Skin Vitality Medical Clinic Reviews 

757
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 729 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, extensive knowledge, and kind demeanor, which makes interactions pleasant and reassuring. Many people highlight the exceptional service and treatments, noting they are often quick, comfortable, and yield positive results. Reviewers appreciate the detailed explanations provided, ensuring they feel informed and at ease throughout their procedures. The various locations are also frequently mentioned for their welcoming atmosphere, cleanliness, and convenient accessibility, contributing to an overall positive user experience. The overall sentiment indicates that people feel respected, valued, and confident in the services received, leading to high satisfaction and recommendations.

What people talk about most

Staff

Consumers find staff to be positive, consistently describing them as professional, friendly, and... See more

Service

Customers consistently note positive experiences with service, often highlighting the professionalism and... See more

User experience

People report positive experiences with user experience, consistently describing the entire process as... See more

Location

Reviewers highlight positive aspects of location, with many customers praising the convenience and aesthetic... See more

Customer service

Customers had positive experiences with customer service, often highlighting accommodating staff who are... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My experience was wonderful. All the ladies on staff were so helpful, kind, and knowledgeable. Knowledge in this industry seems like a bare minimum- but these ladies go above and beyond to understand... See more

Company replied

Rated 5 out of 5 stars

I had Botox at the Richmond Hill clinic. I have gone here a few times now and have had some not so great experiences, but keep coming back. The nurse I had today was amazing, very sweet and gentle and... See more

Company replied

Rated 5 out of 5 stars

Maryam has been doing my laser hair removal at Ajax Skin Vitality for 3 years and I highly recommend her services. She is wonderful and goes above and beyond to make you feel comfortable!

Company replied

Rated 5 out of 5 stars

From the moment I walked in, to the moment I left, the team here were nothing but professional. I was treated by Rikki and I appreciate how welcoming she was. I will definitely be coming back when... See more

Company replied


Company details

  1. Medical Clinic
  2. Facial Spa
  3. Health and Beauty Shop
  4. Laser Hair Removal Service
  5. Medical Spa
  6. Skin Care Clinic

Written by the company

Established in 1992. Skin Vitality Medical Clinic operates 14 locations across Southeastern Ontario and is recognized as the largest provider of non-surgical medical aesthetic treatments in Canada. Our medical team includes over 200 professionals, including 10 Medical Doctors, 40 Nurse Practitioners, and a dedicated group of Registered Nurses and Registered Practical Nurses. We are proud to be the country's largest provider of Botox®, Dysport®, Juvederm®, Teosyal®, CoolSculpting®, Sculptra® (Face and Butt), PRP for Face and Hair Restoration, DP4 Microneedling, Exosome Glow treatments, Morpheus8, EMSculpt®, Fraxel®, Laser Hair Removal, and Plus 90™/IntimaLase® Vaginal Rejuvenation. At Skin Vitality, we are committed to delivering personalized, results-driven treatment plans using the latest in injectable, regenerative, and body-contouring technologies--helping every client feel confident, refreshed, and empowered in their skin.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

757 reviews

5-star
4-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 91% of negative reviews

Typically replies within 48 hours

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4.7

All reviews

(757)

723 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Always a wonderful experience

Always a wonderful experience. Caring and knowledgeable staff!

21 May 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

Thank you so much for your kind words and 5-star review! We truly appreciate your support and are so happy you had a positive experience with our team. We look forward to seeing you again soon!

Rated 5 out of 5 stars

This was my second time getting Botox…

This was my second time getting Botox at this location. Everyone was very professional and I requested the same nurse. She was very nice and did a great job.

25 May 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

Thank you so much for your kind words and 5-star review! We truly appreciate your support and are so happy you had a positive experience with our team. We look forward to seeing you again soon!

Rated 5 out of 5 stars

Welcoming and friendly

Welcoming and friendly, professional staff. After discussing treatment the consultant suggested a different product and the results are wonderful.

22 May 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

Thank you for taking the time to leave us a 5-star review! We are thrilled to hear you enjoyed your experience at Skin Vitality. Your support means so much to our team, and we can’t wait to welcome you back.

Rated 5 out of 5 stars

This place is great

This place is great. They work around your schedule and they get you in quickly. They also already have great specials to keep taking care of myself financially realistic.

25 May 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

Thank you for your wonderful review! We are so grateful for your trust in Skin Vitality and are delighted to hear you had a great experience. We look forward to continuing to help you look and feel your best!

Rated 5 out of 5 stars

I absolutely loved my filler…

I absolutely loved my filler appointment. The nurse was very professional, and she made me feel comfortable and explained everything to me. I felt very well taken care off. I will definitely be back.

22 May 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

Thank you for your wonderful review! We are so grateful for your trust in Skin Vitality and are delighted to hear you had a great experience. We look forward to continuing to help you look and feel your best!

Rated 5 out of 5 stars

Skin vitality Barrie is amazing…

Skin vitality Barrie is amazing wouldn’t go anywhere else Amy is the Best!!

23 May 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

Thank you for your amazing review! We are so happy to hear you had a great experience with us. Your support and trust truly mean the world to our team. We look forward to seeing you again soon!

Rated 5 out of 5 stars

Amazing experience

Amazing experience, staff was knowledgeable and very professional. The place was very clean and organized.

23 May 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

Thank you for the 5 stars! We are thrilled you enjoyed your experience at Skin Vitality. It was a pleasure caring for you, and we appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

The experience and the knowledge of the staff

The clinic was very clean and the staff was very friendly
They have a great experience and high confident

23 May 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

We sincerely appreciate your kind review and support! Our team is dedicated to providing exceptional care and natural, beautiful results, so it means so much to hear about your positive experience. Thank you for choosing Skin Vitality!

Rated 5 out of 5 stars

love love love …nurse elizabeth was…

love love love …nurse elizabeth was amazing, reception, medical finance overview, all of you ladies 10/10! excited to visit again

21 May 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

Thank you for your amazing review! We are so happy to hear you had a great experience with us. Your support and trust truly mean the world to our team. We look forward to seeing you again soon!

Rated 4 out of 5 stars

Great job done by Ruby

Great job done by Ruby. The lip fillers were painless.

22 May 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

Thank you for the 5 stars! We are thrilled you enjoyed your experience at Skin Vitality. It was a pleasure caring for you, and we appreciate you taking the time to share your feedback.

Rated 5 out of 5 stars

Friendly helpful and patient employees.

Friendly helpful and patient employees.

22 May 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

We are so grateful for your 5-star review! Thank you for trusting Skin Vitality with your care. It means so much to our team to know you had a wonderful experience.

Rated 5 out of 5 stars

Great place for Botox

22 May 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

We are so grateful for your 5-star review! Thank you for trusting Skin Vitality with your care. It means so much to our team to know you had a wonderful experience.

Rated 5 out of 5 stars

Had a great time at the Clinic

Had a great time at the Clinic, Atmosphere is very welcoming and everyone are just so nice. Had my consultation and got a reasonable price for my treatment, 100% trusting this clinic.

22 May 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

Thank you for your kind feedback! We are thrilled to hear you enjoyed your visit and felt well taken care of by our team. We appreciate your support and look forward to seeing you again!

Rated 5 out of 5 stars

Visited the London clinic today and the…

Visited the London clinic today and the staff was great, I had a consultation with Chanel and Layla. Both were very knowledgeable and made me feel comfortable and confident in my decision for treatment. Would highly recommend

21 May 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

Thank you for your kind feedback! We are thrilled to hear you enjoyed your visit and felt well taken care of by our team. We appreciate your support and look forward to seeing you again!

Rated 5 out of 5 stars

Been coming here for a while for my…

Been coming here for a while for my laser, and I love the service! I feel respected, dignified, and valued. I will be coming here as long as I can! I’ve referred friends as well!

21 May 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

Thank you so much for your thoughtful review! We are delighted to hear you had such a positive experience with our team. Your trust and support are truly appreciated, and we look forward to welcoming you back again soon.

Rated 4 out of 5 stars

Very professional service

Very professional service, perhaps a little pricier than others.
Arienne as always is absolutely wonderful, very professional, personable and and very skilled, she is the reason I continue to come back!

21 May 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

Thank you for your wonderful review and kind support! We are so pleased to hear you had a positive experience with us. Our team truly appreciates you taking the time to share your feedback

Rated 5 out of 5 stars

I drove from Crystal Beach to go to…

I drove from Crystal Beach to go to this specific place because it was highly recommended,I must say, best place I’ve ever had Botox done. Amy was amazing!
This will be my Botox place for life !

21 May 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

Thank you for your wonderful review and kind support! We are so pleased to hear you had a positive experience with us. Our team truly appreciates you taking the time to share your feedback

Rated 5 out of 5 stars

Excellent service

Excellent service . My injector Anna is so personable and a wealth of beauty knowledge. I have been coming to the Whitby location for over two years now and have always left feeling beautiful.

21 May 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

Thank you for your wonderful review and kind support! We are so pleased to hear you had a positive experience with us. Our team truly appreciates you taking the time to share your feedback

Rated 5 out of 5 stars

Love the team and staff at the Barrie…

Love the team and staff at the Barrie Skin Vitality! I won't deal with anyone unless its the team at this location. Customer Service is excellent and facility is clean. Very happy with my treatments and results. Always excited for my future appointments and beauty planning with my consultant!

21 May 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

Thank you so much for your kind words! We are thrilled you had a great experience and appreciate your continued support. It was our pleasure to care for you!

Rated 5 out of 5 stars

I’ve had PRP treatments done by Navreek…

I’ve had PRP treatments done by Navreek multiple times and every single experience has been consistently excellent. She is incredibly professional, gentle, and attentive, and she really takes the time to make sure you’re comfortable throughout the entire process. You can tell she is very skilled and confident in what she does, which immediately puts you at ease. Vitality overall is an amazing clinic, and Navrik is a big reason why I keep coming back. I always leave feeling well taken care of and confident in the results. Highly recommend her to anyone considering PRP or similar treatments.

20 May 2026
Unprompted review
Skin Vitality Medical Clinic logo

Reply from Skin Vitality Medical Clinic

Thank you so much for your kind words and 5-star review! We are so happy to hear you had a great experience with our team. It means so much to us that you took the time to share your feedback, and we look forward to seeing you again soon!

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