Skinformula4you Reviews 

232
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

I felt desperate when I couldn't unsubscribe from my account with you because no code was being sent to my email, and I couldn't find another way to cancel. Therefore, I asked for help by email. I ap... See more

Rated 5 out of 5 stars

Ahlby resolved my issue. I initially asked assistance from chat support and advised I will not be refunded. Then I rcvd an email from Ahlby and is currently working on my refund.

Rated 5 out of 5 stars

Kevin from the Escalation Team handled my case professionally and efficiently. My issue was reviewed carefully, the charge was refunded, and my membership was cancelled without any further problems. C... See more

Rated 5 out of 5 stars

He helped me refund my money I didn’t know I made this mistake until I saw a charge in my account he was fast and efficient I appreciate what he did


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4.1

Great

TrustScore 4 out of 5

232 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.1

All reviews

(232)

59 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

BBC TV / POLICE ACTIO FRAUD TEAM

74 male and disabled, I have no need or recollection of opening an account with a skin care company. Since last Friday I have sent over 20 emails and spent hours speaking on line to their 'HELP' online staff. All i get in reply is a promise to investigate and reply within 24 Hours ! Their website confirms I have no account with them. It seems they somehow obtained my details and then start deducting money from my bank account without my knowledge or authority to do so. I have not received any products from them, and do not want / need anything. Their system seems to be they deduct money from your bank account, give you some kind of online credits and gift cards and then give you a time limit to spend 'your' money from them... which sounds very dodgy to me I sent them a copy of Trading Standards highlighting the 30 day term in place to cancel on line activity and they refunded one payment of 45 Euros presumably the £39+ payment they deducted from me on 15th Aprll but nothing since.
The ongoing correspondence this week only brings the same email promise of a reply inside 24 Hours but i receive nothing from them ! Now contacting Police Action Fraud team and BBC Rogue traders group to investigate.

25 April 2025
Unprompted review
Rated 5 out of 5 stars

Ahlby resolved my issue

Ahlby resolved my issue. I initially asked assistance from chat support and advised I will not be refunded. Then I rcvd an email from Ahlby and is currently working on my refund.

1 May 2025
Unprompted review
Rated 1 out of 5 stars

Skinformula4you.com is a SCAM

I was subscribed for this membership I know nothing of, was making a purchase for a promotion with clicks and it was going to be R37 and some cents which i ended upnot authorizing on my banking app. Next thing am receiving emails and being charged that R37+, R150+ and 2 separate R3s, mind you I have spoke to 2 advisors to cancel whatever this is but am still being charged and told I won't be refunded. I didn't even use that gift card they said I have of 13 euros, as am speaking am waiting for an email to skip the charges, which I was told i will get 30 minutes ago.

20 April 2025
Unprompted review

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