Skin Spa New York Reviews 

546
TrustScore 2.5 out of 5

2.7

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Rated 1 out of 5 stars

I purchased a promotional coupon for $690.63 at the Skin Care NYC location in Chestnut Hill. That location closed 2 weeks later. It wouldn't matter because the service I was buying the coupon for is... See more

Rated 4 out of 5 stars

Greats service, although I was told Groupon deals are only for first time customers. I use Groupon to take advantage of greats savings at 5 star places such as Skin Spa, but I can’t afford to go b... See more

Rated 1 out of 5 stars

Hingham closure left me with unspent money on a package and they have explained I am “in queue” for a refund. Seeing the rest of the reviews with the same issue and encourage everyone to file a compla... See more

Rated 1 out of 5 stars

I got staph infection from this Skin Spa. I had go through three rounds of antibiotics to resolve the issue. I contacted Skin Spa about this and I was working with their corporate. They sent me paperw... See more

Company details

  1. Skin Care Clinic

Written by the company

For over 20 years, Skin Spa New York has offered in-demand skincare at affordable prices. From the moment you step into one of our locations in NYC or Boston, you’ll experience the luxury without the luxurious price tag. Whether you’re looking to relax with a custom facial or try out laser hair removal, you’ll feel pampered, beautiful, and healthy. Every member of our Skin Spa team works hard to ensure you get the best treatment possible. You can trust our knowledgeable, skilled, and professional staff to help you from start to finish. From consultation to post-procedure, you’ll be in good hands. Clearly committed to beautiful skin, SKIN SPA prevents, corrects, smoothes, tightens, lightens, erases, and banishes wrinkles, large pores, sun damage, age spots, skin laxity, and unwanted hair. Whether you’re looking for anti-aging treatments or a glow-up before a big event, Skin Spa New York has you covered. We can’t wait to help you feel and look your best for whatever your day holds.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

546 reviews

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2.7

All reviews

(546)

4 reviews in the last 12 months

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Rated 2 out of 5 stars

Not properly done

Good that you stricktly do not double dip. However, the Brazilian waxing was done pioly, wayy too many hair were left (not because they were short, they were quite long, but simply because it was done badly) despite me saying twice that it wad not done properly

2 August 2018
Unprompted review
Rated 1 out of 5 stars

I would give 0 stars if I could- waxing services

I would give 0 stars if I could. I have had 4 waxes there, only one was done correctly. All other waxes left behind hair, wax, and 2 waxers double dipped. Only one used hard wax at all. And they all try to upsell through the entire appointment. They often do not answer their phone, although they do respond to email within 24 hours. Front desk staff is nice and will make suggestions when asked. However- I tried to call twice to cancel an appointment, could not get through and no voicemail. I emailed but it was now less than 24 hours. For physical reasons beyond my control and completely unsanitary to getting waxed I requested to rebook appointment. They basically emailed back "sorry, but we have to charge you". I told them they were not authorized to charge my card but they did so anyway. Guess being a repeat customer who buys numerous waxes at once means nothing to them. Guess I should have just shown up and forced their employee to wax my very personal and private parts and just bled out all over her and the table- making her happy and the the customer behind me in for a real treat? But no- I get charged because they are inflexible and don't value a customer relation. That's ok. It is NYC. I will move on and get a better and more hygienic waxer in the process.

1 August 2018
Unprompted review
Rated 5 out of 5 stars

Great spa!

Great spa, the staff are incredible and friendly. i am definitely coming back here, felt very relaxed when I left.

23 July 2018
Unprompted review
Rated 5 out of 5 stars

Very professional staff

Very professional staff. I have been to Skin Spa many times now for facials and I have had different people do them. I have been pleased every time. My skin feels and looks great afterwards!

4 June 2018
Unprompted review
Rated 5 out of 5 stars

great laser hair removal

I always have a great experience at Skin Spa. I have been going for years, first for Brazilian Bikini laser, and now for armpit laser. The results have been great

2 April 2018
Unprompted review
Rated 2 out of 5 stars

Facial was only about 35 minutes

Facial was only about 35 minutes, when was suppose to have 50 minutes. The Aesthetician started late. Also, no neck massage, and the hand arm was more of a rub than massage. Extractions left bruises on my face.

13 March 2018
Unprompted review
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Reply from Skin Spa New York

Thank you for reaching out and we apologize for your sub-par experience. A member of our team will be contacting you shortly.

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