Skills Training Group Reviews 1,796

TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Looking at 559 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and extensive knowledge, making the learning experience enjoyable and effective. People frequently highlight the excellent user experience, noting that courses are well-organized, clearly explained, and easy to understand. The service provided is often described as top-notch, with consumers appreciating the practical and engaging nature of the training. Reviewers are particularly impressed with the quality of the instruction and the clear, comprehensive instructions given, which help them feel confident in their new skills.

What people talk about most

Staff

Customers had positive experiences with staff. Reviewers consistently praise the instructors and team members... See more

User experience

Customers consistently note positive experiences with user experience. Reviewers frequently highlight the... See more

Service

Consumers consistently report positive experiences with the service. Many reviewers praise the well-delivered... See more

Instructions

Reviewers highlight positive aspects of instructions. Customers consistently praise the instructors for being... See more

Quality

People report positive experiences with quality. Customers found the course material to be delivered... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Jim our instructor was extremely patient and clear with instruction , even though I found my course difficult he continuously helped me through anything I found tough. All tools were in good condit... See more

Rated 5 out of 5 stars

Just did my ACS at Skills Training Group and the whole process was very professional. Big thanks to Lauren for getting me in at short notice and really appreciated both Stuart and Iain’s support and k... See more

Company replied

Rated 5 out of 5 stars

It was a good comfortable training day. A relaxed but educational atmosphere. Everything was explained in a clear and concise manner, which made it easy to understand (I`ve never been involved with P... See more

Rated 5 out of 5 stars

Recently on December 8th 2025 I attended my FAW ( 18 hours ) training course in Solihull & was really impressed by the professional standards. I’ve used Skills Training Group on more than 3 times now... See more

Company replied


Company details

  1. Career and Education Provider
  2. Adult Education School

Written by the company

As the leading Heating, Electrical, Plumbing & First Aid training provider in the UK, Skills Training Group has facilities in Paisley, Dalgety Bay. It’s no industry secret that there is a severe skills shortage of qualified gas engineers in the UK. The privatisation of the Gas Board in 1986, further compounded by a lack of investment in public funding for apprenticeships has caused a skills gap in the industry. There are around 25 million homes in the UK, all of which require a source of heating and hot water. By far the and away, gas central heating is the most popular method of proving heating & hot water. With gas appliances requiring an annual service to maintain their manufacturer’s warranty, every rented property requiring an annual Gas Safety Certificate, repairs required to keep appliances operational & the average lifespan of a combi boiler lasting 15 years’ you can be assured training as a gas engineer is both prosperous and sustainable.


Contact info

5.0

Excellent

TrustScore 5 out of 5

2K reviews

5-star
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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Allan is an absolutely amazing first…

Allan is an absolutely amazing first aid instructor! He made the course as clear and easy as possible to understand! Super knowledgeable!
Would recommend booking your course with Allan for sure!

2 March 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your wonderful feedback! 😊 We're thrilled to hear that Allan made the first aid course clear, easy to understand, and engaging. It's fantastic to know you found his knowledge impressive. We really appreciate your recommendation!

Rated 5 out of 5 stars

Emergency First Aid (Allan King)

Our trainer for the day was Allan, he made everything super easy to follow and explained everything in depth, it was a relaxed environment making it easy to work alongside others during the practical aspect of the class aswell as industry advice that could be shared amongst each other,

overall a really good experience, easy to follow (:

2 March 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your lovely feedback! 😊 We're delighted to hear that Allan made the course easy to follow and created a relaxed, supportive environment. It's great to know you enjoyed both the practical aspects and the industry insights shared. We're thrilled you had such a positive experience!

Rated 5 out of 5 stars

Thoroughly enjoyed the course

Thoroughly enjoyed the course

2 March 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback! 😊 We're so glad to hear that you thoroughly enjoyed the course. Your support and kind words mean a lot to us!

Rated 5 out of 5 stars

Paediatric first aid course…

We did the paediatric first aid course which was really informative and useful

27 February 2026
Unprompted review
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Reply from Skills Training Group

Thank you for your feedback! 😊 We're glad to hear that you found the paediatric first aid course both informative and useful. It's great to know the training was valuable for you!

Rated 5 out of 5 stars

Great training

Great training. Allan has a wealth of knowledge to share and reassuring with practical aspects of the course

27 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your wonderful feedback! 😊 We're thrilled to hear that you enjoyed the training and found Allan’s knowledge and guidance during the practical aspects so reassuring. Your kind words are much appreciated!

Rated 5 out of 5 stars

Informative friendly training

Informative friendly training

27 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback! 😊 We're glad to hear you found the training both informative and friendly. We really appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Excellent training

Excellent training. The trainer Alan was very well informed and I now feel confident to use my first aid

27 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

hank you for your fantastic feedback! 😊 We're delighted to hear that you found the training excellent and that Allan’s knowledge has left you feeling confident to use your first aid skills. We really appreciate you sharing your experience!

Rated 5 out of 5 stars

👌👌👌 excellent

👌👌👌 excellent

27 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback! 😊 We're thrilled to hear you found the experience excellent! Your support means a lot to us.

Rated 5 out of 5 stars

Allan was very good at explaining the…

Allan was very good at explaining the exercises and his stories of times he has had to use certain aspects of first aid were interested and helped with the learning process.

26 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback! 😊 We're glad to hear that Allan’s explanations and real-life stories made the first aid training engaging and helped with your learning. We really appreciate you sharing your experience!

Rated 5 out of 5 stars

Allan was a great instructor would…

Allan was a great instructor would highly recommend and loved his wee storys

26 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback! 😊 We're delighted to hear that Allan was a great instructor and that you enjoyed his stories. Your recommendation means a lot to us!

Rated 5 out of 5 stars

It’s the type you won’t forget

It’s the type you won’t forget

26 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback! 😊 We're thrilled to hear that the course left a lasting impression. It's great to know it’s the kind of training you won’t forget!

Rated 5 out of 5 stars

Allan king was very helpful and made…

Allan king was very helpful and made the two days fun. I would recommend others to use him in the future

26 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your fantastic feedback! 😊 We're delighted to hear that Allan King made your two-day training fun and helpful. Your recommendation means a lot to us!

Rated 5 out of 5 stars

Attending first aid at work course

Attending first aid at work course. Course tutor Allan was very knowledgable in his field and course was delivered with ease

26 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback! 😊 We're glad to hear that Allan’s knowledge made the first aid at work course easy to follow and enjoyable. We really appreciate you sharing your experience!

Rated 5 out of 5 stars

Great experience

Great experience

26 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback! 😊 We're thrilled to hear you had a great experience. Your support means a lot to us!

Rated 4 out of 5 stars

Excellent course// very interactive and…

Excellent course// very interactive and excellent knowledge// good content and excellent skills were transfers for use in the real word

26 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your wonderful feedback! 😊 We're delighted to hear that you found the course interactive, informative, and practical for real-world use. It’s great to know the skills you learned can be applied effectively. We really appreciate you taking the time to share your experience!

Rated 5 out of 5 stars

Excellent first aid course for the workplace

I did the workplace first aid course and found it very helpful. The teaching was clear, personable, well organised and with a variety of methods. Video, talking, practical and a handbook. This has been the best first aid course I have attended. I left feeling more confident of my skills as the course focused on the essentials in a clearly structured way.

24 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your wonderful feedback! 😊 We're thrilled to hear that you found the workplace first aid course helpful and well-structured. It's fantastic that the mix of teaching methods and focus on essentials left you feeling confident in your skills. We're so glad it was your best first aid course experience!

Rated 5 out of 5 stars

Allan is a great and friendly trainer…

Allan is a great and friendly trainer and very friendly.

24 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your feedback! 😊 We're delighted to hear that Allan was a great and friendly trainer. Your kind words are much appreciated!

Rated 5 out of 5 stars

Allan was great

Allan was great, very knowledgable. Great at explaining things, kept it very interesting with scenarios to put things into perspective. Great trainer!

24 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your fantastic feedback! 😊 We're thrilled to hear that Allan’s knowledge, explanations, and real-life scenarios made the course interesting and easy to follow. We really appreciate you sharing your experience!

Rated 5 out of 5 stars

Super accessible and delivered at a…

Super accessible and delivered at a great pace. For the practical parts, plenty and support and instructions were given. Allan did a great job!!

24 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your wonderful feedback! 😊 We're delighted to hear that the course was accessible, well-paced, and that the practical sessions were supportive. Allan will be thrilled to hear your kind words!

Rated 5 out of 5 stars

Excellent course

Excellent course. Informative and gave confidence in using First Aid skills learned. Well taught by Allan

24 February 2026
Unprompted review
Skills Training Group logo

Reply from Skills Training Group

Thank you for your fantastic feedback! 😊 We're thrilled to hear that the course was informative, boosted your confidence in using your First Aid skills, and was well taught by Allan. We really appreciate you sharing your experience!

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