I would like to share my home loan Journey with Sucasa! I came to know through fb and just started my application. Rest is a happened Like Magic! Got my pre approval with a day which I was tot... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
We used to be called Sucasa. Now we’re Skip. Same company. Same mission. Same team. Just a name that better reflects what we do; help Aussies Skip to the owning bit. Australians have been led to believe that years of saving was necessary to buy a home Being the best country in the world, has meant demand for housing has grown. Banks and lenders have been unwilling or unable to innovate. The result is Aussies buying homes later in life, with more obligations. Forced to trade-off growing a family and securing a home. We think that’s a pretty sh*t, and un-Australian outcome. We believe a deposit shouldn’t define homeownership. So we created a better way. We’re backing Aussies and are your Skip button to home ownership. Skip the the B.S. and start building your life and family. With just 2% deposit home loans, and low rates and fees, owning a home is now possible today for millions more Aussies. So go on, head to skiploans.com.au and Skip to the owning bit today.
Level 33, 88 Walker Street, 2060, North Sydney, Australia
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Dealing with Sucasa was simple and very quickly processed, which really helped us move quickly and secure the property we really wanted.
Thanks team!

Reply from Skip Loans
The whole experience in dealing with Sucasa was fantastic. They were responsive, helpful, knowledgeable and above all they have helped us buy a wonderful home. Can’t recommend them enough. Thank you!

Reply from Skip Loans
We recently secured a home loan through Sucasa, working with them via our mortgage broker, and the experience was excellent. The process was smooth, efficient, and clearly communicated at every step. Highly recommended!

Reply from Skip Loans
Recently purchased our first home with Sucasa as our lender and we are so happy with the experience. We did have a mortgage broker as well but Sucasa worked with us and our deposit amount (less then 20%) to secure us our home with minimal overheads such as LMI etc highly recommend!

Reply from Skip Loans
While scrolling my phone I came cross with this add Sucasa home loan . They can refinance upto 98% LVR I tried to contact them .They checked all my details and said they might able to help me .
I sent all the documents through . They took few days to tell me if they can or can’t help
Usually they take a day or 2 to respond back it’s quite long when you needs to put the application through .
I personally believe there team is very inexperienced and lack of knowledge
I have full time job making good money
I’m with pepper money for home loan paying higher interest rate 8.34% and I have personal loan with other lender Both loans upto date not a single payment missed.
After checking the servicebility they(Sucasa) said I can’t afford to service the loan . It really clicks if I can afford to pay 8.34% to pepper how come I can’t afford 5.80% the lower amount. It didn’t make sense to me at all .unreal answer from credit team .(it’s funny and strange .( There calculation sucks )
I ask them to review it but they already made their mind not to refinance for me
They said team looking at it again but came up with another excuse and they want to credit check beforehand and later on they decide if they can offer me loan or not
Which can damage my credit file and lower my credit score
And they can easily say no to me after
They are lack of knowledge
Careful guys find better options there are plenty in market

Reply from Skip Loans
1. Sucasa team were flexible and accommodative to our requests.
2. The turnaround time around loan processing and feedback as well as replies to our queries was very quick.
3. Their mortgage rates as well as % of financing is very competitive.
4. Excellent customer experience

Reply from Skip Loans
From initial application to final settlement, Edgar and his team supported me throughout. I could not fault them with their due diligence, guiding me through the process and also speeding up the process due to demands from solicitors. Very happy with their help overall and happy to be in my new home.

Reply from Skip Loans
I would like to share my home loan Journey with Sucasa! I came to know through fb and just started my application. Rest is a happened Like Magic! Got my pre approval with a day which I was totally surprised! I had a different opinion about a Digital Lenders. But SUCASA is always helpful and got prompt response.
They never bothered Genuine saving, probation etc where other banks are usually considering!
Trust me! Sucasa Have an excellent team with seamless process throughout my journey! Always respond to my simple questions and made my journey smooth :)
Thanks SUCASA/team for making my dream happen:)

Reply from Skip Loans
Sucasa Home Loans communication throughout our pre-approval to purchase was excellent and the best thing about our experience. Being able to call our consultants with any questions we had and always getting through, plus answers to our questions was outstanding. I would recommend and use the Sucasa Team again.

Reply from Skip Loans
As I write this from our newly purchased home, I can’t help but reflect on the incredible support and service we received from Sucasa throughout our buying journey. The truth is, Edgar and the team made this possible.
They may be a small, non-bank lender but that’s exactly their strength. They offer loans that the big players wouldn’t even consider! To get a comparable rate elsewhere, we would’ve needed a deposit four times larger, which just wasn’t realistic.
We found Sucasa to be approachable, personable, and genuinely committed to helping.
If you’ve got a steady income and a sensible plan, give them a call - they might just be the ones who make it happen for you, just like they did for us.

Reply from Skip Loans
Sucasa helped us every step of the way. From one easy online application, just few days passed and we received our conditional approval. We weren't expecting it considering we just arrived in December 2024, started my job in February 2025 but Sucasa made it happen! At first we were kind of hesitant if we will proceed since we are still thinking if we are ready to pay more than what we are currently renting. When we received an email from Sucasa reminding we only have 45 days left to get a contract that's where we realised let's do it. Soon enough we found the property and got the contract. From there, I will vouch Sucasa was very helpful, supportive every time I have concerns and enquiries. It was a nerve wracking experience being a 1st home owner in Australia with all the documents but Sucasa made sure everything was taken care of. From the start to finish they are always available to assist. And last but not the least, I would like to especially mention EDGAR HE, an absolute star and valuable asset to your company. His calmness and patience while helping me was great.

Reply from Skip Loans
Exceptionally great experience with Sucasa’s team. Thank you Sarah and Lauren for making my loan application and home purchase experience so great. You were always available to respond to every query and ensure a smooth process from start to end.
Sucasa helped us finally buy our dream home with a 2% deposit and an interest rate that beat competition . Thanks Sucasa

Reply from Skip Loans
Wonderful customer service and support to help us step by step to the outcome that we were working towards.

Reply from Skip Loans
Amazing experience with the Sucasa team. The team is has great customer service. Very prompt and responsive. Provided peace of mind the whole process.

Reply from Skip Loans
Sucasa made it really easier to obtain pre-approval, they have great online systems which makes the process very smooth! Thank you Edgar for assisting us throughout the process, always called us back, super friendly and answered all our questions. There was a tight turnaround on obtaining finance approval and Sucasa worked with us to meet that deadline. We are forever grateful to Sucasa for helping us realise our dream as first time home owners. My husband and I highly recommend them, definitely worth it!

Reply from Skip Loans
I can't believe how easy it was. The preapproval was so fast, and once I had contract on the property the final approval was sorted quickly too. I didn't think I was ever going to be able to enter into the market, but SuCasa made it possible. A special thank you to Edgar who helped me me out during the entire process.

Reply from Skip Loans
The team at Sucasa (Lauren & Mario) were incredible from start to finish. I'd previously been dealing with one of the 'big 4' through the home loan process, and it was as you expect - painful, slow, unaccommodating. Sucasa made everything simple and helped me get into the home I wanted much sooner than what I could have achieved through the 'big 4'. The world has changed but the archaic processes & expectations from traditional lenders hasn't kept up -Sucasa are helping to change that. I wouldn't hesitate to recommend Sucasa. Thanks Lauren & Mario!

Reply from Skip Loans
Right from the very beginning the whole experience was just fantastic! Every single person that was involved was efficient, informative & super friendly. No matter how many questions or how silly the question it was answered without delay & without judgement. It took me 7 months to find my property (W.A market is crazy atm) & they regularly checked in without pressure to see how I was going. Honestly seemed to good to be true but I am now happily living in my own property which I thought would never happen for me. From the bottom of my heart, thank you everyone at Sucasa.

Reply from Skip Loans
The guidance and support that the team provided was incredible, espacially as this was our first home we have bought in Australia.
Fast and effective communication and a clear process with fast turn around times.

Reply from Skip Loans
Mainly online, but still with a contact you can talk to.
Better rates and lower LMI than other brokers
Would recommend

Reply from Skip Loans
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.