Skin Pharmacy Reviews 

224
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Looking at 39 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent customer service, highlighting the team's helpfulness, knowledge, and professional approach in resolving issues and offering advice. Many appreciate the high-quality products and extensive range, often noting significant skin improvements. Reviewers frequently commend the fast and reliable delivery, with orders arriving quickly and well-packaged, ensuring an outstanding and trustworthy shopping experience. However, some customers noted issues with order processing and delivery expectations. A few experienced orders being dispatched despite requests not to, or faced significant delays and inaccurate information regarding expedited shipping, causing inconvenience and dissatisfaction.

What people talk about most

Product

Reviewers highlight positive aspects of product, with many expressing satisfaction with the quality and... See more

Customer service

Reviewers mention positive feedback about customer service, consistently describing it as outstanding,... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently highlighting quick and... See more

Service

Clients share positive opinions on service, consistently describing it as professional, knowledgeable, and... See more

Order

Consumers find order experiences to be ambiguous, with some customers reporting very quick and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Customer service at Skin Pharmacy is top notch. They issued credit without any questions or issues and you can tell this company cares to make it a pleasant experience for customers. Will only shop w... See more

Rated 5 out of 5 stars

I’ve been ordering from Skin Pharmacy for a while now, and they’ve never let me down. Their product range is fantastic, and delivery is always super quick. What really stands out is the customer s... See more

Rated 5 out of 5 stars

This was my first time purchasing from this company, and I’m really glad I gave them a try. The products themselves are great, and I’ve been happy with the results so far. I did run into a small i... See more

Rated 5 out of 5 stars

My first order with skin pharmacy came well packaged. Customer service was great. I requested same day delivery which Mo made happen! Lovely free gifts were added. Second order was slow but resolved q... See more


Company details

  1. Skin Care Clinic

Written by the company

Authorised Stockist of Medical-Grade Skincare from Trusted Brands.


Contact info

4.2

Great

TrustScore 4 out of 5

224 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 28% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(224)

38 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Very bad service

Very bad service. I got first email when I replied after making purchase no one has responded . Too pushy to sell but no follow up or assistance with general enquires even

28 March 2022
Rated 5 out of 5 stars

Attentive and efficient service

Attentive and efficient service. Great value for money, quality products and speedy delivery.

What more could you want.

I will definitely order my Zo Health Skincare, from you in the future.

27 March 2022
Rated 5 out of 5 stars

I am finding my products

I am finding my products, to be easy to apply. Leaving a beautiful smooth skin. It’s early days but I know I shall order again. As I have never been so pleased with a product so early in purchasing it.

14 March 2022
Rated 5 out of 5 stars

Thank you

Great to buy is clinical, which I love, and have a discount code which not many others offer this! Quick delivery thank you 😊

2 February 2022

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