My experience was wonderful. All the ladies on staff were so helpful, kind, and knowledgeable. Knowledge in this industry seems like a bare minimum- but these ladies go above and beyond to understand... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had Botox at the Richmond Hill clinic. I have gone here a few times now and have had some not so great experiences, but keep coming back. The nurse I had today was amazing, very sweet and gentle and... See more
Company replied
Maryam has been doing my laser hair removal at Ajax Skin Vitality for 3 years and I highly recommend her services. She is wonderful and goes above and beyond to make you feel comfortable!
Company replied
From the moment I walked in, to the moment I left, the team here were nothing but professional. I was treated by Rikki and I appreciate how welcoming she was. I will definitely be coming back when... See more
Company replied
Company details
Written by the company
Established in 1992. Skin Vitality Medical Clinic operates 14 locations across Southeastern Ontario and is recognized as the largest provider of non-surgical medical aesthetic treatments in Canada. Our medical team includes over 200 professionals, including 10 Medical Doctors, 40 Nurse Practitioners, and a dedicated group of Registered Nurses and Registered Practical Nurses. We are proud to be the country's largest provider of Botox®, Dysport®, Juvederm®, Teosyal®, CoolSculpting®, Sculptra® (Face and Butt), PRP for Face and Hair Restoration, DP4 Microneedling, Exosome Glow treatments, Morpheus8, EMSculpt®, Fraxel®, Laser Hair Removal, and Plus 90™/IntimaLase® Vaginal Rejuvenation. At Skin Vitality, we are committed to delivering personalized, results-driven treatment plans using the latest in injectable, regenerative, and body-contouring technologies--helping every client feel confident, refreshed, and empowered in their skin.
Contact info
4.7
Excellent
769 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
love love love …nurse elizabeth was…
love love love …nurse elizabeth was amazing, reception, medical finance overview, all of you ladies 10/10! excited to visit again
21 May 2026
Unprompted review
Reply from Skin Vitality Medical Clinic
Thank you for your amazing review! We are so happy to hear you had a great experience with us. Your support and trust truly mean the world to our team. We look forward to seeing you again soon!
Great job done by Ruby
Great job done by Ruby. The lip fillers were painless.
22 May 2026
Unprompted review
Reply from Skin Vitality Medical Clinic
Thank you for the 5 stars! We are thrilled you enjoyed your experience at Skin Vitality. It was a pleasure caring for you, and we appreciate you taking the time to share your feedback.
Friendly helpful and patient employees.
Friendly helpful and patient employees.
22 May 2026
Unprompted review
Reply from Skin Vitality Medical Clinic
We are so grateful for your 5-star review! Thank you for trusting Skin Vitality with your care. It means so much to our team to know you had a wonderful experience.
Great place for Botox
22 May 2026
Unprompted review
Reply from Skin Vitality Medical Clinic
We are so grateful for your 5-star review! Thank you for trusting Skin Vitality with your care. It means so much to our team to know you had a wonderful experience.
Had a great time at the Clinic
Had a great time at the Clinic, Atmosphere is very welcoming and everyone are just so nice. Had my consultation and got a reasonable price for my treatment, 100% trusting this clinic.
22 May 2026
Unprompted review
Reply from Skin Vitality Medical Clinic
Thank you for your kind feedback! We are thrilled to hear you enjoyed your visit and felt well taken care of by our team. We appreciate your support and look forward to seeing you again!
Visited the London clinic today and the…
Visited the London clinic today and the staff was great, I had a consultation with Chanel and Layla. Both were very knowledgeable and made me feel comfortable and confident in my decision for treatment. Would highly recommend
21 May 2026
Unprompted review
Reply from Skin Vitality Medical Clinic
Thank you for your kind feedback! We are thrilled to hear you enjoyed your visit and felt well taken care of by our team. We appreciate your support and look forward to seeing you again!
Been coming here for a while for my…
Been coming here for a while for my laser, and I love the service! I feel respected, dignified, and valued. I will be coming here as long as I can! I’ve referred friends as well!
21 May 2026
Unprompted review
Reply from Skin Vitality Medical Clinic
Thank you so much for your thoughtful review! We are delighted to hear you had such a positive experience with our team. Your trust and support are truly appreciated, and we look forward to welcoming you back again soon.
Very professional service
Very professional service, perhaps a little pricier than others.
Arienne as always is absolutely wonderful, very professional, personable and and very skilled, she is the reason I continue to come back!
21 May 2026
Unprompted review
Reply from Skin Vitality Medical Clinic
Thank you for your wonderful review and kind support! We are so pleased to hear you had a positive experience with us. Our team truly appreciates you taking the time to share your feedback
I drove from Crystal Beach to go to…
I drove from Crystal Beach to go to this specific place because it was highly recommended,I must say, best place I’ve ever had Botox done. Amy was amazing!
This will be my Botox place for life !
21 May 2026
Unprompted review
Reply from Skin Vitality Medical Clinic
Thank you for your wonderful review and kind support! We are so pleased to hear you had a positive experience with us. Our team truly appreciates you taking the time to share your feedback
Excellent service
Excellent service . My injector Anna is so personable and a wealth of beauty knowledge. I have been coming to the Whitby location for over two years now and have always left feeling beautiful.
21 May 2026
Unprompted review
Reply from Skin Vitality Medical Clinic
Thank you for your wonderful review and kind support! We are so pleased to hear you had a positive experience with us. Our team truly appreciates you taking the time to share your feedback
Love the team and staff at the Barrie…
Love the team and staff at the Barrie Skin Vitality! I won't deal with anyone unless its the team at this location. Customer Service is excellent and facility is clean. Very happy with my treatments and results. Always excited for my future appointments and beauty planning with my consultant!
21 May 2026
Unprompted review
Reply from Skin Vitality Medical Clinic
Thank you so much for your kind words! We are thrilled you had a great experience and appreciate your continued support. It was our pleasure to care for you!
I’ve had PRP treatments done by Navreek…
I’ve had PRP treatments done by Navreek multiple times and every single experience has been consistently excellent. She is incredibly professional, gentle, and attentive, and she really takes the time to make sure you’re comfortable throughout the entire process. You can tell she is very skilled and confident in what she does, which immediately puts you at ease. Vitality overall is an amazing clinic, and Navrik is a big reason why I keep coming back. I always leave feeling well taken care of and confident in the results. Highly recommend her to anyone considering PRP or similar treatments.
20 May 2026
Unprompted review
Reply from Skin Vitality Medical Clinic
Thank you so much for your kind words and 5-star review! We are so happy to hear you had a great experience with our team. It means so much to us that you took the time to share your feedback, and we look forward to seeing you again soon!
Do not go to this facility
Do not go to this facility. They are inexperienced.
19 May 2026
Unprompted review
Reply from Skin Vitality Medical Clinic
Thank you for sharing your feedback. We are sorry to hear your experience did not meet your expectations. Patient satisfaction is very important to us, and we would appreciate the opportunity to learn more about your concerns. Please contact us directly at patientcare@skinvitality.ca so our team can further assist you.
Anna and Patricia make every experience…
Anna and Patricia make every experience lovely! They are always so gentle and calming!! I will only ever go to skin vitality for my Botox and filler! Thank you SV!!
19 May 2026
Unprompted review
Reply from Skin Vitality Medical Clinic
We truly appreciate your kind words and 5-star feedback. It was a pleasure having you at our clinic, and we are so happy to hear you enjoyed your experience. Thank you for your trust and support!
Very professional
Very professional, fast and friendly service! Will be going back for more services.
20 May 2026
Unprompted review
Reply from Skin Vitality Medical Clinic
We truly appreciate your kind words and 5-star feedback. It was a pleasure having you at our clinic, and we are so happy to hear you enjoyed your experience. Thank you for your trust and support!
I really enjoyed my first experience at…
I really enjoyed my first experience at the Hamilton location. Staff was lovely and so welcoming! Very thorough consultation and answered all questions I had:)
20 May 2026
Unprompted review
Reply from Skin Vitality Medical Clinic
Thank you for sharing your experience with us! We are thrilled to hear you were happy with your visit and the care provided by our team. We can’t wait to welcome you back again soon.
I have been going to skin vitality for…
I have been going to skin vitality for a few years now and I have always had a great experience each time. I have had several different injectors and all have a high level of knowledge about the industry. I have been very happy with the outcome of my Botox.
20 May 2026
Unprompted review
Reply from Skin Vitality Medical Clinic
Thank you for sharing your experience with us! We are thrilled to hear you were happy with your visit and the care provided by our team. We can’t wait to welcome you back again soon.
Reply from Skin Vitality Medical Clinic
Thank you for the wonderful review! We are so grateful for your support and are thrilled to hear you had a great experience with our team. We look forward to seeing you again soon!
I absolutely love this clinic
I absolutely love this clinic. It's clean, modern, wonderful and a smart clinical team. I don't trust anyone else with my face, or provide the top shelf care and advice I receive. Thank you. Can't wait to return!
20 May 2026
Unprompted review
Reply from Skin Vitality Medical Clinic
Thank you for the wonderful review! We are so grateful for your support and are thrilled to hear you had a great experience with our team. We look forward to seeing you again soon!
Clean, friendly knowledgeable clinic
I saw nurse Shahla today for my first experience with tear trough filler. She was very patient, kind and knowledgeable. She answered all my questions and made sure I was comfortable. She explained what I can expect during and post injection and detailed what to do to help achieve maximum results. When doing the injection she explained each step and made sure I was comfortable. Thanks so much Shahla!
20 May 2026
Unprompted review
Reply from Skin Vitality Medical Clinic
Thank you for the wonderful review! We are so grateful for your support and are thrilled to hear you had a great experience with our team. We look forward to seeing you again soon!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.