

Delivery service

People report ambiguous experiences with delivery service, with some customers praising drivers for being on... See more

Customer service

Reviewers highlight ambiguous aspects of customer service, with many praising the good communication from... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We booked a private transfer for our group of 7 going on a cruise from Southampton. The service provided a clear description of the vehicle and booking was easy. For our group of our size the price wa... See more

Rated 5 out of 5 stars

They were responsive, and understanding when there was an issue with getting my luggage. They kept in contact. The deiver was kind and helpful. Good experience overall. Highly recommend them. Also goo... See more

Company replied

Rated 5 out of 5 stars

Easy booking process, driver on time to meet me at Gatwick Airport. Friendly and chatty driver made the trip home enjoyable too. Will definitely be booking again for my next trip in September.

Rated 5 out of 5 stars

I was traveling from Lagos through Paris and still had a tricky Heathrow transfer to make from Gatwick however it was made extremely easy. Good vehicle options which ensured that all our bags we... See more


Company details

  1. Transportation Service

Written by the company

Sky Bridge Cars is a premier luxury minicab airport transfer service, providing a seamless and luxurious transportation experience. With a fleet of high-end vehicles and professional chauffeurs, we offer unparalleled comfort, style, and reliability. Whether you're traveling for business or pleasure, our exceptional service ensures a stress-free journey from the airport to your destination, making your trip truly unforgettable.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

540 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 46% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.6

All reviews

(540)

418 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Journey to Southend Airport

Good communication with the company.
Very punctual and kind driver.
Very good service.

30 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Sounds like everything ran just right, clear communication, a punctual pickup, and a kind driver make all the difference.

Rated 5 out of 5 stars

On time

On time. Booking is very easy. Been using their service for my travels and they never dissapoint me.

30 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Consistency matters, and it’s great to know we’ve been delivering that for your trips. Looking forward to many more smooth journeys ahead.

Rated 5 out of 5 stars

Smooth, Timely Ride with a Helpful Driver

I had a really good experience overall. The ride was on time, the car was clean and comfortable, and the driver was very helpful and polite throughout the journey. Everything went smoothly, and I felt well taken care of. Would definitely use the service again.

21 April 2025
Unprompted review
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Reply from Sky Bridge Cars

Sounds like everything went just right, on time, comfortable, and a helpful driver throughout. That’s the experience we strive to deliver every journey.

Rated 5 out of 5 stars

Amazing company

Amazing company

29 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Love hearing that! Always great when everything clicks into place for a smooth experience.

Rated 5 out of 5 stars

Excellent service

Excellent service

5 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Short and perfect, just how a great service should feel.

Rated 5 out of 5 stars

Great service

The service for the booking was very easy and quick. The driver was on time, friendly and helpful.

29 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Nice and smooth from booking to drop-off, exactly the kind of experience we aim to deliver every time.

Rated 5 out of 5 stars

Reliable, professional and good value.

We had a very early pickup at 3 am in London to get a 6:20 am flight. Our driver Michael was on time, friendly and made our journey smooth, safe and stress free. The booking process was simple and communication was frequent . A reliable and professional service that was value for money. Highly recommended.

28 March 2026
Unprompted review
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Reply from Sky Bridge Cars

That early morning run can be tough, so it’s great to know everything went stress-free. Michael will be pleased to hear this, smooth, safe, and right on schedule is exactly what we aim for.

Rated 5 out of 5 stars

Used the service on 27 march. Never let me down

Used the service on 27 march. Driver was on time. Friendly driver. Recommend this company.

27 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Great to hear your journey went smoothly with a friendly driver and right-on-time pickup. Hope to see you travelling with us again soon.

Rated 5 out of 5 stars

Excellent communication

Excellent communication. Comfortable car. Very good price. Punctual. Great service from the driver and the team

28 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Everything working exactly as it should, smooth communication, comfortable ride, and punctual service. Glad it all came together perfectly for you.

Rated 5 out of 5 stars

Great airport transfer. Recommended

Very professional service quick response via WhatsApp, competitive prices and comfortable cars. I do recommend

28 March 2026
Unprompted review
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Reply from Sky Bridge Cars

We truly appreciate your recommendation. We're glad you experienced professional service, quick communication, and comfortable travel with us.

Rated 5 out of 5 stars

I would like to be recieved inside the…

I would like to be recieved inside the airport, instead at the parking

27 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your feedback. We understand your preference for being received inside the airport and will take this into consideration to improve our service.

Rated 5 out of 5 stars

Good trip

On time and clean, easy to contatct

28 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your review. We're pleased you found the service on time, clean, and easy to contact.

Rated 5 out of 5 stars

Easy to book

Easy to book. Punctual. At a great price too!

28 March 2026
Unprompted review
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Reply from Sky Bridge Cars

We appreciate your kind words. It's great to know you found our service easy to book, punctual, and competitively priced.

Rated 5 out of 5 stars

Great experience

Great experience! Great support!

25 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for the wonderful feedback! We're delighted you had a great experience and received strong support from our team.

Rated 4 out of 5 stars

1st class

Driver there to pick us on time and ready to help with our luggage. Drove a strange way to get to the airport (sat nav’s!!!j and arrived with plenty of time. I would defiantly use Pelican Cars again.

24 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your feedback. We're glad the driver was on time and helpful, and that you arrived comfortably. We appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars

Driver picked up on time and helped…

Driver picked up on time and helped with suitcases. Would recommend.

25 March 2026
Unprompted review
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Reply from Sky Bridge Cars

We truly appreciate your recommendation. It's great to hear your driver was punctual and helpful with your luggage.

Rated 5 out of 5 stars

Competive costs

Competive costs. Clean car. Effective dealing with the backoffice in order to book the car.
Only con that the driver did pay attention to the exact address of the hotel. So the driver was waiting to the wrong hotel

25 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your detailed review. We're pleased you found our pricing competitive and service efficient. We apologise for the address confusion and will ensure better accuracy going forward.

Rated 5 out of 5 stars

They arrived on time

They arrived on time, very good driver, calm peaceful under the speed limit, they helped loading the bags.

25 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your detailed feedback. We're pleased to hear the driver was punctual, calm, and helpful with your luggage, ensuring a comfortable journey.

Rated 2 out of 5 stars

The drivers were late

The drivers were late for both journeys, with an airport transfer we expected to be met at arrivals, especially since they had flight details and could track when we land

3 March 2026
Unprompted review
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Reply from Sky Bridge Cars

Thank you for your honest feedback. We sincerely apologise for the delay on both journeys and understand your expectations for airport pickup. We’ll work on improving this to ensure a better experience next time.

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