Skills Training Group Reviews 1,796

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 559 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and extensive knowledge, making the learning experience enjoyable and effective. People frequently highlight the excellent user experience, noting that courses are well-organized, clearly explained, and easy to understand. The service provided is often described as top-notch, with consumers appreciating the practical and engaging nature of the training. Reviewers are particularly impressed with the quality of the instruction and the clear, comprehensive instructions given, which help them feel confident in their new skills.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the instructors and team members... See more

User experience

Customers consistently note positive experiences with user experience. Reviewers frequently highlight the... See more

Service

Consumers consistently report positive experiences with the service. Many reviewers praise the well-delivered... See more

Instructions

Reviewers highlight positive aspects of instructions. Customers consistently praise the instructors for being... See more

Quality

People report positive experiences with quality. Customers found the course material to be delivered... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jim our instructor was extremely patient and clear with instruction , even though I found my course difficult he continuously helped me through anything I found tough. All tools were in good condit... See more

Rated 5 out of 5 stars

Just did my ACS at Skills Training Group and the whole process was very professional. Big thanks to Lauren for getting me in at short notice and really appreciated both Stuart and Iain’s support and k... See more

Company replied

Rated 5 out of 5 stars

It was a good comfortable training day. A relaxed but educational atmosphere. Everything was explained in a clear and concise manner, which made it easy to understand (I`ve never been involved with P... See more

Rated 5 out of 5 stars

Recently on December 8th 2025 I attended my FAW ( 18 hours ) training course in Solihull & was really impressed by the professional standards. I’ve used Skills Training Group on more than 3 times now... See more

Company replied


Company details

  1. Career and Education Provider
  2. Adult Education School

Written by the company

As the leading Heating, Electrical, Plumbing & First Aid training provider in the UK, Skills Training Group has facilities in Paisley, Dalgety Bay. It’s no industry secret that there is a severe skills shortage of qualified gas engineers in the UK. The privatisation of the Gas Board in 1986, further compounded by a lack of investment in public funding for apprenticeships has caused a skills gap in the industry. There are around 25 million homes in the UK, all of which require a source of heating and hot water. By far the and away, gas central heating is the most popular method of proving heating & hot water. With gas appliances requiring an annual service to maintain their manufacturer’s warranty, every rented property requiring an annual Gas Safety Certificate, repairs required to keep appliances operational & the average lifespan of a combi boiler lasting 15 years’ you can be assured training as a gas engineer is both prosperous and sustainable.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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1-star

Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Allan was spot on the full day

24 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback! 😊 We're delighted to hear that Allan delivered a great full-day training session. We really appreciate you sharing your experience!

Rated 5 out of 5 stars

Intensive & enjoyable

Intensive day of training. Enjoyable, with plenty of opportunities to ask questions.

23 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback! 😊 We're glad to hear that you found the intensive training day enjoyable and that there were plenty of opportunities to ask questions. We really appreciate you sharing your experience!

Rated 5 out of 5 stars

Have taken the emergency first aid at…

Have taken the emergency first aid at work course today…

Allan was really friendly and chatty and clearly clued up with all topics we cleared today.

Always happy to answer any questions and was nice to hear a bit about his background.

Would highly recommend this course to anyone.

23 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your fantastic feedback! 😊 We're thrilled to hear that Allan made the Emergency First Aid at Work course friendly, engaging, and informative. It's great that his expertise and willingness to answer questions enhanced your experience. We really appreciate your recommendation!

Rated 5 out of 5 stars

Very informative and easy to understand

Very informative and easy to understand

23 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback! 😊 We're glad to hear that you found the course informative and easy to understand. We really appreciate you sharing your experience!

Rated 5 out of 5 stars

Great course learned a lot of very…

Great course learned a lot of very helpful stuff. Thanks Allan

23 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback! 😊 We're delighted to hear that you learned a lot and found the course helpful. Allan will be pleased to hear your kind words!

Rated 4 out of 5 stars

Knowledgeable trainer with good past…

Knowledgeable trainer with good past and current information.

Really enjoyed the course.

20 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback! 😊 We're glad you found the trainer knowledgeable and up-to-date with both past and current information. We appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Fantastic course

Fantastic course, helpful instructor and enjoyable. Would highly recommend

20 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your wonderful feedback! 😊 We're thrilled to hear that you found the course fantastic, the instructor helpful, and the experience enjoyable. Your recommendation means a lot to us!

Rated 5 out of 5 stars

Very informative and helpful

Very informative and helpful, easy to understand and good practical tasks.

20 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback! 😊 We're glad to hear you found the course informative, helpful, and easy to understand, with practical tasks that enhanced your learning. We really appreciate you sharing your experience!

Rated 5 out of 5 stars

Good value

Good value, convenient location, refreshed skills.

20 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback! 😊 We're glad to hear you found the course good value, enjoyed the convenient location, and were able to refresh your skills. We really appreciate you sharing your experience!

Rated 5 out of 5 stars

Allan was a great trainer at the EFAW…

Allan was a great trainer at the EFAW course and helped me understand loads of useful information. Thanks again!

20 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback! 😊 We're delighted to hear that Allan made your Emergency First Aid at Work course informative and easy to understand. We really appreciate you sharing your experience!

Rated 5 out of 5 stars

Brilliant refresher day with Allan

Brilliant refresher day with Allan , very informative and excellent service .

20 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your fantastic feedback! 😊 We're thrilled to hear that your refresher day with Allan was informative and that you received excellent service. We really appreciate you sharing your experience!

Rated 5 out of 5 stars

Paediatric first aid

Allan was very knowledgeable and paced the course out well. There was a good mixture of practical and technical/ knowledge. Allan gave plenty opportunities throughout for questions. He was very down to earth and easy to talk to to.

18 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your wonderful feedback! 😊 We're delighted to hear that Allan paced the course well, balanced practical and technical knowledge, and made it easy to ask questions. It's great to know you found him down-to-earth and approachable. We really appreciate you sharing your experience!

Rated 5 out of 5 stars

Thoroughly enjoyed this course

Thoroughly enjoyed this course. Very valuable information, delivered expertly by Allan. I found the updated information on cpr for babies extremely insightful and valuable. Would highly recommend this training

18 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your fantastic feedback! 😊 We're thrilled to hear that you thoroughly enjoyed the course and found the information, especially the updated CPR guidance for babies, so valuable. Allan will be delighted to hear your kind words. Your recommendation means a lot to us!

Rated 5 out of 5 stars

Assessor went into great detail and I…

Assessor went into great detail and I left feeling confident performing paediatric first aid.

18 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback! 😊 We're glad to hear that the assessor provided detailed guidance and that you left feeling confident in performing paediatric first aid. We really appreciate you sharing your experience!

Rated 5 out of 5 stars

Very useful information on paediatric…

Very useful information on paediatric first aid. Thank you very much.

18 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback! 😊 We're glad to hear you found the paediatric first aid information very useful. We really appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

First Aid Training

Had First Aid training with Allan today, was a very laid back but insightful course, delivered in a very real and straightforward manner. I feel confident coming away from it. Would recommend the course with him as instructor to anyone.

16 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your fantastic feedback! 😊 We're delighted to hear that your First Aid training with Allan was laid-back, insightful, and delivered in a clear, straightforward way. It's great to know you feel confident in your skills, and we really appreciate your recommendation!

Rated 5 out of 5 stars

Great course, learned a lot!!

Great course, instructor Allan was very clear and explained things very well. Feel confident after course to administer what i'v learned when required.

16 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback! 😊 We're delighted to hear that Allan made the course clear and easy to understand, and that you now feel confident to use your skills when needed. We really appreciate you sharing your experience!

Rated 5 out of 5 stars

Very interesting and helpful course…

Very interesting and helpful course would recommend

16 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback! 😊 We're glad to hear you found the course interesting and helpful. Your recommendation means a lot to us!

Rated 5 out of 5 stars

Allan was great

Allan was great! The course was easy to understand and well paced.

16 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback! 😊 We're delighted to hear that Allan made the course easy to understand and kept it well paced. We really appreciate you sharing your experience!

Rated 5 out of 5 stars

Great first aid

Allan was amazing at our first aid in the workplace course.
Really informative, a lot of fun (and good learning) during the demonstrations and great knowledge.
Amazing teacher and will definitely be back to do it again!

16 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your fantastic feedback! 😊 We're thrilled to hear that Allan made your first aid in the workplace course informative, fun, and full of valuable learning. It's wonderful to know you’re keen to return for more training!

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